Business Details
45 Years
experience
Emergency
services
Expert Computer Repair & Data Recovery in Washington DC
Since 1981, Computer Accessory Store has been a trusted provider of computer repair, data recovery, and IT support services in Washington, DC. Our experienced technicians deliver fast, reliable solutions for laptops, desktops, and enterprise systems, often completing repairs same-day or next-day. We specialize in working with all major brands, including Apple, Dell, HP, and Samsung, ensuring compatibility and expertise across diverse hardware platforms. Our data recovery services prioritize local processing, eliminating the risks associated with sending sensitive drives off-site while maintaining a high success rate. Every service includes a 90-day warranty, reflecting our commitment to quality and customer satisfaction.Located just steps from the White House, our secure executive office serves thousands of local businesses and tens of thousands of individual clients annually. We maintain transparency throughout the repair process, regularly updating clients on progress and providing post-service follow-ups. Our dedication to secure green recycling and responsible IT equipment disposal further demonstrates our comprehensive approach to technology management. With over four decades of experience, we combine technical proficiency with personalized service to address both immediate and long-term client needs.
Services
Data Recovery
Computer Repair
Secure Recycling
Data Backup
Spyware Removal
System Upgrades
Tune-Ups
Component Installation
Details
- Year established: 1981
Highlights and features
- We offer same-day or next-day repair services for all computer brands.
- Our technicians have over 40 years of combined experience in IT services.
- We guarantee 90-day warranties on all repair work performed.
- Data recovery stays local to protect sensitive client information.
- Secure green recycling included for corporate clients' IT equipment.
What people say
Same-day repairs
Expert technicians
90-day warranty
Local data recovery
Secure processes
Services
Data Recovery
Our expert data recovery specialists retrieve lost information from all storage devices locally in Washington DC. Using advanced tools, we recover files from damaged drives, smartphones, and flash media without outsourcing. Clients avoid risks of shipping sensitive data while benefiting from fast turnaround times and high success rates. This service prioritizes data security within our premises.
Computer Repair
We repair laptops and desktops for hardware failures, including motherboard issues and power jack replacements. Technicians service all major brands with flat-rate pricing and 90-day warranties. Services range from component-level repairs to full system diagnostics, ensuring cost-effective solutions for individuals and businesses requiring reliable computing performance.
Secure Recycling
Corporate clients receive secure recycling for servers, workstations, and storage devices. We implement environmentally responsible disposal methods while maintaining data security through certified destruction processes. This service supports businesses in Washington DC with compliance for electronic waste regulations and sustainable technology management practices.
Spyware Removal
Our technicians eliminate malicious software infections affecting system performance and security. This service includes comprehensive scans, threat removal, and prevention recommendations to protect computers against future attacks. Clients benefit from restored system functionality and enhanced digital safety protocols for personal or business use environments.
System Upgrades
We enhance computer performance through targeted hardware and software upgrades. Services include memory expansion, drive replacements, and component installations to extend device lifespans. These upgrades improve processing speeds and storage capacity for both individual users and enterprise systems requiring optimized computing resources in Washington DC.
Questions
What computer brands do you repair?
We service all major brands including Apple, Dell, HP, Samsung, and Sony for both Macs and PCs with flat-rate pricing.
How much does data recovery cost?
Data recovery starts at $300 for local services in Washington DC, with pricing depending on drive condition and recovery complexity.
Do you offer emergency repair services?
Yes, we provide emergency support on a case-by-case basis with 24-hour availability for critical computer failures.
How quickly can you complete repairs?
Most repairs finish same-day or next-day. Complex cases requiring specialized parts may take longer, with status updates provided throughout.
Is my data secure during recovery?
Yes, all data remains on-premises during recovery. We never outsource drives, ensuring confidentiality and security for sensitive information.
What warranty do you provide?
We guarantee all repair work with a minimum 90-day warranty covering parts and labor performed by our technicians.
Reviews (6)
Lauren S.
Oct 24, 2013
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I think this business might be closed. The address on yelp and their website is incorrect and the doorman next door said that they've been out of the location for over a year. The new address they posted on the door is not valid. They never answer their phone, return calls, or reply to queries on the website. They might do good work but if they can't be bothered to update their website a year after they moved, or answer phone calls, I don't think I want them touching my computer anyway.
David E.
Aug 22, 2012
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I'm afraid my experience is the same as a few others here - absolutely miserable. You 'want' to like these guys, especially Stanley the owner. Unfortuntely - the place is in the process of moving to a new location, and Stanley has somehow disappeared to do other things. That leaves a guy named Jon minding the front, who has no business being in the front of the store dealing with customers. He seems nice enough, but will never give you a clear answer of when your computer, hard drive etc will be ready. I brought a hard-drive in .. In APRIL for data recovery. It's now
Daniel B.
Aug 13, 2012
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Terrible experience. I went in for a data recovery and the process took THREE MONTHS -- and even then, I didn't end up with my data back. I called many times throughout and was never given a very clear answer as to the status because the person who was performing the actual work was either not in or on vacation. They are friendly enough, but my experience was miserable. When I finally did get a status update, they said "it's toast" and offered to repair. First, no one wants to hear "it's toast" when you're talking about losing family pictures, important
I. L.
Nov 18, 2011
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Staff was very friendly and helpful throughout the process of my data recovery request. I was initially skeptical from having read a few other reviews but I concluded the negative reviews seemed to be infrequent and likely mostly exaggerated from the language and style of each write-up. I decided to give them a shot - talked with Stanley (owner) who walked me through the various potential outcomes for my recovery situation. In the end, I left with a full recovery that was completed in a reasonable amount of time (given circumstances of my recovery situation), at a reasonable cost, by a local
Jeffrey S.
Oct 04, 2011
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If there was a way to give this place negative stars, I would. The service here is so amazingly bad. I needed my computer fixed. They initially told me five days. It took three weeks. When I got it back, the thing wasn't even finished. The technician, Antonio, is so beyond arrogant and angry that it's offensive; how someone like this keeps a job is beyond me. They took me into the back, where there was a sign saying "Antonio, wear gloves!". And what was he doing? Working on people's hard drives without gloves. The service is miserable. It's putrid. They try to
PoLin S.
Jul 13, 2011
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I walked in yesterday to see if they had tiny laptop screws for my wobbly laptop screen. The owner was friendly and handed me a box of screws and said I could choose whichever ones I needed, for free! I haven't taken in a laptop for them to look at, but I'm sure they'll be able to deliver.
