Business Details
Trusted Senior Assisted Living in Jacksonville, FL
Her Heart Assisted Living was founded on a deep commitment to providing exceptional care for seniors. Over 30 years ago, our founder Sheny Graham began this journey by opening a small assisted living facility in her home, combining her caregiving expertise with personal family values. This foundation of compassion and dedication expanded when we established our Jacksonville, Florida location, where we continue to prioritize individualized care and a family-like environment. Our team, including Sheny's children who joined in 2012, has grown alongside our facilities, doubling our capacity while maintaining our core mission. We offer 24/7 staffing, specialized care for Alzheimer's and dementia, and comprehensive support services including medication management, on-site healthcare providers, and therapeutic activities.Our facilities emphasize faith, community engagement, and personalized attention to ensure residents receive the highest quality of life. With decades of collective experience, we remain committed to treating every resident as family while continuously improving our services through strategic expansions and staff development. Our approach combines practical caregiving with emotional support, creating a nurturing environment where seniors can thrive. This philosophy has made us a trusted name in senior care across northeast Florida, with two locations serving the Jacksonville community. Through consistent growth and unwavering dedication to our founding principles, we continue to build upon Sheny's legacy of compassionate care.
Services
ADL assistance
Medication management
Dementia care
24/7 staffing
Home health therapy
Hospice care
Adult day service
Respite care
Highlights and features
- 30+ years of dedicated senior care experience
- Family-run business with generational caregiving expertise
- Fully staffed 24/7 for continuous resident support
- Specialized Alzheimer's and dementia care programs
- On-site healthcare professionals and therapy services
Services
Full ADL Assistance
Our comprehensive assistance with activities of daily living includes bathing, dressing, mobility, and personal hygiene support. Trained caregivers provide individualized help while maintaining resident dignity and independence. This service ensures seniors receive necessary daily support through compassionate, round-the-clock care assistance.
Medication Management
We provide professional medication administration and management with on-site pharmacy delivery. Our staff ensures accurate dosing schedules and proper storage while monitoring medication effectiveness. This service combines safety protocols with personalized attention to maintain residents' health through organized pharmaceutical care.
Dementia Care
Specialized programs for Alzheimer's and dementia patients include secure environments, cognitive therapy activities, and trained caregivers. Our approach focuses on maintaining quality of life through structured routines and personalized engagement strategies that address specific cognitive needs.
24/7 Staffing
Our facilities maintain fully staffed care teams available at all hours for immediate resident needs. This round-the-clock presence ensures safety monitoring, emergency response, and consistent caregiving support through rotating shifts of qualified professionals.
Home Health Therapy
On-site physical, occupational, and speech therapy services are provided through partnered healthcare providers. This includes wound care and mobility improvement programs delivered in residents' living environments for convenience and continuity of care.
People
Sheny Graham
Founder
Sheny Graham established Her Heart Assisted Living over 30 years ago, starting in her New York home before expanding to Jacksonville. Her caregiving philosophy emphasizes family values and personalized attention, creating a legacy continued by her children in the family business.
Questions
What types of senior care services do you offer?
We provide full ADL assistance, medication management, Alzheimer's/dementia care, 24/7 staffing, on-site healthcare providers, and home health therapy services.
Do you offer specialized memory care programs?
Yes, we have dedicated Alzheimer's and dementia care programs with trained staff and secure environments tailored to cognitive needs.
Are tours available for prospective residents?
Yes, we offer facility tours by appointment. Contact us directly at 904-743-3315 to schedule a visit.
What amenities are included in your facilities?
Our amenities feature chef-prepared meals, activity calendars, hair salons, transportation services, and regular social and cultural outings.
Do you provide end-of-life care options?
Yes, we offer hospice care services with coordinated support from medical professionals and emotional counseling for residents and families.
Can residents receive temporary care services?
We offer respite care based on bed availability for families needing temporary senior care solutions.
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Reviews (6)
Ken Cogburn
Dec 30, 2021
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Autumn Village helped us tremendously. The owner Danny is a great person to work with and worked with us to coordinate care for our sister. The staff is exceptional and treat the residents as if they are family. The facility is located in Riverside and is a very peaceful setting with a fountain and courtyard. They maintain the inside and outside to the highest cleanliness standards. I would not hesitate to recommend Autumn Village for anyone in need of quality care.
Alexander Kretzenbacher
Nov 28, 2020
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My grandmother stayed here for 6 years (2014-2020) and when the staff finally got comfortable enough with her dementia/inability to speak up for herself, they began stealing all of her nice clothes and shoes, even socks and underwear. We threatened Sheny Graham (mother of Danny Cano) with legal action and then suddenly, all of my grandmother's belongings, along with other people's belongings, magically appeared in a pile on top of her bed.
Patricia Nicolas
Nov 27, 2019
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Autumn Village has been an amazing place for my family. Staff is very loving and provide exceptional one on one care for every resident. Everyone is met with a smile and a hug. Facility is very home like and very clean. Mandy is an awesome manager who assists staff whenever needed. Mrs. Sheny and Danny have put their heart into making Autumn Village a true home for their residents.
Rick O'Quinn
Oct 26, 2019
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My mom was there almost 3 years it took her a couple weeks to get adjusted and realize she wasn’t going back home but then the staff were friendly with her and she was happy there and till she got to where she needed more than assistant I highly recommend Fort Caroline Gardens and all the stuff out there I’ve never smelled any foul odors and was always clean
Patricia Cooper
Jul 13, 2019
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Her son is only it it for the money now that he is running things. People living there are getting the bad end on this. Some even being kicked out because it is not about the caring for them but about the bottom line. Seems they have a little medicare issue too. Stay tuned!
Iliana Stanley
Jun 11, 2019
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They have been great from the moment I started bringing my mom. The staff is Caring, coming up with activities for everyone to enjoy. Pleased to say this is my mom’s second home while I am at work. And, let’s not forget the fact they have bilingual speaking staff which it is a plus.
