Business Details
24 Years
experience
Emergency
services
Professional IT Services in Hagerstown, MD
Mobile Tech Computer Services has been delivering professional IT solutions since 2002, founded on the principle that technology should empower businesses rather than create obstacles. Our team of certified technicians holds industry-recognized credentials including MCSE, MCSA, A+, Network+, and Security+ certifications, ensuring technical excellence across all services. We specialize in proactive network management through cloud-based systems that reduce downtime, enhance security, and improve productivity for small businesses in Hagerstown and surrounding areas. Our approach combines strategic technology assessments with customized implementation plans, allowing clients to focus on core business operations while we handle IT infrastructure. With 24/7 monitoring capabilities and a commitment to transparent communication, we resolve issues before they impact operations.Our partnerships with major technology providers enable comprehensive support for servers, backups, security systems, and endpoint devices. We offer free network evaluations to demonstrate our value proposition and maintain a client-centric philosophy that prioritizes long-term relationships over transactional interactions. Our dual branding as ForeverOn Technology Solutions reflects our expanded focus on managed IT services and cybersecurity solutions. Customer testimonials consistently highlight our responsiveness, technical expertise, and ability to deliver cost-effective solutions that protect business investments.
Services
Managed IT Services
Computer Repairs
Networking
Data Backup
Upgrades
Cybersecurity
Remote Support
Details
- Year established: 2002
Highlights and features
- We offer 24/7 proactive network monitoring and alerts
- Our technicians hold industry-recognized certifications including A+ and Security+
- We provide free network assessments with no obligation
- We maintain strategic partnerships with major technology providers
- Our cloud-based management system enables remote and onsite support
Associations and certifications
- CompTIA
- Microsoft
What people say
Prompt and very easy to work with
Price was reasonable
Kept our system running
Knowledgeable and professional
Outstanding customer skills
Services
Managed IT Services
Our proactive network management system continuously monitors business IT infrastructure to prevent downtime. Certified technicians use cloud-based tools to manage servers, security systems, and endpoint devices. This service improves productivity through automated updates and real-time threat detection while maintaining compliance with industry standards.
Computer Repairs
We provide onsite and remote computer repair services for business and home users. Our certified technicians diagnose hardware/software issues and implement solutions without requiring device transportation. Services include virus removal, component replacement, and system optimization to restore functionality quickly.
Data Backup
Our comprehensive backup solutions protect business data through automated cloud storage and local redundancy. Continuous monitoring ensures backup integrity while encryption safeguards sensitive information. We implement customized recovery plans to minimize data loss during system failures or cyberattacks.
Cybersecurity
We implement proactive security measures including firewall configuration, intrusion detection, and vulnerability assessments. Our 24/7 monitoring system identifies threats before they impact operations. Regular updates and employee training programs help maintain compliance with industry security standards.
Remote Support
Our remote support service resolves technical issues through secure online connections. This allows immediate troubleshooting without onsite visits. Technicians can diagnose software problems, apply updates, and guide users through solutions while maintaining data security protocols.
People
Erik Grewe
Founder
Erik founded Mobile Tech in 2002 after working as a computer technician and help desk specialist across multiple industries. His technical expertise and vision established the company's foundation for delivering reliable IT solutions to local businesses.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network monitoring, cybersecurity solutions, computer repairs, data backup, and technology assessments.
Do you offer 24/7 IT support?
Yes, our 24/7 monitoring system proactively identifies and resolves network issues before they impact operations.
Are your technicians certified?
Our team holds industry certifications including A+, Network+, Security+, MCSE, and MCSA from CompTIA and Microsoft.
Do you serve businesses outside Hagerstown?
We serve clients in Frederick, Williamsport, Smithsburg, Boonsboro, Sharpsburg, Hancock, and surrounding Maryland areas.
Can you evaluate our current IT infrastructure?
We offer free network assessments to identify vulnerabilities and recommend customized technology solutions.
Videos
Reviews (4)
Amy Gibson
Dec 23, 2017
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I run a small business and I hired them for as needed work and they kept trying to sell me expensive monthly packages, even after I declined. Furthermore, I asked them if they could give me a recommendation on phones since I was switching phone providers and with the new phone provider I needed to purchase new phones. They got upset with me when I purchased my own phones (because I could buy them direct for $40 less per phone than through them) because they could not make a commission because they wanted to buy the phones through their provider - even after I had asked them for the recommendation
Cathy Baker
Dec 28, 2016
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Erik is very prompt with returning e-mails and phone calls. He incorporates teaching into his conversation regarding the computer and speaks on a level of understanding. Most recently he set up a new home computer for me; moreover, he made the learning curve manageable. He is very knowledgeable and works until he gets it done to the client's satisfaction. Working with a reliable small business owner like Erik gives me the security of honesty and fairness.
Kim Witman
Jan 23, 2015
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Mobile Tech comes to my office once a month to do maintenance on our computer system. They take care virus removal, maintaining our system security (even I have trouble remembering my password) and our back up systems so that we are always running smoothly. When I phone with a question, the call is returned within an hour which allows me freedom to work without fear at my computer. Erik advises me about new programs to guard my computer when surfing the web. Very helpful.
Greg Taylor
Oct 25, 2014
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Mobile Tech has helped me in 2014 with many computer repairs and computer consulting questions. My hard drive crashed and Erik was able to perform a data recovery for my programs. He was able to transfer them to a different computer and removed viruses. Service has been fast and all phone calls are returned in a timely matter. I would highly recommend them for any computer service.
