Business Details
25 Years
experience
Trusted Appliance Repair Services in Daphne, AL
Scotts Appliance Service is a family-owned and operated business founded by James Scott in 2001. Originally established in Louisa, VA, the company relocated to Daphne, AL in 2005 and has since expanded its service area to cover Mobile and Baldwin Counties, as well as Pensacola, FL. Our certified technicians bring over 50 years of combined experience in appliance repair, continuously updating their skills to address the latest technological advancements in the industry. We prioritize punctual, dependable service and treat every customer like family, ensuring courteous and trustworthy interactions from the first call to the final handshake.As a factory-authorized service provider for leading brands like Sub Zero, Thermador, and Electrolux, we guarantee repairs that meet the highest manufacturer standards. Our commitment to excellence extends to electronic billing, prompt scheduling, and personalized communication, blending the convenience of a local business with the reliability of a national chain.
Services
Refrigerator Repair
Washing Machine Repair
Oven / Range Repair
Dishwasher Repair
Dryer Repair
Microwave Repair
Ice Machine Repair
Details
- Year established: 2001
Highlights and features
- We are factory-authorized to repair leading brands like Sub Zero and Thermador.
- Our technicians have over 50 years of combined experience in appliance repair.
- We guarantee punctual service and electronic billing for customer convenience.
- We specialize in diagnosing complex issues with modern, high-efficiency appliances.
- Our team treats every customer like family with honest, transparent communication.
What people say
Friendly and fast
Honest and helpful
Miracle worker
Prompt and professional
Understanding and flexible
Services
Refrigerator Repair
Our certified technicians repair refrigerators to maintain optimal temperatures and prevent food spoilage. We address issues like compressor failures, ice maker malfunctions, and cooling system leaks. Our factory-trained expertise ensures repairs meet manufacturer standards for brands like Sub Zero and Electrolux.
Washing Machine Repair
We diagnose and fix washing machine problems including drainage issues, motor failures, and error codes. Our technicians handle high-efficiency models and remove foreign objects from drain pumps. Regular maintenance prevents costly breakdowns and extends appliance lifespan.
Oven / Range Repair
Our team restores oven and range functionality by repairing heating elements, control panels, and gas connections. We calibrate temperatures and address convection failures. Factory-authorized parts ensure safe, efficient operation for brands like Thermador and Jenn-Air.
Dishwasher Repair
We resolve dishwasher issues like poor cleaning performance, drainage failures, and electronic malfunctions. Technicians address rinse aid problems and error codes. Proper maintenance prevents water damage and ensures spotless results for daily use.
Dryer Repair
Our technicians fix heating failures, unusual noises, and vent blockages in dryers. We perform vent line cleanings up to 25 feet to reduce fire risks. Regular maintenance improves efficiency and prolongs appliance longevity for residential units.
People
James Scott
Founder
James Scott founded the company in 2001, relocating from Virginia to Alabama to grow the business into a regional service provider with factory authorizations.
Zach
Technician
Zach specializes in troubleshooting complex appliance issues, saving customers money through precise diagnostics and efficient repairs for high-end models.
Ellen
Owner
Ellen manages operations with a focus on customer satisfaction, ensuring timely appointments and transparent communication while maintaining family-oriented business values.
Mike
Technician
Mike delivers prompt oven repairs and demonstrates exceptional honesty, arriving early and resolving issues with factory-standard parts and techniques.
Questions
What areas do you service?
We service Mobile and Baldwin Counties in Alabama, including Pensacola, FL, with factory-authorized appliance repairs for residential customers.
How do I schedule an appointment?
Call us at 251-621-8063 during business hours or use our website's contact form to request service and receive electronic estimates.
Are your technicians certified?
Yes, our technicians have over 50 years of combined experience and are factory-trained for brands like Thermador and Electrolux.
Do you repair commercial appliances?
We specialize in residential kitchen and laundry appliances but can assess commercial units on a case-by-case basis.
What payment methods do you accept?
We accept major credit cards and provide electronic billing for transparent, no-surprise pricing on all repair services.
Can you service extended warranties?
Yes, we support extended warranty contracts from providers like Assurant, Lowes, and Whirlpool for covered appliance repairs.
Reviews (6)
Tracy Vaillancourt
Oct 13, 2021
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Great local family owned business. Friendly and knowledgeable with my oven and what parts needed to fix it. They saved me from having to buy a new oven. Thank You!
Jennifer Gregory
Sep 27, 2021
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Excellent service! Reginald was courteous and respectful. He worked hard to try to fix our Samsung ice maker in a refrigerator that is 18 months old. Because it is a Samsung, it could not be repaired. My advice - if you have appliance issues call Scott's Appliance Center. If you need a new refrigerator DO NOT buy a Samsung!
Tessie Johnson
Aug 28, 2021
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Person came and obviously did not know anything about Samsung refrigerator even though they were listed as repair for Samsung. He was on the phone while here asking questions to someone. He said it could be one of several things. They said they would come back the next day. Never showed up. The next day we received a zero dollar invoice. We called to ask if they were coming back?? She said she did not understand. She needed to get authorization to order parts and collect the $90 minimum fee. We said we received a zero dollar invoice and had no idea how much parts would cost. The response was an
Alabama Onetwo
Dec 07, 2020
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Technician showed up to check the Ice maker on 09/03/2020. He stated that the temperature was too high to make ice at 17 degrees. So, he turned down the temp & said that I'd probably need a new ice maker. I asked him if he would be ordering a new ice maker and he said yes. After waiting a couple or weeks, the ice maker never started making ice so I called them to see if they ordered the ice maker (since I never heard anything) Woman on the phone stated that it was ordered but it hadn't shipped yet. Well, that was over 2 months ago & I still haven't heard a word. Thankfully the ice maker started
Brett Gambino
May 30, 2020
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Quick response-next day. Refrigerator wasn't cooling effectively. The day before Mike (the technician) arrived, we reset the power to the fridge. This may have corrected the problem. But, Mike performed a thorough exam. He explained that although the fridge was showing a little bit of it's age, it was now functioning properly. He elaborated that there could be many possible causes for the non cooling issue. But, whatever the case, it is working properly now.
Obviously, not being a refrigeration expert myself, he could've told me anything. I appreciate his honesty and integrity. He also reminded
Obviously, not being a refrigeration expert myself, he could've told me anything. I appreciate his honesty and integrity. He also reminded
Sarah Hale
May 09, 2020
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Micheal was awesome! He took care of everything and was very helpful! He answered all of my questions and made sure everything went well! Best customer service I have ever had! I fully recommend this company and Micheal!!
