Business Details
14 Years
experience
Emergency
services
Your Trusted Lubbock Insurance Partner
Scott Powell has been a trusted provider of comprehensive insurance solutions in Lubbock, Texas, since 2012. Our agency specializes in delivering personalized auto, home, life, and business insurance coverage tailored to meet the unique needs of individuals and families. With a deep commitment to the local community, we actively support Lubbock schools and organizations, leveraging our second-generation expertise to ensure clients receive optimal protection. Our team of licensed professionals, including Katie Cooper and Ashlee Sawyer, brings decades of combined experience to every policy, emphasizing transparency, competitive pricing, and exceptional customer service.We pride ourselves on proactive communication, offering 24/7 availability for emergencies and maintaining advanced notice for policy changes. Recognized for our five-star Google reviews, we strive to build lasting relationships by prioritizing client satisfaction and financial security. Backed by State Farm's industry-leading resources, we combine national strength with local insight to safeguard what matters most to our clients.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Rec Vehicles Insurance
Details
- Year established: 2012
Highlights and features
- We offer 24/7 personalized insurance support and emergency assistance.
- Our team has over 8 years of combined experience in local insurance needs.
- We provide transparent policy updates and competitive State Farm pricing.
- Our agency maintains a 5-star Google rating from 138+ satisfied clients.
- We specialize in customized coverage for Lubbock's unique auto and home risks.
What people say
Excellent customer service
Quick claim processing
Knowledgeable team
Competitive rates
Proactive communication
Services
Auto Insurance
Our auto insurance policies protect against accidents, theft, and liability while offering competitive rates. We provide comprehensive coverage options including collision, uninsured motorist protection, and roadside assistance. With personalized policy reviews and 24/7 claims support, we ensure drivers maintain financial security while meeting Texas's minimum requirements.
Homeowners Insurance
We offer customized homeowners insurance covering structural damage, personal belongings, and liability claims. Policies include protection against fire, storms, and theft with optional flood or earthquake endorsements. Our agents help determine appropriate coverage limits based on property value and local risk factors while providing policyholders with risk management guidance.
Life Insurance
Our life insurance solutions provide financial protection for families through term and permanent policies. We help clients determine appropriate coverage amounts based on income replacement needs, mortgage obligations, and future expenses. Policies include death benefits, cash value components, and conversion options while working with State Farm's underwriting expertise to ensure competitive rates.
Business Insurance
We provide commercial insurance packages protecting businesses against property damage, liability claims, and operational disruptions. Coverage includes general liability, commercial property, business interruption, and professional liability policies. Our agents assess industry-specific risks and help establish appropriate coverage limits to protect Lubbock-area businesses.
Renters Insurance
Our renters insurance policies safeguard personal belongings against theft, fire, and water damage while providing liability coverage. Policies cover temporary housing costs during uninhabitable conditions and protect against common rental risks. We offer flexible coverage options tailored to apartment dwellers' specific needs in Lubbock's rental market.
People
Scott Powell
State Farm Agent
Second-generation State Farm agent serving Lubbock since 2012 with 30+ years combined insurance experience. Baylor University graduate active in local community sponsorship and Texas Tech alumni networks.
Katie Cooper
Customer Relations Representative
Licensed insurance professional with auto, home, life, and banking expertise since 2012. Recognized for exceptional client service and policy management skills while supporting Lubbock families.
Ashlee Sawyer
Customer Relations Representative
Eight-year insurance veteran specializing in auto and home coverage. Known for personalized client consultations and efficient policy implementation while maintaining top customer satisfaction ratings.
Questions
What insurance products do you offer?
We provide auto, home, life, business, renters, condo, boat, and recreational vehicle insurance tailored to Lubbock's specific needs.
How can I get a personalized insurance quote?
Contact us via phone or our website to speak with a licensed agent who will assess your needs and provide customized coverage options.
Do you offer 24/7 insurance support?
Yes, we provide 24-hour emergency assistance and after-hours appointments for urgent insurance needs.
What areas do you serve?
We primarily serve Lubbock, Lubbock County, Wolfforth, Lubbock Cooper, New Home, and Shallowater communities.
How do I file an insurance claim?
File claims through our website, mobile app, or by calling our office directly for immediate assistance.
Reviews (4)
Jason White
Dec 05, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
Anytime I need anything they are on it, quick. Very friendly and easy to deal with. Definitely recommend them.
Anytime I need anything they are on it, quick. Very friendly and easy to deal with. Definitely recommend them.
Ken Ritter
Dec 05, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
State Farm has ALWAYS been a leader, not a follower !! I appreciate the people that represent this company as well. They always listen and do what they can. Thank you, Ken Ritter
State Farm has ALWAYS been a leader, not a follower !! I appreciate the people that represent this company as well. They always listen and do what they can. Thank you, Ken Ritter
Stacy Chance
Nov 05, 2021
Report
Positive:Professionalism,Responsiveness
Ashlee Sawyer is very knowledgeable and is very easy to get ahold of. I feel well taken care of with her.
Ashlee Sawyer is very knowledgeable and is very easy to get ahold of. I feel well taken care of with her.
Patrick LaFleur
Nov 04, 2021
Report
Positive:Professionalism,Responsiveness
Ashley was very professional and helpful. Thank you so much!
Ashley was very professional and helpful. Thank you so much!
