Business Details
42 Years
experience
Emergency
services
Leading Hospitality Software Solutions
Founded in 1984, IQware has established itself as a leader in hospitality software solutions. Our team of experts brings decades of combined experience in developing intuitive, feature-rich software tailored specifically for the hospitality industry. We specialize in creating systems that streamline operations, enhance guest experiences, and drive revenue growth for properties ranging from boutique hotels to multinational chains. Our expertise spans property management systems, channel management, booking engines, and integrated reporting tools, all designed with a focus on ease of use and comprehensive functionality.As a trusted partner, we prioritize customer success through 24/7 support, seamless integrations with over 600 systems, and continuous innovation aligned with industry trends. Our authority in the field is reinforced by our SOC 1 Type 2 certification and a proven track record of serving over 135,000 rooms globally. We maintain trustworthiness through transparent operations, robust security measures, and a commitment to delivering measurable value to our clients.
Services
Property Management System
Head Office Management
Point of Sale
Channel Manager
Booking Engine
Email Platform
Automated Reporting
Spa Management
Details
- Year established: 1984
Highlights and features
- We offer 40 years of specialized expertise in hospitality software development
- Our systems integrate with over 600 third-party platforms and services
- We provide 24/7 support for all software solutions
- Our SOC 1 Type 2 certified systems ensure data security and compliance
- We serve over 135,000 rooms generating $3.5B+ in annual revenue
Associations and certifications
- SOC 1 Type 2
What people say
Significant cost savings
Better handle on quality control
Streamlined operations
24/7 support
Seamless integrations
Services
Property Management System
IQware's Property Management System (IQpms) offers comprehensive tools for managing hotel operations. This cloud-based solution handles reservations, rate optimization, housekeeping, and guest profiles while integrating with over 600 third-party systems. Designed for single properties and multi-property organizations, it features customizable workflows, real-time reporting, and mobile accessibility to enhance operational efficiency and guest satisfaction.
Channel Manager
IQlink Channel Manager provides centralized control over online distribution channels. This solution synchronizes inventory, rates, and restrictions across OTAs, GDSs, and CRS platforms while maintaining rate parity. With real-time updates and performance analytics, it reduces overbooking risks and helps properties optimize channel strategies through a unique pooled inventory model that ensures consistent availability across all booking platforms.
Booking Engine
IQrez Booking Engine enables direct bookings through property websites with real-time PMS integration. This mobile-responsive platform supports customizable designs, upselling opportunities, and analytics tracking. Features include package creation, special promotions, and seamless guest experience optimization, helping properties increase direct reservations while maintaining brand consistency across digital touchpoints.
Email Platform
IQcontact Email Platform streamlines hospitality marketing through automated campaigns and guest communications. With real-time PMS integration, it facilitates personalized messaging, database segmentation, and SMS capabilities. The system supports reservation confirmations, pre-arrival communications, and post-stay surveys while providing detailed analytics on engagement metrics to improve guest retention and marketing effectiveness.
Spa Management
IQspa Management System offers comprehensive tools for spa operations. This solution handles appointment scheduling, point-of-sale transactions, inventory tracking, and client history management. With built-in reporting features and PMS integration for folio posting, it enhances guest experiences through automated reminders, loyalty programs, and customizable service offerings while providing detailed performance analytics for operational optimization.
Questions
What hospitality software solutions does IQware offer?
IQware provides property management systems, channel managers, booking engines, email platforms, spa management tools, and automated reporting solutions tailored for the hospitality industry.
How does IQware ensure software security?
Our systems maintain SOC 1 Type 2 certification with enterprise-grade security measures, cloud hosting in Amazon data centers, and continuous compliance monitoring across all software solutions.
Can IQware software integrate with existing systems?
Yes, our software integrates with over 600 third-party platforms including OTAs, GDSs, and property management systems through native integrations and API connections.
What support options are available?
We provide 24/7 technical support, implementation assistance, customized training programs, and ongoing software updates to ensure optimal system performance and user proficiency.
How does IQware handle multi-property management?
IQho Head Office Management enables centralized control across multiple properties with consolidated reporting, rate management, and inventory coordination through integrated PMS solutions.
What implementation process can customers expect?
Our structured implementation includes project management, database setup, system customization, staff training, and post-launch support to ensure seamless software adoption and operational continuity.
