Business Details
Your Trusted Partner for Financial Solutions in Pittsford, NY
Pittsford Federal Credit Union has been dedicated to providing comprehensive financial services to the Pittsford, NY community since our founding. We offer a wide range of personal banking solutions including savings accounts, checking accounts, certificates, and loans tailored to meet diverse financial needs. Our commitment to member satisfaction is reflected in our modern digital banking platform, 24/7 ATM access, and personalized customer support.We prioritize financial education and community engagement, empowering members to achieve their financial goals through resources like credit score education and identity theft protection. With competitive interest rates on mortgages, auto loans, and credit cards, we combine expertise with a member-first approach to deliver reliable, transparent financial services.
Services
Savings Accounts
Checking Accounts
Mortgage Loans
Auto Loans
Credit Cards
Wire Transfers
Digital Banking
Financial Education
ATM Services
Gift Cards
Highlights and features
- We offer 24/7 surcharge-free ATM access with monthly surcharge refunds.
- Our digital banking platform provides intuitive, customizable financial management tools.
- We provide personalized loan approval processes with competitive interest rates.
- Our fee schedule includes fewer charges than most financial institutions.
- We prioritize financial education with resources for credit scores and identity protection.
Associations and certifications
- NCUA
What people say
Easiest process ever
Quickly they reacted
No brainer decision
Better experience
No pressure at all
Services
Savings Accounts
Our savings accounts offer competitive interest rates with flexible options for short-term and long-term financial goals. Members benefit from secure fund management, easy transfers between accounts, and no hidden fees. We provide personalized guidance to help you choose the right savings plan for your needs.
Mortgage Loans
We offer fixed-rate and adjustable-rate mortgage loans with competitive terms up to 30 years. Our streamlined approval process includes personalized consultations to assess home buying readiness. Members receive dedicated support throughout the loan lifecycle from application to closing.
Digital Banking
Our digital banking platform enables 24/7 account management including bill payments, fund transfers, and mobile check deposits. The system features real-time transaction tracking and customizable financial tools. Security measures include biometric authentication and transaction alerts for fraud prevention.
Credit Cards
Visa credit cards provide rewards programs, zero liability protection, and competitive interest rates. We offer personalized credit limit assessments and financial education resources for responsible usage. Members can access instant card locking features through our mobile app.
Financial Education
We provide free educational resources covering budgeting, credit scores, and identity theft prevention. Our materials include interactive calculators and personalized consultations with financial experts. Programs focus on improving financial literacy for all age groups and income levels.
Questions
How do I become a member of Pittsford Federal Credit Union?
Membership requires living, working, or worshiping in specific Monroe County areas. Visit our website to check eligibility and complete the online application process.
What digital banking features are available?
Our platform includes mobile check deposit, bill payment, fund transfers, account alerts, and real-time transaction tracking through a secure mobile app.
Do you offer business banking services?
While our primary focus is personal banking, we offer select business services including checking accounts and loans for small businesses in our service area.
How does the ATM surcharge refund program work?
We refund up to $10 monthly in surcharges from other ATMs when you use your Pittsford FCU card, with access to over 60,000 surcharge-free ATMs nationwide.
What loan types do you specialize in?
We provide mortgages, auto loans, personal loans, and home equity products with competitive rates and personalized underwriting processes focused on member financial health.
How do you protect against identity theft?
We use advanced fraud detection systems, transaction alerts, and biometric authentication. Members receive educational resources to recognize scams and protect personal information.
Videos
Reviews (4)
Fetia Faggiano
Jan 24, 2022
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Great Bank but .. the customer service could be better.. Not friendly go out of their way for ya kinda staff...
Yagna Theja Daggupati
Oct 18, 2021
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Recently, I took my auto loan from here. The employees here are polite, and assisted me in all ways possible. Unlike bigger banks, its easy to contact them on phone for assistance. They gave me the best auto loan rate. People must contact credit unions first for better rates. It also seems like supporting local community. Seems like whole place is run by women which gave me the vibes of women empowerment, thats one great thing about this bank. I was assisted by Christina, she is polite, quick response, and never got irritated for my silly questions. My case is bit different and new to them
Sean Corey
Sep 18, 2021
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Simply the best bank/credit union I've ever had. Online and Mobile banking apps better than large banks like bank of america.
Christine Long
Jun 29, 2021
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I went to pay my mortgage and was treated in the most disrespectful manner by Christina. She was incredibly rude and irritated to even have to take my money. You would think I was asking her for a handout instead. I left feeling stressed, embarrassed and confused. I never saw an employee act like this in all of my life in a professional environment.
