FieldEdge

Business Details

Field Service Management Software for Contractors

FieldEdge is a leading provider of field service management software designed to streamline operations for contractors across multiple industries. Our platform connects office teams with field technicians through advanced scheduling, dispatching, and customer management tools. We offer seamless QuickBooks integration, real-time financial tracking, and performance dashboards to help businesses optimize productivity and profitability. With over two decades of experience in the industry, our team has developed innovative solutions that save businesses 20+ hours weekly while improving reporting accuracy by 75%.

Our software includes specialized modules for HVAC, plumbing, electrical, and appliance repair services, featuring mobile capabilities that allow technicians to invoice and collect payments directly in the field. We maintain a strong commitment to customer success through continuous product updates, personalized support, and comprehensive training resources.

Services

HVAC Software Plumbing Software Electrician Software Fieldedge Payments Fieldedge Flat Rate Dispatch Software Customer Management QuickBooks Integration Mobile Dispatch App Service Agreements

Highlights and features

We save businesses over 20 hours weekly through efficient scheduling and dispatching
Our software reduces reporting time by 75% with automated performance tracking
We offer seamless QuickBooks integration eliminating manual data entry
Our mobile solution enables field invoicing and payment collection
We provide industry-specific tools for HVAC, plumbing, and electrical contractors

What people say

Improved efficiency Excellent support Huge returns Game-changer Accurate dispatching

Website

Update Listing

Services

HVAC Software

Our HVAC software provides comprehensive management tools for heating, ventilation, and air conditioning contractors. The platform enables efficient scheduling, dispatching, and customer management while integrating with QuickBooks for real-time financial tracking. Technicians can access customer work history, create invoices, and collect payments directly in the field using mobile capabilities.

FieldEdge Payments

FieldEdge Payments offers integrated payment processing solutions for field service businesses. This feature allows technicians to accept credit, debit, and check payments directly at job sites using mobile card readers. The system automatically syncs transaction data with office accounting systems, reducing manual entry and improving cash flow management for contractors.

Dispatch Software

Our dispatch software optimizes technician assignment and route planning for field service businesses. The smart dispatch board recommends the best technician for each job based on skill set and location while providing real-time status updates. GPS functionality enables efficient job routing, reducing travel time and increasing service capacity for contractors.

Customer Management

FieldEdge's customer management system centralizes client information for field service businesses. The platform maintains complete customer work histories, equipment records, and payment information accessible from both office and field locations. This comprehensive view enables personalized service delivery and helps identify opportunities for service agreements and equipment replacements.

QuickBooks Integration

Our QuickBooks integration provides seamless financial data synchronization for field service businesses. Transactions from both office and field operations automatically flow into QuickBooks without manual entry. This live integration ensures accurate financial records, reduces administrative work by 20+ hours weekly, and maintains data consistency across accounting and operations systems.

Questions

What industries does FieldEdge software support?

FieldEdge supports HVAC, plumbing, electrical, locksmith, and appliance repair industries with specialized software solutions.

Can I integrate FieldEdge with my accounting software?

Yes, FieldEdge offers seamless QuickBooks integration with real-time data synchronization and no manual entry required.

Does FieldEdge offer mobile capabilities for field technicians?

Yes, our mobile app enables technicians to access customer information, create invoices, and process payments directly in the field.

How does FieldEdge help with technician dispatching?

Our smart dispatch board recommends technicians based on skill and location while providing real-time status updates and route optimization.

What support options are available for FieldEdge users?

We provide comprehensive support including phone assistance, online resources, and personalized onboarding for new customers.

Can I try FieldEdge before purchasing?

Yes, we offer free demonstrations and trial periods to help businesses evaluate our software before commitment.

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Reviews (5)

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Comfortcool Engineering

May 02, 2021 Report

Brand new to Field Edge.. although I've used other Desco products in the past. I decided to go with Field Edge because of their familiarity with the software package we previously used.
And.. I thought they would give me good service... From the start, it was a huge disappointment.. took then 3 weeks just to get started moving my data over.. since then, I like certain aspects of the software.. but I suspect it's similar to other products, like Service Titan.. which I regret not going to. The service has been abysmal! From the beginning of the on-boarding process, they missed appointments with

Brandi M.

Apr 28, 2021 Report

As a company that has doubled in the last year I highly recommend them. We came from an intuit program to FieldEdge. We had tried another big company that a lot of people use and they were not someone I recommend. FieldEdge staff is helpful, truthful, and knowledgeable. We were able to get our staff on board fairly quickly and easily. You do have to build things so the helpful nature of the staff is a MUST. There are issues with any software, however, a good way to minimize grief is to have good contacts to reach out to. We have been using it for a couple of months and we are still learning the

Abundant Air Abundant Air

Apr 16, 2021 Report

Every time I call, no matter the department, no one answers. Everyone is busy?! I know who is not busy. Sean, that was assigned to implement my service and Jon, that assured me in an email that my account is cancelled and I would not be billed again. I've been billed twice since that email not counting the two previous billing cycles. All for a service that I never got to use! $1200 for nothing! Anyone else thinking Class Action, let's talk!

Aubrey Bragg

Dec 06, 2020 Report

Our experience with FieldEdge has been an absolute nightmare that still is not over. Potential clients should beware that the sales team will promise you that the program has every feature you should need. Our sales representative was Adrian. Adrian was very friendly and from what I believed thoroughly trained and competent on the software he was selling. We were looking for a mobile friendly dispatch program that also offered accounting. We are a small A/C and Heating business that understood FieldEdge was pricey and a risk for us but with everything we were told the system offered we thought

Hershall Mc

Nov 04, 2019 Report

I have been at FieldEdge for about a year and a half. It has been one of the best companies that I have worked for. Depending on the position that you are looking for the work-life balance is excellent. There are times where you may have to work late or from home as the company needs you to, however that is balanced with the ability to work from home when you need to, so I feel its a fair trade. As with most tech companies that are rapidly growing, there have been a lot of changes, which can be stressful. However, I do feel were moving in the right direction. Theres a lot of opportunity