Spearhead helped us negotiate our final contact center contract with a carrier and they were able to get us more discounts including 30% more where it mattered. Spearhead's guidance during the RFP process, vendor selection and roll out of our largest office locations was invaluable. This was a complex process with a lot of moving parts and very little margins for downtime.
We now have twice as much offices connecting to our data centers more reliably, securely and faster than ever before. Spearhead did a great job suggesting vendors as well as assisting in the cost, contractual and technical reviews. During implementation they were actively engaged in the process and willing to assist resolving challenges wherever necessary.
We now have twice as much offices connecting to our data centers more reliably, securely and faster than ever before. Spearhead did a great job suggesting vendors as well as assisting in the cost, contractual and technical reviews. During implementation they were actively engaged in the process and willing to assist resolving challenges wherever necessary.
Services
Company
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Spearhead helps you make the shift from IT delivery to IT innovation so you can focus on what matters, like achieving your goals, meeting your KPI's and growing your business. As a master agent and telecom consulting firm, Spearhead supports enterprise customers looking to benefit from cutting-edge telecommunications and IT infrastructure services, like SD-WAN, Managed Cloud and Office 365.
Services
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How would you like to procure and administer IT providers like an industry pro who routinely executes and manages contracts for hundreds of organizations worldwide? Now you can. We identify the best providers suited to your particular needs, request proposals, and negotiate terms - resulting in the best and most defensible contracting decision.
Managed Cloud
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Before you invest in a cloud-based solution, Spearhead makes sure it meets critical business and technical criteria. We also make sure that the solution is implemented according to the best industry practices. The decision to move all or some of your IT infrastructure to the cloud is one of the most important business decisions you will make.
Contact Center
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Customer service matters. That's why we ensure your contact center drives revenues while it allows your business to operate more efficiently. How you conduct yourself as a company has a lot to do with how you plan and procure the technology on which your contact center relies. Unified Communication: How to effectively manage inbound and outbound calls, emails, social networking, web, chat and other types of contact.
Network
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Spearhead helps you identify, procure, and deploy network services that meet your needs for bandwidth, quality of service, types of service, flexibility, scalability, and cost. It's not just the speed of the network that counts. It's also the speed at which you can make the right network decisions for your business (while avoiding the wrong ones).
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