Business Details
22 Years
experience
Trusted IT Support and Cybersecurity Services
Founded in 2004, Endsight has established itself as a leader in managed IT services and cybersecurity solutions. As a founder-led company with approximately 150 dedicated employees, we specialize in delivering lightning-fast, worry-free IT support to small and medium-sized organizations. Our proactive approach, including annual audits and a 5-minute help desk response time, reduces support requests by 60%, allowing clients to focus on their core missions. Guided by core values of respect, servant leadership, value creation, and progress, we serve over 400 clients across industries like legal, wineries, and architecture.Our technical depth, self-healing automation, and comprehensive onboarding processes ensure lasting relationships and tailored solutions. With offices in Napa, San Diego, and Honolulu, we combine localized expertise with national reach to help businesses thrive through optimized technology infrastructure.
Services
IT Support
Cyber Security
Managed Backup
Microsoft 365
Cloud Migrations
Network Design
Security Training
Data Protection
Hardware Procurement
AI Integration
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in managed IT services.
- Our team provides 5-minute help desk response times.
- We guarantee a 60% reduction in support requests.
- Our cybersecurity services include real-time threat monitoring.
- We implement annual IT strategy planning with clients.
What people say
Excellent service
Quick resolution
Knowledgeable team
Proactive maintenance
Strategic guidance
Services
IT Support Services
Endsight's managed IT support services combine proactive maintenance with rapid response capabilities. Our dedicated teams provide 5-minute help desk access, automated network management, and annual strategy planning. Clients benefit from reduced downtime through self-healing automation and root cause analysis. This comprehensive approach ensures technology aligns with business objectives while maintaining 24/7 system monitoring.
Cyber Security Services
Our multi-layered cybersecurity approach includes real-time threat monitoring, security training, and incident response. Services feature simulated phishing tests, vulnerability assessments, and 24/7 network protection. The security team employs advanced threat intelligence and automated response protocols to prevent breaches while providing regular compliance audits and policy development support for regulatory adherence.
Managed Backup
Endsight's backup solutions combine local and cloud storage with automated recovery processes. The system includes real-time server backups, disaster recovery planning, and daily monitoring. Redundant storage architecture ensures business continuity during hardware failures or catastrophic events. Encryption and compliance monitoring protect sensitive data while maintaining accessibility for authorized users.
Microsoft 365
Our Microsoft 365 implementation includes seamless migration, ongoing management, and security optimization. Services cover email protection, collaboration tools integration, and compliance monitoring. Dedicated support ensures smooth operation of productivity applications while maintaining enterprise-grade security controls and regular system updates for optimal performance.
IT Strategy Planning
Annual IT strategy sessions align technology investments with business goals. Our experts provide infrastructure assessments, budget planning, and technology roadmap development. Regular check-ins ensure continuous alignment with evolving business needs while implementing best practices for system upgrades and digital transformation initiatives.
People
Stephen Hicks
Security Practice Manager
Stephen Hicks brings extensive cybersecurity expertise to Endsight with CISSP and CISM certifications. He leads quarterly Security Office Hours sessions and develops comprehensive protection strategies. With a background in technology management and an MBA from Saint Mary's College, Stephen combines technical depth with strategic business insights.
Questions
What IT services does Endsight offer?
We provide managed IT support, cybersecurity solutions, Microsoft 365 implementation, cloud migrations, network design, and strategic IT planning for small to mid-sized businesses.
How quickly does Endsight respond to IT issues?
Our help desk connects clients with support specialists in 5 minutes or less, with average issue resolution completed within 60 minutes.
Do you serve businesses outside California?
While we have offices in Napa and San Diego, we support organizations nationwide with remote IT management and virtual consultations.
How does Endsight handle cybersecurity threats?
Our security team uses real-time monitoring, threat intelligence, and automated response protocols. Services include employee training, vulnerability assessments, and 24/7 network protection.
What industries do you specialize in?
We serve law firms, wineries, construction companies, professional services, and small businesses across various sectors with tailored technology solutions.
Can you help with IT transitions from another provider?
Yes, our structured onboarding process ensures smooth transitions with minimal disruption, including comprehensive data migration and system integration support.
Reviews (7)
Justin S.
Sep 05, 2018
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After I had a difficult time getting after-hours help logging into my account, Samuel contacted me to figure out exactly what went wrong in my initial exchange with the technician. It seems clear to me that Endsight is concerned with providing their clients with clear, easy-to-follow instructions, as well as top-notch service. I would recommend Endsight to people who are looking for comprehensive and reasonable tech support.
Carolyn D.
May 21, 2018
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The EndSight team is always prompt, courteous and patient. They always get to the root of the problem. I never feel rushed or foolish and always have confidence that the problem will be solved.
Kathy T.
Aug 07, 2014
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I really enjoyed working with Anthony. He was able to quickly understand the problem I was having with my Outlook To-Do bar and very efficiently went to work to remedy the situation. Anthony went above and beyond in that he did those little 'extra' things that don't need to be done but make the application much easier to use.
Noelle G.
Jul 08, 2014
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Alexi offered exceptional customer support. I appreciated the troubleshooting he provided and was impressed by his thoroughness in looking into a matter in further detail. Definitely recommend, A+ !
Kim B.
Jul 08, 2014
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Endsight is a great company to work with. They know their stuff and are always able to get me an answer. The only reason I didn't give them 5 stars is sometimes I get the new person and it takes a bit longer to get me an answer. But they always do. I'd highly recommend them!
Carolynn A.
Sep 13, 2013
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We like the people of Endsight. The daily problem-solving technicians are wonderful. The only reason we write a less than glowing review is from our experience of "moving to the cloud." It took longer, cost more, and was more difficult by a factor of, what, ten? twenty? Much of our historical files, contract templates, and paper trails has vanished. The titles exist but the files turn out to be empty. We're now having to write all new documents at every turn. You can't reuse a document using the "save as" technique if the document has disappeared. We are so disappointed
Starchy G.
Aug 14, 2013
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The pushy salesdude who cold called couldn't give me any useful details about their service, but lied and told me our Executive Director had referred him to me, using her name. Not a good sign.
