Business Details
44 Years
experience
Your Trusted Financial Partner in New York
Established in 1982, NYU FCU operates as a not-for-profit financial cooperative dedicated to serving the NYU community. Our mission focuses on providing high-quality financial products and services at competitive rates while prioritizing exceptional customer service. Under CEO Mira Ness's leadership since 2006, we've expanded from basic deposit accounts and personal loans to a comprehensive range of financial solutions. Governed by a member-elected Board of Directors, we maintain a commitment to affordability and financial inclusion. As a certified Community Development Financial Institution (CDFI), Minority Depository Institution (MDI), and holder of a Low-Income Designation (LID), we bridge gaps in financial access.Our $70 million asset base serves over 10,000 members through two New York branches. We operate under the fundamental principle that collective resource pooling benefits all members. Our history includes the 2021 merger with Winthrop University Employees Federal Credit Union following NYU's acquisition of Winthrop University Hospital. We offer digital banking solutions including mobile check deposit, Zelle transfers, and secure messaging. Our team combines financial expertise with deep institutional knowledge to support members' financial goals.
Services
Savings Accounts
Auto Loans
Personal Loans
Checking Accounts
Credit Cards
Mortgage Loans
Student Loans
IRA Accounts
Share Certificates
Club Accounts
Details
- Year established: 1982
Highlights and features
- We exclusively serve NYU community members with tailored financial solutions
- Our not-for-profit structure provides competitive rates and member benefits
- We maintain a 40+ year history of financial education and community support
- Our team combines banking expertise with deep NYU institutional knowledge
- We offer specialized programs for underserved financial needs
Associations and certifications
- CDFI
- MDI
- LID
Services
Savings Accounts
Our savings accounts provide secure money management solutions with competitive interest rates. Designed for everyday savers and long-term planners, these accounts offer easy access to funds while helping members build financial stability. As a member-owned institution, we pass our profits back to account holders through enhanced savings benefits.
Auto Loans
We offer competitive auto loan rates for new and used vehicle purchases. Our financing solutions include flexible terms and personalized guidance to help members find the right vehicle financing option. As a certified Community Development Financial Institution, we prioritize accessible auto financing for all credit profiles.
Personal Loans
Our personal loans provide flexible financing for life's important expenses. Whether consolidating debt, funding home improvements, or covering unexpected costs, we offer fixed-rate options with reasonable terms. Members benefit from our not-for-profit structure through competitive rates and personalized service.
Checking Accounts
Designed for everyday financial needs, our checking accounts offer no monthly maintenance fees and unlimited check writing privileges. Features include free bill pay, mobile banking, and integration with Zelle for instant transfers. We focus on providing accessible, low-cost transaction solutions.
Credit Cards
Our credit cards combine competitive rates with member-focused benefits. Options include rewards programs and credit-building tools tailored to different financial needs. We emphasize responsible lending practices and financial education to help members maximize credit benefits.
People
Mira Ness
CEO
Mira Ness has led NYU FCU's transformation since 2006, expanding services from basic accounts to comprehensive financial solutions. With over 15 years in credit union leadership, she focuses on financial inclusion and community development banking.
Richard Vogel
Chair of the Board
Richard Vogel serves as Board Chair with extensive NYU academic leadership experience. His financial oversight ensures strategic governance aligned with member needs while maintaining regulatory compliance and fiscal responsibility.
Eugenia Mejia
Vice Chair of the Board
Eugenia Mejia brings higher education administration expertise as NYU College of Dentistry's Assistant Dean. Her enrollment management background informs policies that support student and staff financial wellness initiatives.
Waveney Joseph
Board Member
Waveney Joseph contributes healthcare finance expertise as NYU Langone's Vice President of Finance. Her board perspective ensures financial strategies address diverse member needs across academic and medical sectors.
Julia Ostrovskiy
Chief Member Experience Officer
Julia Ostrovskiy leads member service initiatives with a focus on digital transformation. Her team develops innovative solutions like mobile banking features and personalized financial guidance to enhance member satisfaction.
Questions
Who can join NYU FCU?
NYU FCU serves NYU faculty, staff, students, alumni, retirees, and their family members. Eligibility extends to individuals sharing 50% of household expenses with members.
What digital banking options do you offer?
We provide mobile check deposit, Zelle transfers, bill pay, card management, and secure messaging through our mobile app and online banking platform.
How do I report a lost card?
Contact our 24/7 Card Center at 833-933-1681 immediately to report lost or stolen cards and request replacements.
Do you offer financial education resources?
Yes, we provide webinars, calculators, and personalized guidance to help members improve financial literacy and achieve their goals.
What loan types are available?
We offer auto loans, personal loans, mortgages, student loans, and credit cards with competitive rates tailored to member needs.
Are my deposits insured?
Yes, all deposits are federally insured up to $250,000 by the NCUA, providing secure financial protection for members.
Reviews (3)
Jahiem
Jan 08, 2021
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So I saw so many bad reviews regarding this bank and still decided to join due to the fact that my parents is with them. This credit you has to be one of the most unprofessional unorganized bank I have ever encountered. The phone system has not been working for some time now, I believe the staff has called ID hand chose to not answer the phone for certain people. The acting supervisor number which is the only way to get her, does not work. I have my direct deposit from my job going there and has been trying to get bill pay for weeks now. Not one person in the bank is able to help. The worst part
Danielle Dibari
Nov 15, 2020
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If I could give -1 I would. They are horrible. They always tell you they will call you back and they never do until you follow back up with them. To order any type of card whether it be a debit card or a credit card replacement FORGET ABOUT IT it will take weeks upon weeks to come in the mail being that they do not make debit cards on site. This is by far the worst credit union I have EVER USED. At the counter they do everything answer phones, help customers OPEN UP NEW BANK ACCOUNTS which is time consuming, then you have an entire line practically out the door ! It is a very very unorganized credit
Kathy Debonis
Nov 03, 2019
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Left voice messages numerous times regarding a payment to my husbands OD account they paid the check but never credited his account
as it is a small branch with not much traffic you would think there customer service would be exemplary but not so
as it is a small branch with not much traffic you would think there customer service would be exemplary but not so
