Business Details
35 Years
experience
Trusted Utility and Telecom Audit Services in Buffalo, NY
Founded in 1991 by Thomas T. Ranallo, Troy & Banks is a professional cost management and forensic auditing firm specializing in utility and telecommunications expense reduction. Our contingency-based model ensures clients only pay when savings are achieved through refunds or cost reductions. With over 33 years of experience, we provide comprehensive audits addressing energy billing errors, tariff analysis, and regulatory compliance. Our team includes former utility and telecommunications industry professionals who identify overcharges in electric, gas, water, telecom, and municipal fees.We serve over 20,000 clients across North America, including Fortune 500 companies, municipalities, and educational institutions. Our proven methodology has recovered over $1 billion in refunds and secured ongoing savings for clients nationwide. Headquartered in Buffalo, NY, we maintain branch offices in multiple states to better serve our national clientele. Our commitment to transparency ensures no upfront costs, with compensation tied directly to client savings. Through detailed assessments and expert negotiations, we help organizations optimize their operational expenditures.
Services
Utility Audit
Telecom Audit
Street Light Audit
Cable Franchise Audit
Water/Sewer Audit
Waste Audit
Merchant Services Audit
Lost Funds Recovery
NYC Benchmarking
Renewable Energy Consulting
Details
- Year established: 1991
Highlights and features
- Contingency-based audits guarantee payment only when savings are achieved
- 33 years of specialized expertise in utility and telecom cost recovery
- Team includes former utility industry professionals with insider knowledge
- Comprehensive audits address meter errors, tariff discrepancies, and double billing
- Proven track record recovering over $1 billion for clients nationwide
What people say
Saved millions
Expert consultants
Contingency model
Comprehensive audits
Proven savings
Services
Utility Audit
Our forensic utility audits identify billing errors in electric, gas, water, and propane accounts. We analyze meter readings, tariff structures, and rate changes to recover overcharges. Clients benefit from our contingency-based model where fees are tied to actual savings achieved.
Telecom Audit
We conduct comprehensive reviews of telecom bills including landlines, mobile, internet, and data services. Our experts identify billing errors, incorrect rates, and unnecessary charges. With 85% of telecom invoices containing mistakes, our audits ensure accurate billing and cost optimization.
Street Light Audit
Specialized audits for municipal street lighting systems identify overbilling and establish clean billing baselines. Our GIS-driven assessments support cost-benefit analyses for street light conversions. Municipalities recover historical overcharges and optimize future lighting expenditures.
Lost Funds Recovery
We recover mispaid or uncollected funds through detailed financial record analysis. Services include identifying duplicate payments, verifying contract compliance, and recovering unclaimed revenues. Our audits improve cash flow and prevent future financial leakage.
Renewable Energy Consulting
Our consultants help organizations achieve ESG goals through renewable energy programs. We analyze cost-saving opportunities in solar, wind, and energy efficiency initiatives. Clients benefit from reduced utility exposure while meeting sustainability targets.
People
Thomas T. Ranallo
President & Founder
Thomas T. Ranallo founded Troy & Banks in 1991 after identifying energy cost-saving opportunities in Entrepreneur Magazine. With over 33 years of experience, he leads our forensic auditing team in Buffalo, NY, driving the company's mission to help organizations recover over $1 billion in utility and telecom expenses.
Questions
How does your contingency-based audit work?
We only collect fees when we secure refunds or cost reductions for clients. If no savings are found, you pay nothing.
What types of expenses do you audit?
We specialize in utility bills (electric, gas, water), telecom services, street lighting, merchant fees, and municipal taxes.
How much can I save?
Clients typically recover 12-20% in telecom savings and significant refunds in utility audits, with over $1 billion recovered industry-wide.
Do you work with municipalities?
Yes, we've recovered millions for cities like Buffalo and Virginia Beach through street light and utility audits.
What's your audit process?
We conduct three-phase audits: organizational analysis, forensic billing review, and claims resolution with service providers.
