Western Property Group

Business Details

50+ Years

experience

Your Trusted Property Management Partner in San Jose, CA

Western Property Group has been a trusted partner in property management and real estate sales since 1972. As a family-owned business, we prioritize personalized service, leveraging decades of experience to meet the unique needs of property owners and residents across California. Our team of seasoned professionals delivers comprehensive solutions, including tenant screening, maintenance coordination, and financial reporting, supported by innovative technology for seamless communication and 24/7 access to property insights.

We are committed to maximizing returns for owners through strategic marketing, competitive pricing, and efficient vacancy management while maintaining transparency and client-focused service. With deep roots in the Bay Area, we combine local market expertise with a dedication to evolving with industry standards, ensuring reliable, forward-thinking support for every client.

Services

Property Management Real Estate Sales Tenant Screening Maintenance Services Online Portal Financial Reporting Property Marketing Leasing Services Mortgage Assistance Transaction Processing

Details

Year established: 1972

Highlights and features

We offer over 50 years of family-owned property management experience in California.
Our team provides 24/7 online access to account statements and property insights.
We utilize innovative technology for seamless communication and property management.
Our comprehensive services include tenant screening, maintenance, and financial reporting.
We specialize in maximizing property returns through effective marketing strategies.

Website

Update Listing

Services

Property Management

Our property management services include tenant screening, maintenance coordination, and financial reporting. We handle day-to-day operations to ensure property value retention and owner ROI. Online portals provide real-time access to statements and communication tools.

Real Estate Sales

We assist clients in buying/selling properties with competitive strategies and market insights. Services include asset marketing, sales negotiations, and transaction documentation. Our local expertise ensures informed decisions for optimal returns.

Tenant Screening

Comprehensive tenant background checks include credit history, rental references, and income verification. This process minimizes risk for owners while ensuring qualified tenants for vacant units.

Maintenance Services

We coordinate prompt repairs and property upkeep to maintain asset value. Our team manages emergency and routine maintenance requests through a dedicated service queue for resident satisfaction.

Online Portal

The tenant and owner portals enable rent payments, maintenance requests, and document access 24/7. Features include automatic payments, insurance submission, and real-time financial tracking for convenience.

Questions

What services does Western Property Group offer?

We provide property management, real estate sales, tenant screening, maintenance coordination, and online portal access for owners and residents.

Which areas do you serve?

We operate in San Jose, Santa Clara, Mountain View, Palo Alto, and surrounding California communities including Los Gatos and Sunnyvale.

How can I pay rent?

Rent payments can be made securely online through our portal via eCheck or Debit Card with automatic payment options available.

Do you offer 24/7 maintenance support?

Maintenance requests can be submitted anytime through our portal, but emergency services are not explicitly available 24/7.

How do you help property owners maximize returns?

We use strategic marketing, competitive pricing, and efficient vacancy management to ensure optimal rental income and property value growth.

Reviews (7)

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Huda Alsa

Oct 02, 2021 Report

I scheduled an appointment to see a unit and I was there at the time and place we agreed on, but nobody showed up. I waited and then called to see if anybody was coming, but I was told that the appointment was cancelled Nobody even bothered to call or email to notify me of this. I was extremely frustrated by how unprofessional and inconsiderate that was, and the fact that I had to make the time and effort to drive all the way there only to be stood up for nothing

James Coon

May 30, 2021 Report

Watch out for Lisa. She lied about the pet policy at our apartment complex, which basically forced us to move, even though a couple of tenants already owned cats. Then I come to discover other Western Property Management Properties that do allow pets, and she claimed that their pet insurance didn't cover any of their Property Holdings. She is a liar and she massively inconvenienced my family by not allowing us to simply have a little dog.

Jaimes Sp Jsp

Apr 13, 2021 Report

When you asked for documentation or proof of rental payment they duck and dodge you. When you reach out to them via a phone call they never answer or call back. When attempting to talk to them in person, they will ALWAYS give you the run around. If you're renting with these people as Management look for another property management group.

D. C.

Nov 02, 2019 Report

Can't believe that anyone would give this company a good rating. Should get 0.0 stars. Laziest, most incompetent property management company. They exist to take the property owners monthly fee. They allow properties that they manage become shambles and charge the renters for repairs at the end of the rental term. They will also leave property owners in the dark and throw them under the bus. Thank God they were fired by our property owners. I'm amazed that they still operate their business and have avoided multiple lawsuits
In response to the owners reply:
Youre most welcome Michelle!
In

Tj Lauters

Aug 17, 2019 Report

My family and I have been renting for about 13 years. We love the family feel and beauty of the complex. Our property manager Ginette is great and always tries to resolve any issues we have ASAP. She always shows genuine concern and always goes the extra mile to make sure the tenants are happy. Any repairs or maintenance we need is always taken care of in a timely and professional manner. From our personal experience, we would recommend Western Property because we have loved living one one of their properties without any issues.

Louise Danner

Jun 16, 2019 Report

I have been renting an apartment through Western Property Group for almost 9 years. They have been a great property management company to deal with, and always respond fast to any repairs or service needs. The staff are polite and have always been able to answer my questions. They are there when you need them, but not bothering you with unnecessary things. Rent is reasonable for this area, and the properties are kept in good condition through the on staff maintenance team. I am happy to recommend them.

Vlad Radu

Jun 15, 2019 Report

We have been working with Western Property Group for over 10 years now and have nothing but good things to say. The staff from the front desk to accounting is courteous, well organized, detailed, prompt with responses, and willing to get projects done as quickly and efficiently as possible.