Business Details
50+ Years
experience
Your Trusted Partner for Financial Services in New Mexico
U.S. Eagle Federal Credit Union has served New Mexico communities since 1935, starting with just $50, one employee, and 10 original members. As a member-owned, not-for-profit institution, we prioritize people over profits, offering competitive rates, reduced fees, and personalized financial solutions. Our services include checking accounts, loans, credit cards, investment options, and specialized programs like cannabis banking through Aery Group.We provide 24/7 digital banking tools, financial wellness coaching, and shared branching access at over 5,000 locations nationwide. Recognized six times by Forbes as a Best-In-State Credit Union, we remain committed to community involvement, innovation, and member-centric service. Our 90-year legacy reflects our dedication to financial well-being, transparency, and adapting to members' evolving needs while maintaining strict compliance and security standards.
Services
Personal Banking
Auto Loans
Mortgage Loans
Financial Wellness
Shared Branching
Details
- Year established: 1935
Highlights and features
- We offer 90 years of local financial expertise and community commitment.
- Our member-owned structure ensures better rates and fewer fees.
- 24/7 digital banking tools include mobile check deposit and Zelle transfers.
- Certified Financial Wellness Coaches provide free personalized guidance.
- Awarded six times by Forbes as New Mexico's Best-In-State Credit Union.
Associations and certifications
- NCUA
- Aery Group Cannabis Banking Certification
Services
Personal Banking
We offer comprehensive personal banking solutions including checking accounts, savings accounts, and debit cards designed to meet everyday financial needs. Our Perks Checking accounts provide cashback rewards and exclusive benefits like the BaZing savings app. Members enjoy 24/7 access to online banking, bill pay, and mobile check deposit features that simplify money management while maintaining strict security protocols.
Auto Loans
Our auto loan programs feature competitive rates starting at 3.99% APR for qualified members, with flexible terms for both new and used vehicle purchases. We offer refinancing options to reduce monthly payments and provide specialized guidance for first-time buyers. Loan approvals prioritize member financial health over profit maximization, reflecting our not-for-profit credit union philosophy.
Financial Wellness
Certified Financial Wellness Coaches deliver free personalized guidance on budgeting, debt management, and financial planning through in-person sessions and online tutorials. Our programs collaborate with EverFi to provide accredited educational resources covering emergency savings strategies, credit score improvement, and household budget optimization tailored to members' specific needs.
Cannabis Banking
Aery Group, our cannabis banking division, provides specialized financial solutions for licensed cannabis businesses including business checking accounts, cash handling services, and compliance consultations. We maintain strict adherence to federal and state regulations while offering secure electronic transfers and debit card processing tailored to this high-risk industry's unique requirements.
Shared Branching
Through the shared branching network, members gain access to over 5,000 credit union locations nationwide for deposits, withdrawals, and loan payments. This service allows members to manage accounts while traveling or relocating, with fee structures applying after four monthly transactions. Participating locations maintain consistent service standards aligned with our member-first philosophy.
Questions
What financial services does U.S. Eagle offer?
We provide personal and business banking, auto/mortgage loans, credit cards, investment accounts, cannabis industry banking through Aery Group, and financial wellness programs.
How can I access my account outside business hours?
24/7 digital banking includes mobile check deposit, bill pay, Zelle transfers, and account management through our mobile app and online banking portal.
Are there special benefits for long-term members?
The MemPerx program offers rate discounts and dividend increases based on account activity, membership duration, and total relationship value with the credit union.
Can I skip loan payments when needed?
Eligible members may use Skip-A-Pay once annually for $35 fee, extending loan terms by one month while maintaining good standing requirements.
How does U.S. Eagle support local communities?
We offer financial education programs, sponsor local initiatives, and maintain New Mexico's longest-standing credit union commitment through our 90-year community presence.
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Reviews (7)
Ashley Ruiz-Farmer
Jan 14, 2022
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I have been banking with this credit union for 10 years. At first, they were great. Im not sure what has happened recently but they have the absolute worst customer service now. You wait on hold over 30 minutes to speak with someone. They never return emails or phone calls. I could not get a straight answer from the people I speak with. They also will sell you insurances and warranties without letting you know upfront they are non-refundable. Now I have to miss out on hundreds of dollars because their staff does not seem to know what they are doing. Horrible business and customer service
Hector L. Nava
Jan 04, 2022
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Rico Aragon was able to get my Acura financed in one day! Very impressed with service, he also got me an account bonus for opening an account with my new loan.
J. M.
Dec 26, 2021
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Service is great. They helped me with loans. They said, "let me earn your business." They walk the walk!! Been in business 45 years and never been treated better.
Katja Lauterstein
Oct 23, 2021
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I've had an account with this bank since I was about 15 years old. 30 years! They have good customer service, look out for their member/ owners. And just instated a policy of no overdraft fees, what bank does that! Pretty great. Only thing I'd say is that over the years it's gotten harder to reach a customer service person on the phone, often have to wait like 30 min.
Sidney P.
Aug 05, 2021
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Been with them 7 years. Yesterday was my tipping point on closing my account. A bank is supposed to help it's customer but this one careless about them. Do not bank here
Robert Cody
Jul 14, 2021
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I think this bank is top of class for a local bank. I also own chase but notice more fees and less ability in Albuquerque to get fast help. Being a customer over 20+ years Ive had great service and noticed they have tried to upgrade their remote banking and iPhone app and also have an abundant of convenient ATM locations. I give 5 stars .
Chelsea Davis
Apr 20, 2021
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If you're looking for a local place that will give you fast approval with a low interest rate for a Auto Loan head to...N U S E N D A Credit Union! I actually tried and would have preferred to go through US Eagle. I have a checking account with them and have had a car loan with them in in the past. I logged onto to their website and filled out the Auto Loan application. It said they would get back to me within 24-48 hours. In a week where my paid off car was totaled, I'm dealing with injuries and only having a paid rental from my insurance for one week, I needed to move fast to purchase another
