Business Details
14 Years
experience
Emergency
services
Your Trusted IT Partner in the Hudson Valley
Founded in 2012 by IT professional Craig Roberts, our firm delivers tailored technology solutions to businesses and municipalities across the Hudson Valley region. With a decade of industry experience and a mathematics & computer science background, Craig established our company to address evolving IT challenges while maintaining client-centric service. We serve diverse sectors including healthcare, legal, finance, and government, offering strategic consulting, cloud migration, and network management. Recognized as a Microsoft Cloud Partner with SMB Champion status, we combine technical expertise with personalized support to optimize organizational efficiency.Our team conducts comprehensive infrastructure assessments, designs scalable networks, and implements disaster recovery systems to protect critical data. Client relationships form the core of our operations, ensuring solutions align with unique business objectives while maintaining compliance and security standards. Backed by testimonials highlighting prompt response times and after-hours availability, we prioritize minimizing operational disruptions during system transitions. With active client partnerships spanning Connecticut and the Northeast, our proven track record demonstrates consistent delivery of reliable IT infrastructure solutions.
Services
IT Management
Strategic Consulting
Cloud Migration
Disaster Recovery
Office 365 Support
Network Administration
Mac Support
Advanced Troubleshooting
Details
- Year established: 2012
Highlights and features
- Founded in 2012 with Microsoft-certified cloud expertise
- Tailored IT solutions for 10+ industry verticals
- Proven disaster recovery and network security implementation
- After-hours support minimizing business disruptions
- Client relationships maintained through transparent communication
Associations and certifications
- Microsoft SMB Champion
What people say
Instrumental in implementing
Running sweet
Attentive service
Tremendous resource
Increased productivity
Services
IT Management
Comprehensive IT infrastructure management for small to mid-sized businesses. Our services include on-site troubleshooting, cloud integration, and network design to ensure secure, scalable operations. We provide tailored solutions that minimize downtime while optimizing system performance across servers, mobile devices, and networking equipment.
Strategic Consulting
Expert guidance for aligning technology with business objectives. We conduct infrastructure assessments, develop cloud migration strategies, and implement disaster recovery plans. Our consulting services help organizations optimize IT investments while addressing current and future technological challenges through data-driven recommendations.
Cloud Solutions
Microsoft-certified cloud implementation services including Office 365 deployment. We assess existing systems, design migration pathways, and ensure seamless transitions to cloud platforms. Our solutions enable secure remote access, enhanced collaboration tools, and scalable infrastructure while maintaining compliance with industry-specific regulations.
Disaster Recovery
Business continuity planning to safeguard critical operations. We develop customized recovery strategies that protect against data loss and system failures. Our services include backup routine optimization, emergency response protocols, and infrastructure redundancy planning to ensure minimal disruption during unexpected outages.
Office 365 Support
Complete Microsoft 365 lifecycle management from assessment to migration. We configure Exchange Online, implement SharePoint collaboration tools, and optimize Lync communication platforms. Our support ensures secure email access, cross-device synchronization, and ongoing system maintenance for uninterrupted business operations.
People
Craig Roberts
Founder & Lead Consultant
With 10 years of IT experience and a mathematics & computer science degree, Craig established Roberts IT Consulting in 2012. He specializes in network security, cloud solutions, and business continuity planning while maintaining direct client relationships through responsive, after-hours support.
Questions
What IT services do you specialize in?
We provide strategic consulting, cloud migration, network administration, disaster recovery planning, and Microsoft Office 365 implementation for small to mid-sized businesses and municipalities.
Which geographic areas do you serve?
Primarily Hudson Valley and Dutchess County, New York, with additional clients across Connecticut and the Northeast region through remote capabilities.
Do you offer emergency IT support?
Yes, we provide after-hours emergency services to resolve critical issues without disrupting normal business operations during regular hours.
What makes your Office 365 services unique?
As Microsoft SMB Champions, we offer tailored assessments, seamless migration, and ongoing management of Exchange Online, SharePoint, and Lync communication tools.
Which industries do you work with?
We serve medical practices, law firms, accounting offices, municipalities, construction companies, and non-profits with industry-specific IT solutions.
