Business Details
35 Years
experience
Emergency
services
Your Trusted Partner for IT Security and Managed Services Solutions
Founded three decades ago, our company has established itself as a trusted provider of comprehensive IT solutions for businesses and institutions across New York City and beyond. With a focus on proactive network security and vigilant system management, we serve healthcare providers, financial institutions, and government agencies, ensuring their technology infrastructure remains secure and efficient. Our team of local New York engineers delivers cost-effective outsourced managed services and 24/7 on-demand support, combining technical expertise with personalized service.We specialize in designing and implementing robust data systems, from initial architecture to firewall security and end-user support. Our commitment to staying ahead of emerging threats has earned us a reputation as a gold standard in IT support, with clients praising our reliability, responsiveness, and ability to exceed expectations. Through decades of experience, we continue to provide tailored solutions that address the evolving technological needs of our diverse clientele.
Services
IT Support
Managed Services
Cybersecurity
On-Demand Support
Network Design
Data Systems Implementation
24/7 Monitoring
Firewall Security
Details
- Year established: 1991
Highlights and features
- We offer 30 years of experience securing New York City's critical IT infrastructure
- Our local engineers provide 24/7 monitoring and rapid response capabilities
- We implement proactive security measures to prevent cyber threats before they occur
- Our team specializes in designing comprehensive data systems from initial architecture
- We maintain gold-standard service with personalized support for every client
What people say
Delivered early
Customer services were faultless
Best I have seen
Systems working great
Gold standard
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal technology performance. We provide both scheduled maintenance and urgent troubleshooting for hardware, software, and network issues. With local New York engineers available for on-site visits and remote support capabilities, we minimize downtime while maximizing system efficiency across diverse industries.
Managed Services
Our proactive managed services offer continuous monitoring and maintenance of business technology infrastructure. This includes regular system updates, security patches, and performance optimization to prevent potential issues before they impact operations. Clients benefit from predictable costs and dedicated oversight of their IT environment by experienced professionals.
Cybersecurity
We implement comprehensive cybersecurity solutions to protect against data breaches and cyber attacks. Our services include firewall configuration, threat detection systems, and security audits to identify vulnerabilities. With 30 years of experience, we help businesses establish robust defenses against evolving digital threats while maintaining regulatory compliance.
On-Demand Support
Our 24/7 on-demand support provides immediate assistance for critical technology failures. This service includes rapid response to system outages, data recovery, and urgent security incidents. Clients receive priority access to our engineers through dedicated emergency lines for time-sensitive technical issues requiring immediate resolution.
Network Design
We design and implement customized network infrastructure solutions tailored to business requirements. This includes planning scalable architectures, configuring secure data centers, and optimizing network performance. Our approach ensures technology systems align with organizational growth while maintaining robust security protocols and efficient data management capabilities.
People
Richard Keene
Founder
Established authority in New York business networks with 30 years of experience in IT security and system management. Specializes in proactive network protection and comprehensive data system design for diverse industries.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including cybersecurity, managed services, network design, 24/7 monitoring, and emergency on-demand technical assistance for businesses of all sizes.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support with dedicated assistance through our emergency hotline for urgent technical issues requiring immediate resolution.
How long have you been providing IT services?
We've been delivering IT solutions for 30 years, serving New York businesses with evolving technology needs since our founding in 1991.
What industries do you serve?
We support healthcare providers, financial institutions, government agencies, and businesses across various sectors with tailored IT solutions and security measures.
Do you offer cybersecurity protection services?
Yes, we implement comprehensive cybersecurity solutions including firewall configuration, threat detection systems, and security audits to protect against data breaches and cyber attacks.
Where are your services available?
While based in New York City, we serve clients throughout New York State and select locations including Hayward, California, providing both on-site and remote support options.
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Reviews (3)
Kedisha Simpson
Dec 08, 2019
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I was having issues with my computers at work and Advanced Tech Support was reliable fast and efficient. Their customer service was also warm and supportive, thank you Advanced Technologies, I will always recommend you guys.
Dennis Bosco Jr
Oct 03, 2019
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We had an IT catastrophe and ITCSNY really came to the rescue. They were accommodating, EXTREMELY competent, and saw the project through. I cannot recommend this company enough. Thank you ITCSNY!
John Sortino
Jan 23, 2009
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I am a small business manager who needed IT support. they answer the phone when i called, no phone trees! they have made my life better and saved us money.
