Business Details
20 Years
experience
Emergency
services
Expert Computer Repair Services in Chicopee, MA
PC Steven has been serving Chicopee, MA since 2006, providing expert computer and laptop repair services with a focus on accuracy, affordability, and customer satisfaction. Our technician brings decades of professional experience, having completed formal training in 1999 and accumulated extensive hands-on expertise in diagnosing and resolving complex computer issues. We specialize in virus removal, data recovery, hardware upgrades, and operating system installations, offering transparent pricing with no upfront payments required.Our commitment to quality is demonstrated through a 90-day workmanship warranty, free diagnostics, and guaranteed data protection measures. We operate 7 days a week, including holidays, with flexible service options including house calls, pickup/drop-off, and emergency repairs. Our unique approach combines technical proficiency with personalized guidance, helping clients understand their computer issues while delivering permanent solutions that prevent future problems.
Services
Virus Removal
Data Recovery
Hardware Upgrades
OS Installation
Laptop Repair
SSD Installation
Driver Troubleshooting
Computer Diagnostics
Details
- Year established: 2006
Highlights and features
- 20+ years of professional computer repair experience since 1999
- Free diagnostics with no obligation to proceed with repairs
- 90-day workmanship warranty on all repair services
- No upfront payments required - pay only after successful repair
- Guaranteed data protection and recovery options available
Services
Computer Repair
Our computer repair service addresses hardware and software issues with precision diagnostics and efficient solutions. We handle virus removal, component replacements, and system optimizations for both desktops and laptops. With over 20 years of experience, we guarantee accurate problem identification and resolution within 24 hours for most repairs.
Data Recovery
Specializing in data recovery from damaged hard drives and failed systems, we use advanced techniques to retrieve lost files, documents, and media. Our process includes both physical drive recovery and software-based solutions, with no charge if data cannot be successfully recovered.
Hardware Upgrades
We provide hardware upgrades including SSD installations, RAM expansion, and power supply replacements to enhance computer performance. Our technicians ensure component compatibility and proper installation, with same-day service available for most upgrade projects.
Virus Removal
Our virus and malware removal service eliminates security threats while preserving system integrity. We include free anti-virus software installation and provide guidance on preventing future infections through safe computing practices.
Laptop Repair
Specializing in laptop repairs, we handle screen replacements, power jack fixes, and motherboard repairs. With expertise in major brands like Dell Alienware, we offer competitive pricing and quick turnaround times for both hardware and software issues.
People
Steven Schaeneman
Owner
Steven Schaeneman has been repairing computers in Western Massachusetts since 2006. With formal training from Springfield's Urban League computer program in 1999, he brings over 20 years of technical expertise to PC Steven. His hands-on approach combines professional experience with personalized service.
Questions
What computer repair services do you offer?
We offer virus removal, data recovery, hardware upgrades, OS installations, laptop repairs, and SSD installations with same-day service available.
Do you provide free diagnostics?
Yes, we offer free diagnostics with no obligation to proceed with repairs. You only pay if we successfully fix your computer.
What are your service hours?
We operate 7 days a week from 7am to 7pm including holidays for your convenience.
Do you offer data recovery services?
Yes, we specialize in data recovery from damaged drives with no charge if data cannot be recovered.
What payment methods do you accept?
We accept cash payments for our services. Payment is only required after successful completion of repairs.
Do you offer warranties on repairs?
Yes, we provide a 90-day workmanship warranty on all repair services with manufacturer warranties on replacement parts.
Reviews (5)
Lisa Conway
Jul 17, 2021
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Positive:Professionalism
The person working here had my laptop fixed within 3 hours. It would not turn on at all it was dead. I had all my friends try to fix it and they are good with computers a few even work in IT. He charged me $50, he said something had to be reset on the board? I was so happy and relived, I will never go anywhere else.
The person working here had my laptop fixed within 3 hours. It would not turn on at all it was dead. I had all my friends try to fix it and they are good with computers a few even work in IT. He charged me $50, he said something had to be reset on the board? I was so happy and relived, I will never go anywhere else.
John Leclair
Jan 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I just got my granddaughters laptop computer from pc Steve computer repair I gave it to him two days before Xmas for a charging system he had fixed it in less time than every computer place I called and his price was a hell of lot better than everyone I called I have another computer I will be bringing to him.
I just got my granddaughters laptop computer from pc Steve computer repair I gave it to him two days before Xmas for a charging system he had fixed it in less time than every computer place I called and his price was a hell of lot better than everyone I called I have another computer I will be bringing to him.
Derek Gonzalez
Dec 27, 2020
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I had an issue with my Pc and without even coming in to see him he was able to fix my problem, he was extremely nice and professional if I ever need my Pc looked at Ill definitely know to go to him
J. A. Rocco
Dec 04, 2020
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My experience with PC Steven was great. I was referred by a friend who also had a good experience with Steven. I had multiple issues needing professional attention on my laptop. My friend gave me Stevens name on Monday. I called Monday night. Steven was very attentive on the phone, and brief, proving his knowledge and skill right off the bat. I dropped my computer off to get repaired on Tuesday afternoon and I was called by Steven to pick up my repaired laptop early Wednesday morning. The entire process was expedient, pleasant and complete. Steven even went above and beyond what I had asked
Avery On The Beat
Sep 21, 2020
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Positive:Professionalism,Quality,Responsiveness
after ordering the parts Steven Built my PC In 2 Hours, Runs Great Very responsive and professional
after ordering the parts Steven Built my PC In 2 Hours, Runs Great Very responsive and professional
