Business Details
50 Years
experience
Emergency
services
Premier Commercial Truck Dealer in New Castle, DE
Established in 1976, Bayshore Truck Center has grown into the Northeast Region's premier destination for commercial trucks, parts, and service. With nearly 200 dedicated employees across 30 acres of facilities in two states, we've built our reputation on a simple principle: 'Putting People First.' Our extensive inventory includes new and pre-owned vehicles from leading brands like Western Star, Freightliner, and Ford. As an Elite Support certified facility, we offer comprehensive parts and service support, ensuring rapid diagnosis and expert repairs. Family-owned and operated, we combine decades of industry experience with a commitment to transparency and customer satisfaction.Our state-of-the-art facilities in New Castle, DE, feature modern service bays, a spacious parts warehouse, and comfortable customer amenities. We specialize in fleet management solutions, commercial financing, and custom upfitting services to meet diverse vocational needs. Recognized as one of the highest-volume new truck centers in the USA, we maintain an extensive inventory year-round to serve businesses of all sizes. Our vision extends beyond vehicle saleswe strive to be the premier truck dealership group in North America by delivering exceptional service, competitive pricing, and professional staff development.
Services
Truck Sales
Service Repair
Parts Department
Fleet Management
Financing
DPF Cleaning
Mobile Service
Upfitting
Leasing
Warranty Repair
Details
- Year established: 1976
Highlights and features
- Family-owned since 1976 with 45+ years of commercial truck expertise
- Over 5,000 trucks sold annually from the largest Delaware Valley inventory
- Elite Support certified facility with 2-hour express assessment
- Factory-trained technicians for all major truck brands and diesel engines
- 24/7 emergency service support with mobile repair solutions
Associations and certifications
- Elite Support
What people say
Top notch service
Professional and punctual
Smooth transaction
24/7 emergency support
Competitive pricing
Services
Truck Sales
Bayshore Truck Center offers the largest commercial truck inventory in the Delaware Valley, featuring new Western Star models, Freightliner vehicles, and Ford trucks. Our selection includes dump trucks, box trucks, day cabs, and specialized vocational vehicles. With over 5,000 trucks sold annually, we provide expert guidance to help businesses find the perfect match for their operational needs while maintaining competitive pricing and flexible financing options.
Service Repair
Our Elite Support certified service center provides comprehensive repair and maintenance solutions for all commercial truck makes and models. Factory-trained technicians utilize state-of-the-art diagnostic equipment to deliver rapid 2-hour assessments and 24/7 emergency support. Services include DPF cleaning, engine diagnostics, brake maintenance, and mobile repair solutions to minimize fleet downtime while ensuring compliance with manufacturer warranties.
Parts Department
We maintain an extensive inventory of genuine OEM parts for Western Star, Freightliner, Ford, and other commercial vehicle brands. Our parts specialists offer same-day availability, expert consultation, and nationwide shipping to keep fleets operational. The department supports both retail customers and commercial accounts with specialized components for heavy-duty truck maintenance and repair needs.
Fleet Management
Bayshore provides tailored fleet management programs for businesses of all sizes, including bulk purchasing discounts and customized maintenance plans. Our dedicated sales team offers priority service, nationwide delivery options, and expert recommendations to optimize fleet efficiency. We support government municipalities, public works departments, and private enterprises with comprehensive vehicle lifecycle management.
Financing
Our finance team structures customized commercial truck financing solutions with competitive rates and flexible terms. We partner with multiple lenders to offer operating leases, finance leases, and seasonal payment plans. The streamlined application process includes digital documentation, quick credit reviews, and multiple offer comparisons to help businesses secure optimal financing arrangements for new or used truck acquisitions.
People
Shawn Hiller
Retail Truck Sales Manager
Shawn Hiller leads retail truck sales at Bayshore Truck Center, leveraging extensive industry knowledge to help customers select commercial vehicles that match their business requirements. He specializes in connecting clients with optimal transportation solutions.
Justin Donovan
Retail Truck Sales & Continuous Improvement Coordinator
Justin Donovan combines retail truck sales expertise with continuous improvement initiatives, focusing on enhancing customer experience and operational efficiency while maintaining hands-on involvement in commercial vehicle transactions.
Earl Franks
Director of Finance
Earl Franks oversees commercial financing solutions, specializing in structuring loan programs and lease agreements that align with business owners' financial objectives while maintaining transparent communication throughout the process.
Bill Brown
Service Director
Bill Brown manages the Elite Support certified service center, ensuring technical excellence and customer satisfaction through factory-trained technicians, quality control protocols, and rapid response times for commercial truck maintenance needs.
Kyle Christof
Parts Manager
Kyle Christof leads the parts department, maintaining extensive inventory of genuine OEM components while providing expert consultation to support both retail customers and commercial fleet maintenance operations.
Questions
What commercial truck brands does Bayshore Truck Center carry?
We offer new and used trucks from Western Star, Freightliner, Ford, and Mitsubishi FUSO, including dump trucks, box trucks, day cabs, and vocational vehicles.
Does Bayshore provide truck repair and maintenance services?
Yes, our Elite Support certified technicians service all makes and models, offering 24/7 emergency support, DPF cleaning, and preventive maintenance programs.
Can I finance a commercial truck purchase?
We provide flexible financing options with competitive rates, including operating leases, finance leases, and seasonal payment plans for qualified businesses.
What service hours are available for truck maintenance?
Our service department operates Monday-Thursday 7:30am-7:00pm, Friday 7:30am-6:00pm, with 24/7 emergency support available via (800) 241-6644.
Do you offer fleet sales and management solutions?
Yes, we specialize in fleet acquisition, maintenance programs, and customized leasing arrangements for businesses and government agencies with multiple vehicle needs.
Are genuine OEM parts available for commercial trucks?
Our parts department stocks genuine OEM components for Western Star, Freightliner, Ford, and other commercial vehicle brands with same-day availability.
Reviews (2)
Gidds Kamau
Dec 16, 2021
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Nice guy Jim looking forward for a good pricing on a box truck waiting for a good call. He is Amazing at explaing thing loved it.
Kouami Dangboe
Jul 22, 2020
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I can't thank enough Mr Jim Leone the salesman who has been more than professional and helpful. He somehow made me wait for a truck which finally paid off not only with a better deal but also he helped me get exactly what I was looking for. He was always available to answer my calls or texts whenever I have concerns. He and his coworker Justin were more than helpful. I can definitely recommend anyone who just started a company like me and is looking for a truck to go to the BAYSHORE TRUCK CENTER in New Castle and specially ask for my men Jim Leone and Justin. Great service ever!!!
