HCR & Or HCR Home Care
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HCR & Or HCR Home Care
Since 1978, our goal has been to provide patients, physicians, and other health care professionals with superior service from referral to post-discharge follow-up. HCR is committed to providing the best quality patient care. The Centers for Medicare and Medicaid Services (CMS) tracks patient outcomes for all certified home health agencies in the country.
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Awards & Recognition
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HCR has been honored to receive a number of awards recognizing our exceptional patient care and patient outcomes, in addition to our significant contributions to the field of home care.

In 2007, and again, in 2008 HCR was presented with the IPRO Quality Award for exemplary performance in reducing avoidable acute care hospitalizations and improving oral medication management; and ranking within the top 10% of all NYS Medicare-certified home health providers for both measures.
High Tech Home Care
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HCR is committed to leveraging innovative technology to reinforce our commitment to providing the best, most efficient care to our patients. The investments made in our technology infrastructure bolsters HCR's ability to securely and accurately document and communicate critical patient data, while providing intelligence that can be used to improve outcomes.
Insurance & Billing
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Home care services and supplies required by home health care plans or otherwise ordered by your physician are often covered by most major health insurers. Home health care can also be paid on a private basis by patients and families. HCR provides each patient with the associated cost of care before commencing with service.
Leadership Team
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Louise Woerner is the Chairwoman, and Chief Executive Officer of HCR Home Care, which she founded in 1978. She also serves as President of HCR Cares, a 501(c)3, which partners with HCR. Ms. Woerner has received many honors including Rochester Institute of Technology's Herbert W. VandenBrul Award for Entrepreneurship and is the first living woman to be inducted into the Rochester Business Hall of Fame.
Testimonials
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I recently had an illness and had to be in the hospital for approximately 3 1/2 weeks. I had nurses from your organization come to my home to get me back on my feet. I had lost a lot of my muscle mass and stamina during my stay at hospital, plus had some medical needs. Your nurses from the North Country region are excellent!
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