Business Details
32 Years
experience
Emergency
services
Proactive IT and Cybersecurity Solutions
Founded in 1994, VC3 has consistently raised the bar in delivering proactive IT and cybersecurity solutions for municipalities and businesses. Our mission centers on empowering organizations to focus on their core operations by alleviating the burdens of technology management. With over 29 years of experience, we combine strategic consulting, practical innovation, and a client-first approach to ensure technology becomes an enabler rather than a hindrance. Our team of experts specializes in managed IT services, cybersecurity, and technology enablement, serving 1,100+ municipalities and 700+ businesses across the U.S. and Canada.We prioritize curiosity, teamwork, and accountability, ensuring our clients benefit from predictable costs, fast deployment, and 24/7 support. Our commitment to continuous improvement and client satisfaction has earned us a reputation as a trusted partner, with an average client tenure of 11 years. By translating complex regulations into actionable practices, we help organizations achieve compliance and mitigate cyber risks. Our approach emphasizes long-term strategic decisions, ensuring clients remain efficient and secure today and prepared for tomorrows challenges.
Services
Managed IT Services
Co-Managed IT
Managed Security Services
Data Backup + Disaster Recovery
Security Assessment
CMMC Compliance
SharePoint Consulting
Power BI
Web Design + Hosting
Application Development
Details
- Year established: 1994
Highlights and features
- We offer 24/7 proactive IT and cybersecurity monitoring with North American-based experts.
- Our team specializes in strategic consulting for compliance with frameworks like CMMC and HIPAA.
- Fast deployment ensures rapid onboarding and immediate risk mitigation.
- Predictable pricing models eliminate unexpected IT costs.
- 11-year average client tenure demonstrates long-term trust and satisfaction.
Associations and certifications
- CMMC Registered Provider Organization
What people say
Great working relationship
Enjoyable experience
Reliable IT services
Proactive cybersecurity
Strategic consulting
Services
Managed IT Services
Proactive monitoring, maintenance, and support for hardware, software, networks, and backups. Our 24/7 services ensure minimal downtime and rapid resolution of critical issues. Clients benefit from predictable costs and strategic consulting to align IT with organizational goals.
Managed Security Services
Right-sized cybersecurity solutions including threat monitoring, incident response, and compliance management. We provide layered defenses and real-time monitoring to protect against ransomware and data breaches. Services include Security Operations Center (SOC) support and compliance with frameworks like CMMC and HIPAA.
Data Backup + Disaster Recovery
Onsite and offsite data backup solutions with rapid recovery in case of disasters. Our systems ensure business continuity within hours, minimizing operational disruption. Real-time monitoring and automated backups protect against data loss from cyberattacks or hardware failures.
CMMC Compliance
Guidance for Department of Defense (DoD) contractors to achieve Cybersecurity Maturity Model Certification (CMMC). We offer gap assessments, policy development, and audit preparation. Our expertise ensures clients meet cybersecurity requirements to secure government contracts.
Application Development
Custom software applications tailored to specific business needs, integrating with existing systems like Microsoft 365 and Azure. We reduce redundancy, enhance data integrity, and streamline workflows. Services include development, testing, and ongoing support for scalable solutions.
People
Erica
Client Relationship Manager
Erica emphasizes teamwork and client success, ensuring VC3s services align with organizational goals. She highlights the pride in supporting clients operational continuity through reliable IT solutions.
Shantae'
Senior Account Executive
Shantae' focuses on client satisfaction, noting how VC3s team consistently exceeds expectations. She values transparency and the tangible impact of VC3s services on client operations.
Emily
Project Manager
Emily highlights VC3s growth opportunities and innovative culture. She emphasizes the companys commitment to employee development and its role in fostering a future-oriented workplace.
Mitch
Director of Service, US-Central
Mitch values VC3s supportive environment, which encourages learning and professional growth. He notes the companys focus on feedback and continuous improvement in service delivery.
Jon W.
Product Portfolio & Marketing Manager
Jon appreciates VC3s culture of innovation and flexibility. He highlights the companys adaptability and the encouragement to explore new ideas while maintaining strategic direction.
Questions
What industries does VC3 specialize in?
VC3 specializes in serving municipalities, healthcare organizations, businesses, and CMMC-compliant entities, offering tailored IT and cybersecurity solutions.
How does VC3 handle emergency IT issues?
VC3 provides 24/7 support with a <2-hour onsite response time for critical issues, ensuring minimal operational disruption.
What compliance frameworks does VC3 support?
VC3 supports compliance with CMMC, HIPAA, NIST, PCI-DSS, GDPR, and SOX, among others, through tailored cybersecurity programs.
Can VC3 integrate with existing IT teams?
Yes, VC3 offers co-managed services, complementing internal IT teams with specialized expertise and scalable support.
What is VC3’s approach to technology enablement?
VC3 focuses on practical innovation, using right-sized solutions to streamline workflows, enhance data management, and improve operational efficiency.
Reviews (7)
Carol Heil
Feb 01, 2022
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I was in and out quickly. My laptop was set up and ready to go when I got there. The staff explained use to me and helped me with set up with my phone. When I returned home I called and he logged in and assisted me in setting up multiple displays. Great experience!
Scott Jones
Jan 25, 2022
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The Go Concepts Team provides outstanding customer service, support, and follow though. Staff consistently help make my job easier when I need technical support!
Dorothy Bloebaum
Jan 18, 2022
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Positive:Professionalism,Quality,Responsiveness
Will was very knew exactly what to do to help me with my computer issue!
Will was very knew exactly what to do to help me with my computer issue!
Pokemonboy Adventures
Jan 08, 2022
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Positive:Professionalism
I totally agree, not only removing your phone from the charger increases the phone battery life. But it also reduces the risk of a fire happening. You should totally listen to the article as every phone I used to have that I charged over night lost battery life much faster than now when I use my new phone and this tip. :)
I totally agree, not only removing your phone from the charger increases the phone battery life. But it also reduces the risk of a fire happening. You should totally listen to the article as every phone I used to have that I charged over night lost battery life much faster than now when I use my new phone and this tip. :)
Scott Amen
Nov 12, 2021
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Positive:Professionalism,Quality,Responsiveness
The GO Concepts team is always very responsive and professional. I appreciate their support.
The GO Concepts team is always very responsive and professional. I appreciate their support.
Diane Harrah
Oct 20, 2021
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Positive:Professionalism,Quality,Responsiveness
Sebastian was very helpful in getting my computer unlocked and helping with getting me back into my email/Outlook.
Sebastian was very helpful in getting my computer unlocked and helping with getting me back into my email/Outlook.
Cindy Carver
Sep 14, 2021
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Positive:Professionalism,Responsiveness
Great experience with Go Concepts! Technician was very patient with me, as I am very IT inept! Responsive, quick service and resolved my issue! Thank you!
Great experience with Go Concepts! Technician was very patient with me, as I am very IT inept! Responsive, quick service and resolved my issue! Thank you!
