Business Details
Emergency
services
Your Trusted Home Health Care Provider in Washington, NC
Golden Way Home Care is a locally owned and operated home care provider dedicated to delivering compassionate, personalized services for elderly individuals seeking to maintain independence in their own homes. Our mission focuses on quality care through a team of thoroughly screened, extensively trained, and fully insured caregivers, including Nursing Assistants and In-Home Aides. We specialize in supporting clients recovering from illness or injury, managing chronic conditions, or requiring daily assistance with activities of daily living. Our services span Beaufort, Bertie, Craven, Dare, Hyde, Martin, Pamlico, Pitt, Tyrrell, and Washington counties in Eastern North Carolina. We prioritize compliance with payroll reporting, taxes, and insurance obligations while maintaining transparent communication with families.Our caregivers are matched to client preferences and trained to anticipate evolving needs, ensuring both practical support and emotional well-being. We accept Medicaid, Long Term Care Insurance, Private Pay, and VA benefits, offering flexible solutions for diverse financial situations. Our commitment to alleviating caregiver stress extends to 24/7 availability through Live-In Care options. As a small business with deep community ties, we emphasize personalized service over institutional approaches. Our leadership team, including President Scott Brooks and Director of Nursing Teresa Purser, brings decades of healthcare experience to oversight of clinical operations and staff development.
Services
Personal Care
Medication Management
Housekeeping
Meal Preparation
Transportation
Highlights and features
- We provide 24/7 personalized home care services seven days a week.
- Our caregivers are thoroughly screened, insured, and bonded professionals.
- We handle all payroll, tax, and insurance responsibilities for clients.
- Our staff receives extensive training from registered nurses for specialized care.
- We serve multiple counties across Eastern North Carolina with local expertise.
Associations and certifications
- State of North Carolina Department of Health and Human Services
- Medicaid
- Community Alternative Program (CAP-DA)
What people say
Loving & dependable care
Small local company with a big heart
Services
Personal Care
Our Personal Care services provide hands-on assistance with daily hygiene routines, mobility support, and medication reminders. Trained caregivers help with bathing, grooming, and dressing while maintaining client dignity. This service enables seniors to maintain personal independence while receiving necessary support.
Housekeeping
Light housekeeping services include laundry, bed-making, trash removal, and organizing living spaces. Caregivers maintain clean environments to reduce fall risks and support healthy living. This service helps clients preserve household order without physical strain.
Nutrition Services
We offer customized meal planning, grocery shopping, and preparation services that accommodate dietary restrictions. Caregivers monitor eating habits and assist with feeding when needed. This service ensures proper nutrition while respecting personal food preferences.
Transportation
Transportation services include escorted trips to medical appointments, social visits, and errands. Caregivers provide safe travel support for grocery shopping and prescription pickups. This service maintains clients' community connections and healthcare access.
Instrumental Tasks
We assist with organizing mail, managing appointments, and supervising home deliveries. Caregivers provide telephone support and help maintain household records. This service helps clients stay organized while reducing cognitive burdens.
People
Scott Brooks
President / CEO
Scott Brooks leads Golden Way Home Care with a focus on compassionate leadership and operational excellence. He oversees strategic direction while maintaining commitment to personalized care standards across Eastern North Carolina.
Sue C. Wilson
Agency Director
Sue C. Wilson manages day-to-day operations, ensuring regulatory compliance and service quality. Her leadership focuses on maintaining the company's founding mission while supporting staff development.
Teresa Purser
Director of Nursing
As BSN-credentialed Director of Nursing, Teresa Purser supervises clinical training and care plan implementation. She ensures caregivers meet professional standards while delivering specialized health support services.
William Frizzell
Chief Operating Officer
William Frizzell oversees operational logistics and service delivery coordination. His role focuses on maintaining efficient processes while preserving the company's personalized care approach.
Nancy Lee
Nurse Case Manager
Nancy Lee, a BSN-registered nurse, develops individualized care plans and conducts client assessments. She coordinates between medical professionals and caregivers to ensure comprehensive health support.
Questions
What geographic areas do you serve?
We provide home care services in Beaufort, Bertie, Craven, Dare, Hyde, Martin, Pamlico, Pitt, Tyrrell, and Washington counties across Eastern North Carolina.
What payment options are available?
We accept Medicaid, Long Term Care Insurance, Private Pay arrangements, and VA benefits to accommodate diverse financial situations.
Are services available after regular business hours?
Yes, our caregivers provide 24/7 support with Live-In Care options available seven days a week.
What qualifications do your caregivers have?
All caregivers undergo thorough screening, receive extensive training from registered nurses, and are fully insured and bonded professionals.
How do you match caregivers with clients?
We carefully match caregivers to client preferences considering personality, skills, and specific care requirements for personalized compatibility.
Reviews (4)
Ida Green
Jan 27, 2022
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I have been a part of the work family at Golden Way Home Care for a few years now and it has been such a joy for me to be able to aid and assist so many people. Golden Way Home Care is such a great and efficient place to work. I hope to be a part of the Golden Way Home Care family for many more years to come.
Jamie Radford
Jan 23, 2021
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Very manipulative and dishonest employer. Not enough staff to cover and provide quality care to patients and family. Would not recommend as a place to work or put the care of your family in their hands.
Mallory
Dec 13, 2020
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Goldenway works very hard to give their clients the best care possible. I'd recommend them to anyone who wishes to have the most professional, caring, sensitive, and respectful care for their loved one.
Erik D.
Jun 20, 2020
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Would definitely bring my loved ones into the care of these hands. Amazing staff work here they are very friendly and work very hard. We need more home care like Golden Way. Would highly recommend.
