Business Details
24 Years
experience
Expert Pool Services in Norton, MA
MCM Pool Service was founded in 2002 with a commitment to delivering exceptional pool care solutions. Our team of certified professionals specializes in in-ground and above-ground pool maintenance, repairs, equipment installation, and seasonal services. With over two decades of experience serving Southeastern Massachusetts, we prioritize quality craftsmanship, innovative technology like drone-measured safety covers, and personalized service. Recognized as the #1 Best Overall Pool Company in New England, we combine technical expertise with a dedication to customer satisfaction.Our services include pool openings, closings, filter cleanings, heater installations, and new pool construction, ensuring clients enjoy safe, functional, and inviting backyard environments year-round. We maintain transparency in operations, offer flexible maintenance plans, and support local communities through charitable initiatives.
Services
Pool Installation
Maintenance Plans
Repairs
Equipment Sales
Safety Covers
Pool Closings
Pool Openings
Filter Cleaning
Heater Installation
Salt Water Conversion
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in residential pool services.
- Our team includes certified pool operators and inspectors.
- We use drone technology for precise safety cover measurements.
- We offer year-round service with flexible maintenance plans.
- Recognized as the #1 Best Overall Pool Company in New England.
What people say
Best Overall Pool Company
Professional technicians
Excellent service quality
Services
Pool Installation
We specialize in constructing custom in-ground pools, including vinyl-lined, fiberglass, and fully customized designs. Our installations prioritize durability, energy efficiency, and aesthetic appeal. Clients receive tailored solutions for backyard environments, ensuring long-term enjoyment and property value enhancement.
Pool Maintenance
Our maintenance plans include weekly cleaning, chemical balancing, and equipment checks to keep pools pristine. Services range from basic upkeep to premium packages with advanced treatments. We ensure water clarity, prevent algae growth, and maintain optimal chemical levels for safe swimming conditions.
Pool Repairs
We diagnose and fix pool system issues, including pump/filter malfunctions, leaks, and structural damage. Our technicians handle component replacements, winterization repairs, and safety cover installations. Emergency services address urgent problems to restore functionality quickly.
Safety Covers
Our safety covers use drone-measured precision for perfect fit and durability. Designed to protect pools during off-seasons, they prevent debris accumulation and ensure child safety. The covers reduce winter maintenance costs and extend pool lifespan.
Filter Cleaning
We offer acid quick-cleanings and premium filter cleanings to remove contaminants. Regular maintenance extends equipment life and improves water quality. Services include on-site treatments and shop-based deep cleanings for cartridge and DE filters.
People
Chris Murphy
Owner | President | Founder
Founder of MCM Pool Service since 2002, Chris pioneered hands-on pool care before building a team of certified professionals. His leadership focuses on quality, innovation, and community engagement.
Kurt Fraunfelter
Owner | Vice President
As Vice President, Kurt drives operational growth and ensures adherence to industry standards. With expertise in pool systems, he supports strategic expansion and service excellence.
Matthew Small
Design Director
Matthew oversees pool design and project execution, combining technical precision with aesthetic vision. His certifications ensure clients receive structurally sound and visually appealing installations.
Questions
What areas do you service?
We service most of Southeastern Massachusetts, including Norton and surrounding towns.
Do you offer emergency pool services?
We address urgent repairs but do not provide 24/7 emergency services.
What pool maintenance plans are available?
We offer Basic Blue, Crystal Clear, and Paradise Package plans with varying levels of service.
How do you measure safety covers?
We use Merlin Pools' Drone Magix technology for precise, contactless measurements.
Can you repair old pool equipment?
Yes, we diagnose and repair pumps, filters, heaters, and other pool systems.
Are financing options available?
Financing is not currently offered for our services.
Reviews (5)
Marcial Santiago Viperouslito
Oct 13, 2021
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We did our pool opening and closing through MCM and they come, do the job, and bill you! During the opening, they were super helpful and answered some questions I had. Kurt and Artie were super nice and helpful over the phone as well. Recommended for those annual pool services. We did get quoted for a spa repair a pretty hefty price. The job they quoted involved cutting the insulation in our spa so the labor as well as the parts were pretty expensive. I lucked out and was able to educate myself on the fix, and did so myself for about $150 less, without cutting any insulation. It's far safer to
Dave Cash
Jan 07, 2020
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Generally I do not write many reviews, but when I do its because a company exceeded my expectations. Hi my name Dave from Cumberland RI.I had a major problem with my pool when removing the cover I dumped all the dirt and leaves right into it, literally it looked like a polluted swamp. I Called MCM pools June 24th along with several other companies for a clean up, MCM was the only company that called me back.I received a call from Alec, explained my situation and within minuets he designed a plan that allowed our family to be swimming in a clear beautiful pool before the 4th of July. People are
Karissa Collins
Jan 20, 2019
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As a recent college graduate from the Norton area, I worked for MCM as a seasonal technician, and had a great time applying my aquaculture experience to pool systems. I was also proud to be their first female employee and was very please that I was treated no differently than any other employee, and that my voice was valued. MCM had a great work environment and I gained useful plumbing experience I can carry with me to future careers. Overall, great experience working side by side with some of the most inviting pool experts!
Maura McCarthy
Jul 09, 2018
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When opening my gunite Pool this year my Pool was especially black. I called a Dedham Pool co. We ve used for years to set up an opening and super power vac. It turned out they needed to put a new timer in. They ordered but didn t save a close date for the cleaning. They were booked out one month. Didn t seem to care that the house is on the market so I tried another two local pool service co. Boy customer service isn t what it used to be. I went on line and read reviews about other Pool co. Near Walpole Ma. MCM had the best reviews hands down. I called and explained my rush to scheduling and I
Patti Davis
Jun 13, 2017
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We were unhappy with our existing pool guys and of course our pool pump brakes. We took a chance on a local company and were more than satisfied with the price, and speed of installing our new pump. They even came back the next day to fix a leak totally unrelated to the pump install. Fantastic, definitely going to make MCM our new pool service company!
