Underwood's believes that every customer that comes into our store for a diamond, watch or jewelry has the right to be served by a trained and experienced professional associate. Because of this, Underwood's has an extensive and thorough training program that encompasses gemological knowledge as well as customer service issues.
Our training program is required of all associates whether they come to us with a background in the jewelry industry or no experience in our industry. After approximately 18 months in our training program our staff members are ready to take the AGS Way Test earning the professional title, Registered Jeweler, AGS.
Our training program is required of all associates whether they come to us with a background in the jewelry industry or no experience in our industry. After approximately 18 months in our training program our staff members are ready to take the AGS Way Test earning the professional title, Registered Jeweler, AGS.
Services
Services
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Thank you for considering Underwood's for your jewelry and watch repairs. We know that your jewelry is priceless to you and are honored to be trusted with its care. We have two master jewelers and two Rolex trained watchmakers on our staff. Underwood's is fortunate to have the best repair departments in Jacksonville and Ponte Vedra Beach, FL.
Rolex
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Only Official Rolex Jewelers can certify the authenticity of your new Rolex and back its five-year international guarantee. Underwood Jewelers is proud to be part of the worldwide network of Official Rolex Jewelers. Nothing beats experiencing first-hand the meticulous details, the balanced weight, the comfort and simply the feel of a Rolex watch.
Monthly Specials
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This montly special features your choice of rose, yellow or silver color sterling silver stretch-on/stretch-off bracelet. A great item for someone who does not like to mess with a clasp! Sterling silver chain necklace with alternating oval cut blue topaz and amethyst gemstones. This beautiful necklace is adjustable from 16" up to 18".
Watches
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Created exclusively for your Apple Watch'?, this watch bracelet is crafted from 18K rose gold and two diamond links. Sterling Silver & 18K Rose Gold 0.68 Carat Double Button Wide Clasp Band Width 20mm Tapers to 16mm Length 6.25 inches when clasped Fits Series 1 through 7 Apple Watch'? for the 38mm through 45mm sizes.
Bracelets
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This sterling silver child's pearl gift set features a 5x6mm freshwater pearl necklace (measuring 15 inches in length), and matching bracelet & earrings. This pearl bracelet features 5-6mm Freshwater Pearls, a dangling 14kt yellow gold cross, and measures 6 inches in length making it perfect for a small child.
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