Business Details
50+ Years
experience
Your Trusted Financial Partner in Knoxville, TN
Founded in 1924 by a group of postal employees, tnConnect Credit Union has remained committed to providing quality financial services rooted in community values. As Tennessee's oldest existing credit union, we operate as a not-for-profit institution dedicated to helping members achieve financial success through savings, loans, and retirement plans. Our services cater to residents, employees, worshippers, and students across Knox, Blount, and Sevier counties. In 2013, we rebranded to better reflect our mission of connecting with our membership while maintaining our cooperative spirit of 'people helping people.' We offer a full range of financial products, including checking accounts, credit cards, and investment services, designed to meet evolving member needs.Our proven ability to deliver diverse services ensures members receive maximum benefits for their financial well-being. With two branch locations and 24-hour account access, we combine traditional community focus with modern financial solutions. Our Connect Cares Volunteer group actively supports local initiatives through donations, time, and community connections. We pride ourselves on competitive rates for auto loans, equity loans, and credit cards, tailored to members' creditworthiness. As a member-owned institution guided by a volunteer Board of Directors, we remain steadfast in our commitment to help members reach their financial goals today and tomorrow.
Services
Savings Accounts
Home Lending
Credit Cards
Investment Services
Business Merchant Services
Details
- Year established: 1924
Highlights and features
- We operate as a not-for-profit, member-owned financial institution since 1924
- Our community focus prioritizes local needs in Knox, Blount, and Sevier counties
- We offer a full range of financial products from savings to investment services
- Competitive APR rates available for auto loans, equity loans, and credit cards
- 24-hour account access and multiple branch locations for member convenience
Services
Home Lending
We provide competitive mortgage solutions for home purchases and refinancing. Our experienced loan officers guide members through the process with personalized support. Rates start at 4.75% APR for qualified borrowers.
Business Merchant Services
Our merchant services help businesses process payments efficiently. We offer competitive rates and dedicated support for business owners. Solutions include credit card processing and payment gateways.
Investment Services
We offer comprehensive investment options to grow your wealth. Services include retirement planning, portfolio management, and financial advisory. Our experts help members achieve long-term financial goals.
Credit Cards
Our credit cards feature competitive rates starting at 10.90% APR. Members enjoy rewards programs, fraud protection, and flexible payment options tailored to their spending habits.
Personal Loans
We provide personal loans for various needs with rates starting at 12.90% APR. Flexible terms and quick approval make it easy to manage unexpected expenses or major purchases.
Questions
How do I become a tnConnect Credit Union member?
Membership is open to anyone living, working, worshipping, or studying in Knox, Blount, or Sevier counties. Visit our website to apply online or contact us for assistance.
What loan options are available?
We offer auto loans, home equity loans, personal loans, and credit cards with competitive rates. Current APRs range from 4.75% to 12.90% based on creditworthiness and loan terms.
Are there 24/7 banking options?
Yes, we provide 24-hour account access through online banking and mobile apps. You can also reach automated account information at (800) 598-8985 anytime.
What community initiatives do you support?
Our Connect Cares Volunteer group supports local causes through donations and community service. We focus on initiatives that align with our cooperative 'people helping people' philosophy.
How can I report a lost or stolen card?
Call (888) 918-7767 for lost/stolen Mastercard debit cards or (866) 820-2903 for Visa credit cards. Emergency assistance is available 24/7 for card-related issues.
Reviews (5)
James Weaver
Jul 21, 2021
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I think it is a bad business that charges you for closing a checking or savings account, it is your money and they are keeping it from you when you close your account.
Keith Jones
Mar 13, 2021
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Not sure what happened with the few negative reviews, but we have had nothing but top-notch, professional, and courteous experiences in the 9 months we have been using TN Connect. Always a person answers the phone promptly. Usually, that person knows the answer to your question. If not, transferring is quick. The branch manager Caroline at the Seymour branch and Sharon from the mortgage department are both awesome! Highly recommend.
Don Brown
Feb 24, 2021
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I have obtained 2 boat loans from them and both times it couldn't have gone smoother. Plus their rates are great!
Lori Foster
Dec 10, 2020
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Very difficult institution to deal with. The manager I spoke with should not be in a management position as she does not effectively know how to deal with customers who keep her employed.
Sherry Ravenscroft
Jul 07, 2020
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You do not want this bank handling your money. My first contact with them was a phone call requesting information as to what all they would need from me to open a new account, being as I was moving to TN from KY. The lady was incredibly rude, indicating that if I didn't have proof of residency I couldn't open an account, that I needed a TN license and a KY license wouldn't suffice - she hated her job and thus clients. I had a single week between the transition to get my affairs in order before I began my new job. I had anything and everything else that could confirm my identity, you name it.
