Business Details
50+ Years
experience
Your Member-Owned Financial Partner in Elmira, NY
We are a member-owned, not-for-profit financial institution that has served Elmira, Southport, Ashland, and surrounding communities since 1952. With $38 million in assets, we prioritize personalized financial services that are competitively priced and valuable to our members. Our mission focuses on encouraging thrift while providing accessible, reasonably priced solutions tailored to individual needs. We operate under the philosophy of 'People Helping People,' ensuring our members receive the lowest rates and maximum savings possible. As an owner-operated institution, we measure success through our members' financial well-being.Our commitment to community service remains unwavering, with continuous adaptation to modern banking needs through digital tools and instant-issue Visa cards. We maintain transparency in operations, emphasizing security measures against fraud and offering 24/7 ATM access. Our team combines decades of local expertise with innovative financial products to meet evolving member requirements. We guarantee reliability through established protocols for business continuity during disruptions. Joining Solutions CU means becoming part of a cooperative financial network where your success directly contributes to our collective growth.
Services
Auto Loans
Personal Loans
Savings Accounts
Home Equity Loans
Credit Cards
Details
- Year established: 1952
Highlights and features
- We offer member-owned financial services since 1952
- Our not-for-profit structure provides lowest available rates
- 24/7 ATM access with instant-issue Visa card availability
- Personalized financial solutions tailored to local needs
- Community-focused banking with transparent operations
Services
Auto Loans
We provide competitive financing options for new and used vehicles with rates starting at 5.95%. Our flexible terms accommodate various credit profiles while maintaining affordable monthly payments. Members benefit from personalized loan structuring and quick approval processes.
Savings Accounts
Our share savings accounts offer tiered interest rates with no minimum balance requirements. Features include 24/7 ATM access, online banking integration, and specialized club accounts for specific savings goals. IRA options provide retirement planning benefits with competitive APY.
Home Equity Loans
Fixed-rate home equity loans available with rates starting at 6.00%. These secured financing options allow homeowners to leverage property equity for major purchases or renovations. Terms include fixed repayment schedules and potential tax advantages.
Credit Cards
Instant-issue Visa check cards provide immediate payment capabilities with fraud protection features. Lost card replacement available 24/7 through dedicated support lines. Integration with mobile banking apps enables real-time transaction monitoring.
Personal Loans
Flexible personal loan options available with rates starting at 9.25%. These unsecured products suit various needs including debt consolidation, emergency expenses, or special purchases. Quick approval process with no collateral requirements.
Questions
How do I become a member?
Visit our Elmira branch with valid ID and $5 to open a share savings account. Membership extends to family members and residents within our service area.
What loan options are available?
We offer auto loans, home equity financing, personal loans, and recreational vehicle loans with competitive rates starting at 5.95% APR.
Is my money safe?
Yes, we maintain robust security measures including fraud monitoring, encrypted digital services, and FDIC insurance for account protection.
What banking hours should I expect?
Drive-up services available daily from 8:00 AM. Phone support operates Monday-Friday 8:30 AM-5:00 PM. ATM accessible 24/7 at Broadway Ave location.
How quickly can I get a loan decision?
Online applications receive prompt review with typical approval times under 24 hours during business days for complete submissions.
What digital banking features exist?
Mobile app with check deposit, bill pay, account alerts, and instant card activation available for download through major app stores.
Reviews (4)
NYconcretejungle
Dec 05, 2019
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I've been using this bank for about 3 years now the tellers have always been really nice never had any mess ups or confusion
Pat Beeman
Jul 31, 2019
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Our family had an extremely negative experience with Solutions Federal Credit Union at our most vulnerable time; when we were dealing with the passing of my mother. On the day after her passing, without any official paperwork or notification, their first action was to completely empty her account to pay themselves back on a line of credit she had taken out with them. This was an issue due to the fact that a few days prior to her death, we had written a check to the funeral home for final expenses, which had yet to be cashed. That same day, we met with the bank president, Tom Wood, and were bluntly
Renee DeSeyn
Jul 28, 2019
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Terrible customer service. Change their policies from one day to the next without notifying anyone. They force you to write remote deposit and account number on check to deposit, then deny the deposit so the check is no longer good. I spoke to the manager who hung up on me, but then called him back and was assured he would take the checks for me this one time. I advised that I do not get out of work until 5 and was assured he would be there to handle it. He wasn't. The clerks insisted there was nothing they could do. These were my children's christmas checks from their grandparents. Now they both
Shawn V.
Sep 21, 2015
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The preferred bank for white supremacists everywhere! I came to this credit union to apply for an auto loan several years ago. First, although i had been approved for the loan the loan officer, Bill, attempted to talk my girlfriend out of co-signing (I'm black she's white) for me. When she disregarded his ridiculous statements, he then proceeded to lecture me for several minutes about how if I were late on payments they were going to repossess my car and sell it out front of the bank. Then they put the wrong payment date in my book and proceeded to tell me that it was my fault for making
