With 25 years plus of experience and located conveniently in Upper Marlboro, MD, we are here to provide remote immediate assistance to your computer needs and problems, as well as, on-site support for those bigger tasks and repairs that cannot handled remotely. V-TecProStop was very responsive to our needs, provided a clear and detailed statement of work, and did the work we asked for on schedule and on budget.
Furthermore, they took the time to instruct the junior staff as to some technical aspects of installing CAT 6 cabling. I will definitely call on them again whenever we have network cabling needs.
Furthermore, they took the time to instruct the junior staff as to some technical aspects of installing CAT 6 cabling. I will definitely call on them again whenever we have network cabling needs.
Services
Computer Service
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Whether it's your brand new PC/laptop or Mac or you're looking to breathe new life into your existing machine, we can help you with your installation and upgrade needs. We can also diagnose an ailing machine in order to restore it to health or assist with replacement if that is the option. Computer installation includes the setup of any computer (PC or Mac, phone, tablet, laptop, or desktop).
Disaster Mitigation
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We can help you with that by providing everything from data backup and restoration, virus and malware removal. A Virus is a specific type of malware by itself. It acts much like a parasite, spread from computer to computer through shared software as it is a piece of code that infects the other software on the host system.
Networking
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Home or Office, big or small, we can provide you with support for everything from network installation to Cat5/Cat6 cabling to switches to servers. We can also provide support for network administration, cloud services, routers, access points, BYOD, and more! We can setup both new and existing networks.
Support Types
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Day or night, onsite or off, while providing direct support accounts for most of our interaction with our clients, we also provide remote service and administration when and where needed. While we enjoy working onsite directly with our customers we know that emergency situations will arise so we can remote in an address many issues even if when we aren't onsite.
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