Business Details
Emergency
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Your Trusted Houston Property Management Experts
At Olympus/Nelson Property Management, we are dedicated to delivering comprehensive property management and real estate brokerage services tailored to meet the needs of property owners and tenants in the Greater Houston Area. With over 30 years of industry experience, our team of licensed Realtors and property management professionals specializes in managing, leasing, and renovating apartments, single-family homes, townhomes, and condos. Our approach combines effective marketing strategies, rigorous tenant screening, and prompt maintenance solutions to maximize property performance while minimizing owner stress.We prioritize personalized service, leveraging our deep understanding of local market dynamics to provide strategic recommendations and comparative market analyses. Our commitment to transparency, compliance with state and federal regulations, and use of innovative technology ensures our clients receive accurate monthly financial statements, secure online portals, and timely communication. As a trusted partner, we handle all aspects of property management, from vacant listing marketing to make-readies and renovations, allowing clients to focus on their broader investment goals.
Services
Property Management
Real Estate Brokerage
Tenant Screening
Maintenance Services
Make Ready Services
Online Payment Processing
Marketing Services
Bookkeeping & Reporting
Rental Collection
Property Inspections
Highlights and features
- We offer 30+ years of experience in Houston property management.
- Our team provides full-service real estate and property management solutions.
- We implement professional marketing services to maximize property performance.
- We provide 24/7 emergency maintenance support for tenant needs.
- Our experienced and friendly staff ensures personalized client care.
What people say
Top tier service
Thoroughness to tenant obligations
Trusted partner
Responsive to needs
Professional maintenance
Services
Property Management
Our property management services cover lease administration, rent collection, vendor coordination, and financial reporting. We ensure properties remain profitable and well-maintained through regular inspections and emergency maintenance support. Our team handles all aspects of tenant communication and property upkeep to provide owners with hassle-free investment management.
Real Estate Brokerage
We offer real estate brokerage for property sales and rentals, leveraging MLS listings and digital marketing to reach qualified buyers and tenants. Our licensed Realtors provide comparative market analyses, contract guidance, and transaction coordination to ensure smooth buying or selling processes for residential and small commercial properties.
Tenant Screening
Our tenant screening process includes credit checks, criminal background reports, rental history verification, and employment confirmation. This thorough evaluation helps owners secure reliable tenants, reducing risks of default or property damage while ensuring compliance with fair housing regulations.
Maintenance Services
We manage property maintenance through a trusted vendor network, addressing repair requests promptly via electronic work orders. Emergency maintenance is available 24/7 to resolve urgent issues, while routine upkeep ensures properties remain in optimal condition for tenant satisfaction and long-term value preservation.
Online Portals
Our digital platforms allow tenants to submit maintenance requests, pay rent, and communicate securely. Owners gain access to detailed monthly financial statements, tax documents, and property performance reports. These tools streamline communication and provide transparent, real-time insights into property operations and investments.
Questions
What property management services do you offer?
We provide lease administration, rent collection, tenant screening, maintenance coordination, financial reporting, and property inspections for residential and small commercial properties in Houston.
Do you handle emergency maintenance requests?
Yes, we provide 24/7 emergency maintenance support for urgent issues like plumbing leaks, electrical failures, and HVAC breakdowns.
What areas do you serve?
We primarily serve Houston, TX and surrounding areas including Friendswood, focusing on apartments, single-family homes, and small commercial properties.
How do you screen tenants?
Our process includes credit checks, criminal background reports, rental history verification, and employment confirmation to secure reliable tenants for your property.
Can I access property reports online?
Yes, our Owner Portal provides real-time financial statements, tax documents, and property performance reports for easy access and management.
Reviews (7)
Orrin Voss
Sep 12, 2021
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I have lived on one of their properties for several years they are always prompt and polite. During covid, they worked with me on rent. We are good!!!
Karen N.
Jun 14, 2021
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It's important to note that O-N Property Management has two types of constituents: tenants and property owners. I write this as a property owner. O-N acted as property management on my behalf for two properties of mine and I had an excellent experience. They are responsive, proactive, and did a great job managing my properties. They handled needed repairs and maintenance in a timely and cost-effective manner and resolved issues efficiently. I recommend them to property owners seeking a good management company. Many of the negative comments here are posted by current and former tenants. I
Joe K.
Jun 14, 2021
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I have lived in numerous large apartment communities run by some of the biggest names in the industry, and I can tell you! No one does it like Olympus Nelson.. I would consider them a small boutique management company, featuring unique homes and apartments across the greater houston area. They keep the grounds and common areas spotless and maintained. Maintenance is outstanding. When and if you do need maintenance they are quick and friendly! You will certainly remember their names if you are lucky enough to be at home when they stop by for a repair. Management staff is great with follow up and
Alberto Garcia
May 04, 2021
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So I live at a property from September 2015-january 2021. I liked it for the location and the price. I moved out and then in March I received a bill for late fees from 2019. Over a year later with out any notice. I contacted them four times about this with someone telling me they will look into it and get back with me each time. The last time I was met with Kim( I think that was her name from the accounting department). The most unprofessional call. She laughed at me multiple times. And at one point told me to shut up. That is not a great way to represent your company. After living there and receiving
Laura H.
Mar 15, 2021
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Fine during regular business but terrible about maintenance. They don't communicate well with renters and put a lot of onus on residents to coordinate any repairs. After the snow storm (Feb 2021) a lot of the plumbing under the building needed repairs. They failed to alert residents when & on what days water would be turned off. They failed to communicate when the plumbers wouldn't be able to meet a previously stated deadline. They gave my personal phone number to the plumbing company & expected me to coordinate a lot of the repairs. The entire building was affected in some way
Crystal C.
Feb 25, 2021
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I would not recommend this property management. I moved in around March 1, 2020. Had no idea tht COVID was going to be or already in effect. I paid a down payment and first months. Along with a fee for the fan and key. Then COVID hit full force. I've now concurred 150 fee since August. They also tried to Evict me in the middle of the pandemic. I been paying and trying to get assistance. But it impossible to get caught up with all these fees and light work.
Paige H.
Jan 30, 2021
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I toured an apartment I loved. It was a great location, good price, and my style. I was ready to sign and then read a bunch of negative reviews on yelp and was super nervous. Ended up signing a lease anyways b/c I needed a place quick and it was the location I wanted in my budget. Super happy with my decision! The unit I wanted got leased before I could sign, and they negotiated the monthly lease with me for a different larger unit. I have now lived here for about 5 months and I plan on re-signing when my lease is up. The building is old, and I think they could easily make some updates with the
