Business Details
22 Years
experience
Emergency
services
Trusted Home Health Care Services in Northeast Florida
Saint Michael's Home Care has been dedicated to providing exceptional in-home care services to residents of Northeast Florida since 2004. Founded by Melissa McHale, a licensed Occupational Therapist with over two decades of experience, our agency was established on the principle that every individual deserves compassionate, personalized care that preserves their dignity and independence. Our team of certified professionals delivers tailored services ranging from respite care and medication management to specialized support for Alzheimer's and dementia patients. We maintain rigorous hiring standards, employing only direct staff who undergo Level 2 background checks and comprehensive training, ensuring the highest level of safety and expertise. With coverage across seven counties, including Duval, St. Johns, and Volusia, we combine local knowledge with national best practices to meet the unique needs of each client.Our commitment to quality is reflected in our 24/7 availability, personalized care plans, and the consistent positive feedback from families who have entrusted us with their loved ones' well-being. As an industry leader, we continuously invest in staff development and client-centered innovations, maintaining active memberships in professional organizations like the Jacksonville Geriatric Society. Our office in Ponte Vedra Beach serves as the hub for coordinating care across Northeast Florida, supported by a management team that includes Certified Senior Advisor Sean McHale. Through our therapy dog program and community partnerships, we extend our mission of holistic care beyond medical needs to address emotional and social well-being. This comprehensive approach, built on over 20 years of operational experience, has made us a trusted name in home health services across the region.
Services
Respite Care
Medication Reminders
Transportation Services
ADL Assistance
Dementia Care
Light Housekeeping
Pet Therapy
Meal Preparation
Therapy Dog Visits
Grocery Shopping
Details
- Year established: 2004
Highlights and features
- 24/7 personalized in-home care services available
- Direct employees with Level 2 background checks
- Tailored care plans for individual needs
- Serving seven Northeast Florida counties
- Over 20 years combined leadership experience
What people say
Compassionate caregivers
Personalized attention
Exceptional service quality
Reliable and professional
Family-like care
Services
Respite Care
Our respite care service provides temporary relief for family caregivers while maintaining consistent, high-quality care for clients. Trained professionals step in to ensure continuity of care during caregiver breaks, vacations, or emergencies. This service helps prevent caregiver burnout while maintaining the client's routine and safety.
Dementia Care
Specialized dementia care services address the unique needs of individuals with Alzheimer's and related conditions. Our caregivers receive specific training in managing behavioral changes, ensuring safety, and implementing therapeutic activities that enhance quality of life while supporting families through the challenges of progressive cognitive decline.
Medication Reminders
Our medication management service ensures accurate administration of prescribed medications through timely reminders and careful documentation. Caregivers monitor medication schedules, track dosages, and coordinate with healthcare providers to maintain proper medication protocols while ensuring client safety and compliance.
Pet Therapy
The pet therapy program utilizes trained therapy animals to provide emotional and psychological benefits to clients. Regular visits from our therapy dog, Beauregard, help reduce anxiety, stimulate social interaction, and improve overall mood through the healing power of animal companionship.
Transportation Services
We provide reliable transportation to medical appointments, ensuring clients arrive safely and on time. Caregivers accompany clients to appointments, assist with mobility needs, and maintain continuity of care during transit while reducing stress associated with medical travel.
People
Melissa McHale
President
Founder and President Melissa McHale established Saint Michael's Home Care in 2004 after earning her Master's in Occupational Therapy from the University of Florida. With over 20 years in home care, she leads with a commitment to compassionate, family-centered service while maintaining clinical excellence across all operations.
Sean McHale
Vice President
Vice President Sean McHale brings marketing expertise from Florida State University and prior home care agency ownership. A Certified Senior Advisor, he focuses on operational strategy and community engagement while maintaining active roles in local aging services organizations to enhance service delivery.
Jayne Bogdajewicz
Director of Operations
Director of Operations Jayne Bogdajewicz oversees daily operations with 25+ years of administrative and caregiving experience. Her leadership ensures smooth coordination between caregivers and clients while maintaining the agency's high service standards through effective process management and staff development.
Janie Higgins
Registered Nurse
Registered Nurse Janie Higgins provides clinical oversight with 19 years of nursing experience. Her expertise in geriatric care ensures proper medical protocol adherence while delivering compassionate bedside manner that aligns with the agency's family-centered care philosophy.
Darlene Hidenrick
Director of Communications
Director of Communications Darlene Hidenrick coordinates caregiver assignments with 18 years of medical field experience. Her focus on client communication ensures personalized service delivery while leveraging her specialized knowledge in dementia and Parkinson's care to enhance client satisfaction.
Questions
What home care services do you offer?
We provide respite care, medication management, dementia support, transportation to appointments, light housekeeping, meal preparation, and pet therapy across seven Northeast Florida counties.
Are your caregivers available 24/7?
Yes, we offer 24-hour care seven days a week with trained professionals always available for emergency needs or continuous support requirements.
How do you ensure caregiver quality?
All caregivers undergo Level 2 background checks, comprehensive training, and are covered by liability and workers' compensation insurance to ensure the highest service standards.
Which areas do you serve?
We serve Duval, St. Johns, Nassau, Baker, Clay, Flagler, and Volusia counties including Jacksonville, Ponte Vedra Beach, St. Augustine, and surrounding communities.
Do you accept insurance?
We work with private pay clients and can assist with long-term care insurance documentation, though we do not directly bill insurance providers.
Reviews (6)
Robert K.
May 24, 2021
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Saint Michaels team was there for my mother on short notice when I had to leave the country for two weeks. They met with me, talked to my mother, set up a plan together and really took great care of my mom when I was gone. The owner even emailed me updates about my mom when I was gone, which really made a difference and helped put me at ease. I would not have been able to travel had it not been for Saint Michaels.
Eric E.
Mar 22, 2021
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Very pleased with the care from St. Michael's. The caregiver is prompt and timely, very knowledgeable, and my mother has really bonded with her. I live out of state and rely heavily on the caregiver and the St. Michael's office staff to keep me up to speed on my mother's ever-changing condition. They often go above and beyond my expectations on what home care should consist of.
Patrick Cotter
Nov 29, 2020
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I don't know what our family would have done without St. Michael's Care. As my mother needed more care, they were able to seamlessly ramp up staffing. Care-givers have provided light housekeeping, shopping services, trips to Doctor appointments, in addition to companionship. Thanks to Sean, Jayne, as well as all of the office staff and angels that have helped to care for my mom.
Susan B.
Nov 04, 2020
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I chose Saint Michael's Home Care for care for my mother in her home following a fall she had. Their caregivers are SO great and wonderful! My mother was worried she wouldn't like any of the caregivers, especially knowing we'd have a few since she needed 24/7 care for a few weeks. But she really liked them and was very comfortable, which put me at ease. The office staff was very attentive and helpful, and the owner Sean was very honest and sincere. They were able to start up care within 24 hours of meeting him. They definitely did a superb job and I'm so happy I went with them over the other agency
James M.
Aug 03, 2020
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My mother-in-law lives with our family and we have Saint Michael's Home Care Aides that stay overnight with her. It's been a blessing since my wife and I had been splitting duties until we hired them. We have a set team of two caregivers that are always on time, very polite and are wonderful with my mother-in-law. My only regret is that we didn't find them sooner. Great group of people from top to bottom!
Melanie Peterson
Jul 02, 2020
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Saint Michael's Home Care is an excellent company. The staff goes above and beyond to make sure everything is taken care of. The owner is hand's on and I know that he will always be there if I need anything from him. Can't recommend enough if you need care for yourself or a loved one.
