Business Details
21 Years
experience
Emergency
services
Your Trusted Optometrists in New Lenox, IL
Founded in 2005 by Doctors Petecki, Pakla, and Bubanko, our practice combines decades of optometric expertise with a commitment to personalized care. We prioritize timely appointments, avoiding double-booking to respect patients' schedules, and maintain a low-pressure environment for eye exams and eyewear selection. Our team does not work on commission, ensuring unbiased recommendations tailored to individual needs. We accommodate special needs patients with flexible scheduling and office walkthroughs to ease anxiety.Fully wheelchair accessible, we offer comprehensive eye health assessments, performance eyewear, and a diverse frame selection for adults and children. Our participation in major insurance networks and transparent documentation for out-of-network claims simplifies financial arrangements. With a new location opened in 2019, we continue expanding our ability to serve the New Lenox community with compassionate, technically precise vision care.
Services
Eye Examinations
Eyewear Selection
Emergency Eye Care
Insurance Verification
Special Needs Services
Details
- Year established: 2005
Highlights and features
- We maintain timely appointments by avoiding double-booking.
- Our staff provides unbiased eyewear recommendations without commissions.
- Special needs accommodations include quiet exam scheduling and office walkthroughs.
- Fully wheelchair accessible facility with no transfer required during exams.
- Participate in-network with major vision insurance providers.
What people say
Friendly and knowledgeable staff
Thorough doctors
Caring and helpful
Excellent with children
No rush service
Services
Eye Examinations
Comprehensive eye health assessments using advanced diagnostic technology. Our optometrists evaluate vision acuity, eye health, and systemic health indicators through detailed examinations. Patients receive clear explanations of findings and personalized treatment recommendations.
Eyewear Selection
Extensive collection of prescription glasses, sunglasses, and performance eyewear. Our optical specialists assist with frame fitting, lens customization, and style selection. We offer budget-friendly options and premium designer frames for adults and children.
Emergency Eye Care
Immediate attention for sudden vision changes, eye injuries, or infections. Our team provides urgent diagnostic evaluations and treatment for acute ocular conditions. Walk-in availability ensures timely care for critical eye health needs.
Insurance Verification
In-network coverage with major providers including VSP, Blue Cross, and Aetna. We assist with benefit verification, claims processing, and documentation for out-of-network reimbursement. Transparent pricing available for uninsured patients.
Special Needs Services
Tailored examinations for individuals with developmental disabilities or mobility challenges. We offer flexible scheduling during quiet hours, sensory accommodations, and wheelchair-accessible equipment to ensure comfortable, effective care experiences.
People
Steve Bubanko O.D.
Optometrist
Co-founder with 20+ years of clinical experience. Specializes in comprehensive eye exams and vision correction solutions. Committed to patient education and community eye health outreach.
Pauline Pakla Bubanko O.D.
Optometrist
Co-founder focused on pediatric eye care and special needs accommodations. Expertise in developmental vision assessments and adaptive examination techniques. Advocate for accessible healthcare services.
Eric Petecki O.D.
Optometrist
Co-founder specializing in ocular disease management and contact lens fittings. Maintains advanced certifications in diabetic eye care and glaucoma detection. Prioritizes technical precision in patient evaluations.
Questions
What services does New Lenox Family Eyecare offer?
We provide comprehensive eye exams, eyewear selection, emergency eye care, and specialized services for special needs patients.
Do you accept vision insurance?
We participate in-network with VSP, Blue Cross, Aetna, and other major vision plans. Contact us for specific insurance verification.
Are you equipped for special needs patients?
Yes, we offer quiet hour appointments, office walkthroughs, and wheelchair-accessible equipment for adaptive care experiences.
Can I purchase eyewear without an exam?
Our optical is open for frame selection and purchases even without a scheduled eye examination.
How do you handle eye emergencies?
We accept walk-in emergency cases and prioritize urgent care needs during business hours.
What makes your practice different?
We avoid double-booking appointments, use non-commissioned staff, and focus on personalized, patient-centered care.
Reviews (6)
David Bowie Dadizzle
Dec 12, 2021
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Place is very clean and staff is very helpful. Pauline, my optimistrist was very thorough and I felt that I was taken care of and needs were met.
Sharon Morrin
Aug 11, 2021
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First time visit for both me and my 6-yo was great -- prompt, friendly, and a very positive experience.
Paul Hockberger
Jun 21, 2021
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I went in for my annual exam. Ive been going to NLFI for many years. Their service is prompt, professional, efficient and friendly. The facility is spacious, clean and well-kept. Their fees are reasonable and they work with your insurance to maximize coverage. Highly recommend.
Mary McKee
Feb 01, 2021
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Everyone at this practice is super nice and helpful. Dr. Bubanko is very knowledgeable and very thorough. My husband and I moved to Indiana but will always come back to New Lenox Family Eyecare.
Debbie
Oct 11, 2020
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Our first visit to NLFE was exceptional. Dr. Steve Bubanko was very thorough and informative. Cindy was very helpful when choosing my new frames.
Annie Murray
Sep 10, 2020
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Everyone at this practice is wonderful! Staff is very helpful and quite friendly. Dr. Bubanko and Dr. Petecki are experts who take great care of patients and give excellent advice on eye care. My family would never consider going anywhere else!
