HopeWay

Business Details

12 Years

experience

HopeWay Mental Health Treatment Center Charlotte

Founded in 2014, HopeWay is a nonprofit mental health treatment organization dedicated to providing evidence-based care for adults, teens, and veterans. Our continuum of care includes residential, partial hospitalization, intensive outpatient, and individual outpatient programs tailored to address mental health conditions, eating disorders, and PTSD. With a team of highly trained professionals, we integrate individual and group therapy, psychiatric leadership, and integrative therapies to support recovery. Our 20-acre therapeutic campus in Charlotte, NC, features state-of-the-art facilities designed to foster healing. Accredited for excellence, we partner with major insurance providers and serve as a VA Community Care provider under the MISSION Act.

Over 1,000 clients have benefited from our personalized treatment plans since 2024. Our community education initiatives aim to reduce mental health stigma through partnerships and outreach. With 94% of clients recommending our services, we prioritize compassionate care over profitability. Our residential program averages 30-day stays, while PHP and IOP programs last 20 and 18 days respectively. We maintain strict safety protocols, requiring scheduled admissions for client privacy. Our outpatient practice, HopeWay Psychiatry & Associates, offers individualized psychiatric care for all ages. Through client testimonials and success stories, we demonstrate measurable outcomes in mental wellness transformation.

Services

Residential Program Partial Hospitalization Intensive Outpatient Eating Disorders Veteran Services Teen Mental Health Outpatient Psychiatry Community Education Aftercare Planning Psychiatric Assessments

Details

Year established: 2014

Highlights and features

We offer 24/7 residential mental health care with average 30-day stays for comprehensive treatment.
Our evidence-based PHP programs average 20 days with full-day mental health and eating disorder treatment.
We provide specialized PTSD treatment for veterans through VA Community Care MISSION Act partnerships.
Our outpatient psychiatry practice serves clients of all ages with in-network insurance coverage.
We maintain a 94% client recommendation rate based on measurable recovery outcomes.

Associations and certifications

Behavioral Health Care Accreditation

What people say

Saved my life Community support Excellent care Personalized treatment Transformative experience

Website

Update Listing

Services

Residential Program

Our residential program provides round-the-clock mental health treatment for adults aged 18+. This immersive program focuses on rebuilding life skills through structured therapy sessions, psychiatric care, and holistic wellness activities. Clients benefit from private accommodations and therapeutic environments designed to promote long-term recovery.

Partial Hospitalization

This full-day program offers intensive mental health treatment for adults and teens. Combining individual therapy, group sessions, and integrative therapies, it serves as a step-down from residential care or alternative to inpatient hospitalization. Programs run Monday-Friday with flexible scheduling options for different age groups.

Intensive Outpatient

Our half-day programs meet three days weekly for adults with mental health conditions. This structured approach maintains treatment momentum while allowing clients to practice new skills in real-world settings. Focus areas include coping strategies, relapse prevention, and emotional regulation techniques.

Eating Disorders

Specialized programs address eating disorders for teens (12-17) and young adults (18-25). Treatment combines nutritional counseling, medical monitoring, and evidence-based therapies like CBT and DBT. Family therapy components support long-term recovery and healthy relationship development.

Veteran Services

Tailored mental health treatment for veterans and first responders with PTSD. Our residential and outpatient programs integrate trauma-informed care with veteran-specific support networks. As VA Community Care providers, we ensure accessible, specialized treatment for service-related mental health conditions.

Questions

What mental health services does HopeWay offer?

We provide residential treatment, partial hospitalization, intensive outpatient programs, and outpatient psychiatry for depression, anxiety, PTSD, and eating disorders.

Do you accept insurance?

We are in-network with Aetna, Blue Cross Blue Shield, Magellan, United Behavioral Health, and other major providers. Check our website for full details.

Are veterans eligible for treatment?

Yes, we offer specialized PTSD treatment through VA Community Care MISSION Act partnerships for veterans and first responders.

What is your admission process?

Contact our admissions team at 1-844-HOPEWAY to discuss clinical needs. We require scheduled appointments and cannot accommodate unscheduled visits.

Do you treat teens?

Yes, we offer teen mental health and eating disorder programs for ages 12-17 at our Monroe Road location.

What makes HopeWay unique?

Our 20-acre therapeutic campus combines evidence-based care with holistic approaches, serving 1,000+ clients annually with personalized treatment plans.

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Reviews (6)

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Kayli Feher

Jan 07, 2022 Report

This facility helped save my life. I went to hopeway petrified and feeling so lost in life. Doing the partial hospitalization program was the best choice I've ever made. The faculty are the most kind hearted and devoted people I've ever known. The people I met in this program changed my life and made me feel not alone for the first time in my life. Darby my individual therapist is the person who stuck out to me the most. She validated me, and that's the first time I've ever had validation in my life (thank you Darby, you are amazing at your job). If you're feeling lost, go to hopeway. This is the

Kelly Skinner

Aug 29, 2021 Report

Im so grateful and blessed to have been able to spend 6 weeks at Hopeway! I came into the program not really knowing what to expect and terrified of all the new and unknown I was walking into
But everyone made me feel welcome and encouraged to be open to the process and feel supported and safe and loved
Not only did the therapist make me feel comfortable and accepted but so did my group and my Doctor(Dr. Kuntz)and my therapist (Corey Connelly)
My life will forever be changed by all of the different forms of therapy I was introduced to and the holistic aspect of healing and learning to take

Linda Muggeridge

Aug 17, 2021 Report

Be very cautious of the sales/admission team. They kept my family member on the hook for over a month, promising that they would admit her and then reneged. Not once, but twice and both times within hours of the supposed admission. In the meantime, she didnt seek treatment elsewhere, because of empty promises. Unethical, unprofessional, UNACCEPTABLE!

M. Shoemaker

Aug 01, 2021 Report

I would not recommend this facility to anyone who really needs mental health assistance. The staff is uncaring and unprofessional from the receptionist to the doctors, therapists, and including the administrative staff. I have never dealt with a more unprofessional group of people in my life. If you sincerely need mental health support I would not waste your time or money here because you will NOT receive the help you need. Fortunately I found help elsewhere, but wish I would have never stepped one foot through Hopeways door.

Michael Stewart

Jul 31, 2021 Report

As a Licensed Professional Counselor, I am always seeking high quality treatment partners for my clients. I can honestly say that Hopeway is of the highest quality! I have referred several clients and all have had tremendous positive results. My latest referral spent 6 weeks in their inpatient program and it was amazing how much it helped him. I will continue to make referrals to this quality healthcare partner! Thanks Hopeway staff for changing lives!!!

Sue Smuda

Jun 26, 2021 Report

HopeWay has the best program, counselors, therapist and psychiatrist. Nursing staff are extremely helpful and really care. The facility is very well maintained. The only thing that needs to change is the food with more options and healthier.