Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Cleveland
TEC Communications delivers dependable IT services designed to support business growth and security with over 45 years of experience. Our managed IT solutions empower intelligent decision-making through fast response times, expert support, and clear communication. Backed by a 90-day guarantee and certifications from Microsoft, Veeam, Cisco, and Barracuda, we provide proactive monitoring, cybersecurity, network infrastructure, and collaboration solutions. Our team of certified engineers and vCIOs offers scalable services that reduce downtime, enhance security, and align IT strategy with business goals.With 24/7 monitoring and a 15-minute average response time, we ensure operational continuity for over 1,000 companies nationwide. Our compliance expertise covers HIPAA, NIST, and PCI standards, while our co-managed IT model strengthens internal teams without replacement. Headquartered in Cleveland, Ohio, we combine local expertise with global reach to deliver tailored technology solutions.
Services
Managed IT Services
Cybersecurity Services
Network Infrastructure
Collaboration Solutions
Compliance Services
Details
- Year established: 1979
Highlights and features
- We have over 45 years of experience in IT services.
- Our average response time to IT issues is 15 minutes.
- We are certified by Microsoft, Veeam, Cisco, and Barracuda.
- We provide 24/7 monitoring and threat detection services.
- We offer a 90-day satisfaction guarantee on all services.
Associations and certifications
- Microsoft
- Veeam
- Cisco
- Barracuda
What people say
Extremely knowledgeable
Delight to work with
Promptly answered questions
Trusted advisor
Exceed expectations
Services
Managed IT Services
Our managed IT services provide proactive monitoring and expert support to keep systems secure and efficient. We reduce downtime through rapid response and scalable solutions tailored to business needs. With 24/7 threat detection and compliance support, we ensure operational continuity for over 1,000 companies nationwide.
Cybersecurity Services
Our cybersecurity services defend against threats with endpoint protection, 24/7 monitoring, and compliance frameworks. We implement next-gen firewalls, encryption, and zero-trust security to protect data across 75,328 end users. Our SOC team responds to incidents in real time to minimize business risk.
Network Infrastructure
We design secure, scalable network infrastructure with next-gen firewalls, wireless access points, and intelligent switching. Our solutions prevent bottlenecks and security gaps while supporting 75,000+ end users. 24/7 management ensures optimal performance and rapid issue resolution.
Collaboration Solutions
Our Cisco-powered collaboration tools integrate voice, video, and messaging for seamless teamwork. We deploy secure platforms that reduce IT issues by 90% in three months, supporting hybrid work environments with centralized management and enterprise-grade reliability.
People
Ben Myslenski
Owner/President
Ben Myslenski leads TEC Communications with a focus on simplifying complex technology for business leaders. With deep expertise in Cisco collaboration products, he provides strategic recommendations that align with client goals.
Karen Wagner
Operations/Accounting Manager
Karen Wagner oversees renewals and business operations with 13 years of experience. Known for her honesty and direct communication, she ensures smooth day-to-day financial and operational processes.
Lee Van Sickle
Account Executive
Lee Van Sickle leverages consultative sales experience to help businesses solve IT challenges. He builds long-term client relationships by aligning technology solutions with organizational needs.
Mike Schilling
Account Executive
With 33 years at TEC, Mike Schilling specializes in creative IT solutions for complex business problems. He focuses on minimizing user impact while delivering effective technology implementations.
Frank Keogh
Lead Networking and Security Engineer
Frank Keogh brings 20 years of lab-testing experience to solve advanced network and security challenges. His expertise ensures robust infrastructure solutions for TEC's most demanding client needs.
Questions
How do your managed IT services reduce downtime?
Our proactive monitoring and rapid 24/7 response identify and resolve issues before they disrupt operations, often before clients notice them.
Can your services scale with growing businesses?
Yes, our services adapt to workforce expansion, new locations, and technology adoption while maintaining security and performance.
Do your managed services include cybersecurity?
Yes, we provide endpoint defense, dark web monitoring, cloud security, and compliance support for HIPAA, NIST, and PCI.
How quickly can we start your services?
We typically onboard clients within 45 days, including documentation, backups, and security setup, with a 90-day satisfaction guarantee.
What industries do you support?
We serve healthcare, finance, manufacturing, and professional services with industry-specific compliance and security solutions.
