Business Details
50+ Years
experience
Emergency
services
Your Trusted Optometrists in Morris, IL
At Ortiz Eye and Hearing Associates, we have dedicated ourselves to providing exceptional eye and hearing care for over 50 years. Our team of experienced professionals combines personalized attention with advanced diagnostic tools to address the unique needs of every patient. From comprehensive eye exams to specialized treatments for ocular diseases, we prioritize your vision health and overall well-being. Our commitment to the Morris community is rooted in a philosophy of treating patients like family, ensuring accessible, compassionate care for all ages. We utilize cutting-edge technology, including Neurolens for precision vision correction and Zoria for lash enhancement, to deliver innovative solutions.Our services extend to pediatric eye care, dry eye treatment, contact lens fittings, and a curated selection of designer frames. As part of the Audibel network, we also offer state-of-the-art hearing aids and comprehensive hearing evaluations. Our dedication to excellence is reflected in our 24-hour emergency services and partnerships with trusted surgical providers for LASIK and refractive surgery co-management. Patients consistently praise our prompt, knowledgeable care and the welcoming atmosphere created by our professional, courteous staff. We are proud to serve as a cornerstone of eye and hearing health in Grundy County and surrounding areas.
Services
Comprehensive Eye Exams
Pediatric Eye Care
Dry Eye Treatment
Contact Lenses
Designer Frames
Neurolens Technology
Hearing Evaluations
LASIK Co-Management
Zoria Lash Enhancement
Sports Eyewear
Details
- Year established: 1975
Highlights and features
- We offer 50 years of combined experience in eye and hearing care.
- Our team utilizes advanced diagnostics and personalized treatment plans.
- We provide 24-hour emergency optometric services for urgent needs.
- Our partnership with Audibel ensures access to premium hearing solutions.
- Our staff treats every patient with the compassion and attention of family.
What people say
Prompt service
Knowledgeable team
Friendly staff
Thorough explanations
Effective treatments
Services
Comprehensive Eye Exams
Our thorough eye exams assess visual acuity and ocular health while screening for conditions like glaucoma and cataracts. Using advanced diagnostics, we create personalized care plans to maintain optimal vision. Patients receive detailed explanations of their eye health and treatment options during these 45-60 minute appointments.
Dry Eye Treatment
We offer targeted solutions for chronic dry eye syndrome, including lubricating drops, prescription medications, and punctal plugs. Our specialists identify underlying causes like environmental factors or medication side effects to develop effective long-term management strategies tailored to each patient's lifestyle.
Neurolens Technology
Neurolens addresses misalignment-related symptoms like headaches and eye strain through customized lens technology. This solution benefits patients experiencing visual discomfort from digital device use or prolonged focus tasks, providing relief through precisely calibrated prism adjustments in their eyewear.
Pediatric Eye Care
Our specialized pediatric exams monitor visual development from infancy through adolescence. We detect and address issues affecting learning and coordination while offering gentle, engaging care that helps children build positive lifelong eye care habits through age-appropriate diagnostic techniques.
Hearing Evaluations
Comprehensive audiological assessments identify hearing loss patterns and communication needs. Using state-of-the-art equipment, our specialists measure hearing thresholds and speech recognition to recommend appropriate interventions ranging from hearing aids to assistive listening devices.
People
Dr. Philip A. Ortiz
Founder
With over 50 years in eye care, Dr. Ortiz established the practice's family-centered philosophy. He expanded services to include hearing care after recognizing patient needs, creating Ortiz Hearing Center in partnership with Audibel to provide comprehensive sensory health solutions.
Dr. Mareno
Optometrist
Dr. Mareno provides personalized eye care with expertise in ocular disease management. Patients praise his thorough exams and compassionate approach, noting his ability to explain complex conditions clearly while maintaining a welcoming, professional demeanor during every visit.
Questions
What eye care services do you offer for children?
We provide comprehensive pediatric eye exams starting from infancy, monitoring visual development and addressing issues affecting learning and coordination through age-appropriate care.
