Business Details
Your Austin Independent Insurance Experts
Southwest Insurance Center operates as a full-service independent insurance agency dedicated to providing comprehensive coverage solutions for residential and commercial clients. Established in Austin, Texas, our agency specializes in home, auto, life, and commercial insurance policies tailored to meet individual and business needs. By partnering with multiple insurance carriers, we deliver competitive pricing options while maintaining personalized service. Our team of experienced professionals focuses on educating clients about risk management strategies and policy customization. With over two decades of combined industry expertise, we prioritize client advocacy throughout policy selection, claims processing, and ongoing coverage adjustments.Our technology-driven approach streamlines policy management while maintaining direct client communication channels. We emphasize long-term relationships built on transparency in policy terms, deductible options, and coverage limitations. Our commitment extends to continuous market analysis to identify cost-saving opportunities through bundling discounts, usage-based insurance programs, and deductible optimization strategies. Community engagement remains central to our operations, with active involvement in local business networks and client education initiatives.
Services
Home Insurance
Auto Insurance
Commercial Insurance
Life Insurance
Other Insurance
Usage Based Insurance
Policy Management
Rate Comparison
Claims Assistance
Coverage Customization
Highlights and features
- We offer over 20 years of combined insurance industry experience in Central Texas
- We implement a patented process for policy customization and rate comparison
- We provide 24/7 personalized customer support for policy adjustments and claims
- Our team consists of certified insurance professionals with specialized expertise
- We guarantee transparency with no hidden fees in policy terms or pricing
What people say
Best rates available
Friendly and professional
Effortless to work with
Transparent pricing
Saved significant money
Services
Home Insurance
Our home insurance policies protect residential properties against damage from covered perils including hail, fire, and water damage from sudden accidents. We specialize in deductible optimization strategies and policy customization based on roof age, property value, and specific risk factors. Our agency advocates for policyholders during claims processing while offering competitive rate comparisons across multiple insurance carriers.
Auto Insurance
We provide comprehensive auto insurance solutions covering liability, collision, and uninsured motorist protection with deductible options tailored to individual driving profiles. Our services include policy comparison across multiple carriers, usage-based insurance programs, and rate optimization strategies considering driving history, vehicle value, and mileage patterns.
Commercial Insurance
Our commercial insurance services protect Texas businesses against liability claims, property damage, and operational disruptions. We offer customizable policies that include general liability, property insurance, and commercial vehicle coverage while implementing rate comparison strategies across multiple carriers to meet specific business needs.
Life Insurance
We provide term and permanent life insurance solutions with death benefit options tailored to individual financial obligations and long-term planning goals. Our services include policy comparison across major carriers, coverage amount calculations based on income replacement needs, and policy reviews to adapt to changing life circumstances.
Policy Management
Our policy management services encompass proactive policy reviews, coverage adjustments for life changes, and rate optimization through annual comparative analyses. We specialize in deductible modifications, umbrella policy recommendations, and billing plan customization to maximize client savings while maintaining adequate protection levels.
People
Philip Doak
Owner/Managing Partner/Life Insurance
Philip Doak, co-owner and managing partner, brings extensive insurance expertise focusing on life insurance solutions and client relationship management. With over two decades in the industry, he specializes in creating personalized coverage plans that adapt to clients' evolving financial needs.
Jarrod Blewitt
Owner/Managing Partner/P&C Insurance
Jarrod Blewitt, co-owner and managing partner, offers over 20 years of property and casualty insurance experience. Specializing in auto and home insurance, he developed rate optimization strategies that have saved clients thousands through comparative market analysis.
Questions
What insurance services do you offer?
We provide home, auto, commercial, life, and specialty insurance policies through multiple carriers with customized coverage options.
How can I lower my insurance costs?
Optimize deductibles, maintain good credit, bundle policies, increase liability limits, and explore usage-based insurance programs.
Do you serve areas beyond Austin?
We serve Buda, Kyle, Dripping Springs, and other Central Texas communities with flexible policy options.
Can you help with policy changes?
Yes, we offer deductible adjustments, coverage modifications, and policy comparisons to meet evolving needs.
What payment methods do you accept?
Pay in full annually, monthly payments via checking account, or scheduled credit card payments for your convenience.
How do claims work?
Contact your carrier directly using their 24/7 claims line or request our guidance for complex cases.
Videos
Reviews (6)
Kelley Marley
Jan 15, 2021
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Go to the carrier directly and don't use Southwest Insurance Center. They will require that you jump through hoops to make changes like removing or adding vehicles to your policy. We were with them for over 17 yrs and have seen the service drop drastically. We asked Shauncy to remove a vehicle we sold from our policy...she assured me that she did it, then I discovered we were still praying for it 6 months later. Fast forward to our new car and called asked to add our new car and was told she could only add it if I sent her extra info via email and was unable to do with simple phone call so I hung
Kayla Chalmers
May 17, 2020
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I needed to cancel a policy because we sold the house. I left a voicemail after hours one day because my schedule is crazy. It is hard to call during business hours. Shawncy got everything I needed to me through email very quickly and we were able to handle everything online on my time which was AWESOME! I love when things get checked off my list quickly and quietly with little effort! Thank you for making it so easy, Shawncy!
Kevin Kelly
Oct 16, 2019
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Ridiculously good customer service. Nicest people ever, but extremely competitive as well. When I got a USAA quote for what appeared to be much better rate, they walked me through the important converages that were missing from the USAA quote. It was missing Uninsured Motorist! No Texas driver should ever have a policy without it. Love these guys
David K.
Jan 03, 2019
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SWIC has given me the best experience Ive ever had with an insurance agency. Thanks for the outstanding service guys.
Mike N. Heidi
Aug 16, 2018
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I dropped State Farm after 14yrs. Philips saved me thousands on my car, home and life insurance. Thank you SWIC! With a family of five all extra money saved counts!
Christine K.
Jul 06, 2018
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Southwest Insurance Center is highly responsive to its customers and truly cares about getting you the best insurance for your needs and price. Shawncy Mata has been amazing the last few months, with helping me find a lower cost auto insurance company, then through a change of address, and then still, through assisting in moving my children from my policy to their own policies. All the changes made my head spin, but Shawncy did it with kindness and in a timely manner. Southwest Insurance Company can truly help you find the best deals on insurance. I tried shopping around on my own, and the
