Business Details
21 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Pensacola
Since 2005, Emerald Coast Appliance Repair has served the Gulf Coast community with comprehensive appliance repair solutions. Our team of factory-authorized technicians brings decades of combined experience to every service call, specializing in GE, KitchenAid, Whirlpool, LG, Samsung, and over 30 major brands. We maintain partnerships with leading manufacturers like Bosch and Thermador to ensure access to genuine parts and cutting-edge repair techniques. Our service area spans Pensacola, Navarre, Gulf Breeze, Milton, Pace, Perdido Key, and surrounding communities. We distinguish ourselves through 24/7 emergency response capabilities, same-day service options, and a unique '4 Techs for the Price of 1' guarantee that ensures comprehensive problem-solving.Our technicians hold industry certifications and complete ongoing training to stay current with evolving appliance technologies. Customer satisfaction is protected by a 90-day labor warranty and manufacturer-backed parts warranties. We maintain transparency through upfront pricing and detailed repair explanations, supported by a satisfaction guarantee that includes money-back options for complex repairs. Our locally owned operation combines personalized service with corporate-level expertise, evidenced by consistent positive feedback highlighting technician professionalism and repair effectiveness.
Services
Installation
Maintenance
Major Repairs
Parts Warranty
Labor Warranty
Details
- Year established: 2005
Highlights and features
- We offer 4 Techs for the Price of 1 Tech with comprehensive expertise
- Factory-authorized repair service for major appliance brands
- 24/7 emergency service with same-day repair options
- 90-day labor warranty and manufacturer-backed parts warranties
- Satisfaction guarantee with money-back options for complex repairs
Associations and certifications
- LG
- Frigidaire
- Electrolux
- Bosch
- Thermador
What people say
Quick turnaround
Professional technicians
Fair pricing
Satisfaction guarantee
24/7 availability
Services
Installation
Our factory-trained technicians provide professional appliance installation services for all major brands. We handle measuring, delivery coordination, and proper installation to ensure optimal performance. Our team follows manufacturer specifications while offering personalized guidance on maintenance and operation best practices.
Maintenance
Preventative maintenance services keep appliances operating efficiently. We offer vent cleaning, component inspections, and performance optimization for dryers, refrigerators, and washing systems. Regular maintenance extends appliance lifespan while reducing energy consumption and repair needs.
Major Repairs
24/7 repair service for critical appliance failures. Our technicians diagnose and fix complex issues with washers, dryers, refrigerators, and cooking appliances. We carry common replacement parts and coordinate urgent manufacturer orders to minimize downtime for essential household equipment.
Parts Warranty
All replacement parts carry manufacturer warranties ranging from 90 days to 1 year depending on brand. We provide documentation for warranty claims and coordinate direct manufacturer replacements when applicable. Our team explains specific warranty terms for each repaired component.
Labor Warranty
We back our repair workmanship with a 90-day labor warranty. This covers any issues arising from installation errors or defective workmanship. Warranty claims receive priority service, with technicians returning at no charge to complete necessary corrections within the coverage period.
Questions
What appliance brands do you repair?
We repair all major brands including GE, Samsung, Whirlpool, LG, Bosch, and Electrolux. Our factory authorizations ensure access to genuine parts and technical support.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency appliance repair with same-day service options for critical failures affecting daily operations.
What areas do you service?
We serve Pensacola, Gulf Breeze, Navarre, Milton, Pace, Perdido Key, and surrounding communities in Northwest Florida.
How long do repairs typically take?
Most repairs complete within 1-2 hours. Complex issues requiring special parts may need follow-up visits, but we prioritize urgent needs with same-day solutions when possible.
What warranties do you offer?
We provide a 90-day labor warranty and manufacturer-backed parts warranties ranging from 90 days to 1 year depending on component and brand.
Can I schedule appointments online?
Yes, use our website to book appointments at your convenience. We confirm scheduling details and provide technician arrival windows for better planning.
Reviews (5)
Denise McLeod
Dec 28, 2021
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Emerald Coast was very responsive when I called with a broken dishwasher. They had a great technician (Drew) come out the next time. He called ahead, was on time, and clearly knew what he was doing. He ordered the needed part right then. As soon as the part arrived, they called me to schedule the final repair the very next day. Drew returned (again calling ahead and on time) and had the dishwasher fixed in no time. I will always call Emerald Coast with any appliance repair needs.
Monica Jareman
Nov 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We have used this company for years. Today was another great service call and repair order. Our technician Todd was great! Professional, friendly and kept looking until he found the problem. He even asked for something to wipe up all our dirt and dust that had collected under the washer! Great company!
Service:Repair washer
We have used this company for years. Today was another great service call and repair order. Our technician Todd was great! Professional, friendly and kept looking until he found the problem. He even asked for something to wipe up all our dirt and dust that had collected under the washer! Great company!
Service:Repair washer
Hattie Leary
Oct 29, 2021
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This company is top notch! When you call, you actually speak to a very nice live human, but they sctually scheduled a repair person within a couple of business days. Since it was my dishwasher, it was fine. Todd, the repairman was bang on time and communicated arrival in advance.
Todd was professional and super personable to boot. We had to order parts and they came within a few days. ECAR communicates with us every step of the way. That's rare in these days where everything is automated. Love the personal attention ECAR provides. Won't use anyone else.
Todd was professional and super personable to boot. We had to order parts and they came within a few days. ECAR communicates with us every step of the way. That's rare in these days where everything is automated. Love the personal attention ECAR provides. Won't use anyone else.
Charley Scofield
Sep 24, 2021
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This is the 2nd time I have used Emerald Coast Appliance. The technicians are wonderful. Carter was prompt, courteous and efficient. However, I will not be using this company again. The owner, Don, is a rude, inconsiderate boor who has no customer service skills and apparently has no desire for repeat customers. As a customer service representative myself, I get aggravated with customers at times but I would never, in a million years, speak to a customer the way he spoke to me. Since I know he also responded to a neighbor of mine in the same manner, it's obvious this man-child has anger management
Diana Mancini
Sep 05, 2021
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Called on Emerald Coast as I searched for another Appliance repair service and am very pleased by their responsiveness and professionalism. Appointment scheduled, received call in advance of tech arriving on site. Drew was the tech-- very informative, professional and wanted to ensure he understood the problem to focus on the repair. Also explained that another part that ma have been needed was not as the issue was isolated to just the part ordered in advance.
Note- forms of payment are Cash, Check or CC but CC does incur a service fee. I should have asked if Venmo was accepted as I would have
Note- forms of payment are Cash, Check or CC but CC does incur a service fee. I should have asked if Venmo was accepted as I would have