Do you handle eye emergencies after hours?
Yes, we offer 24-hour emergency services for urgent eye issues, injuries, and sudden vision changes with prompt professional attention.
What insurance plans do you accept?
We accept PPO medical insurance and Medicaid (with conditions). Contact our office for specific plan verification and billing details.
Can you help with dry eye syndrome?
Yes, we provide customized dry eye treatments including lubricating drops, prescription medications, punctal plugs, and environmental management strategies for long-term relief.
Do you offer hearing care services?
Yes, through Ortiz Hearing Center we provide comprehensive hearing evaluations, hearing aids, and auditory wellness programs in partnership with Audibel.
What are Neurolens and who benefits from them?
Neurolens are precision lenses addressing eye misalignment symptoms. They benefit patients with headaches, digital eye strain, and focusing difficulties caused by visual imbalances.
Reviews (7)
Suzan C.
Dec 14, 2021
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Safe to say my Saturday morning visit for the first time was flawless. The nurse, Chuck and Dr. Merino explained everything they did which was important because they have all the latest machines I had never had before even getting my eyes checked at least every two years. They found the Cataracts no one else found and now I know that I can get my eyesight back! They calmed me down about the abnormalities on my exam so I can worry less! Thank you to all the staff who have already arranged for my follow up with the cataract surgeon.
Eva Kay Lomeka
Jun 17, 2021
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In 2017 I went to Ortiz, which I can't even remember why. A few months ago someone from Ortiz called me and informed me that I had a balance due of $92.00. I asked the girl why someone hadn't called me five years ago to inform me I still owed money. To make a long story short Ortiz only called me one time in regards to this issue. I never heard back from them. Instead of calling me again they placed the $92.00 with attorneys and sued me. I now owe $174.00. U wish they would have reached out to me more. I think what they did was totally unfair.
Danielle Leo
Dec 24, 2020
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My family has been coming here for years! Always a good experience. Always so kind, helpful, and most of all, patient with great attitudes! Last visit was awesome, Kelly helped my daughter find theeee best and cutest pair of glasses!
Kayla May
Nov 24, 2020
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Good luck if you don't have typical insurance. I tried to explain how my insurance works and the receptionist was very impatient and just kept telling me that she doesn't do that and told me that I can pay out of pocket and submit my own claim... never had to do that before.
Joellyn Buck
Nov 13, 2020
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From the time we walked into the office, our experience starting with the staff in reception and the technician Chuck was exceptional making my 11 year old daughter feel completely at ease.
Dr. Angelo Marino was kind, compassionate, and knowledgeable going above and beyond the specific eye care needs for my daughter. He was able to pinpoint problems that others were not able to assess. I highly recommend Dr. Angelo Marino and the Ortiz Eye Care team.
Dr. Angelo Marino was kind, compassionate, and knowledgeable going above and beyond the specific eye care needs for my daughter. He was able to pinpoint problems that others were not able to assess. I highly recommend Dr. Angelo Marino and the Ortiz Eye Care team.
Kristi C.
May 21, 2020
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Not enough stars to rate how excellent my appt was on 5-19-2020. I wasn't going to go due to concerns about cleanliness and safety during quarantine but I'm glad I did. I was greeted at the back entrance by Chris Harty, who is always so nice, and temperature taken. Everyone had masks on, there was a green and red coding system in place to assure cleanliness of rooms and equipment. I felt at ease, everyone was very friendly and professional, Chris Ortiz offered to check my glasses even though I wasn't there for that reason. He tightened and cleaned them which was a big improvement
Rachel W.
Apr 27, 2020
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I was worried about what to do about my eye emergency in the middle of the Covid crisis. But, Dr.Tim was their just like Ortiz Eye has always been there for me any other time I need eye care. I was impressed that Dr.Tim told me to come on over and he would wait for me to get to his office. I know no matter where I live I will travel to Ortiz Eye.
