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Premier Eye Care Services in Buffalo, NY
At 20-20 WestSide Eye Care, we prioritize personalized eye care tailored to your lifestyle, vision goals, and health needs. Our team of experienced optometrists, including Dr. Steven Bench with 34 years of practice and Dr. Kayla, combines professional expertise with a commitment to affordability and quality. We offer comprehensive services, from routine eye exams to medical eye condition management, ensuring early detection of issues like glaucoma and diabetes-related complications.

Our practice emphasizes patient education, helping you understand your vision needs while utilizing top-tier materials for eyewear solutions. Located in Buffalo, NY, we serve our community with flexible insurance options, a wide selection of designer frames, and a dedication to making eye care accessible and comfortable for every patient.
Services
Routine Eye Exams Medical Eye Exams Contact Lens Fitting Prescription Eyewear Designer Frames
Highlights and features
  • We offer 34 years of optometric experience with personalized care plans.
  • Our team provides designer eyewear options from trusted brands like Ray-Ban.
  • We accept major insurance plans and offer cash payment flexibility.
  • Our doctors specialize in early detection of systemic health issues through eye exams.
  • We combine medical expertise with a patient-first approach to eye health.
What people say
Super friendly staff Lots of frames available Kind and professional service Service was fast Clean facilities
Services
Routine Eye Exams
Our comprehensive eye exams detect early signs of eye diseases like glaucoma and cataracts while assessing overall vision health. We evaluate visual acuity, eye coordination, and peripheral vision to update prescriptions and identify systemic health issues. Patients receive personalized recommendations for corrective lenses and preventive care strategies tailored to their lifestyle needs.
Medical Eye Exams
These specialized exams diagnose medical eye conditions such as diabetic retinopathy, macular degeneration, and corneal abrasions. Using advanced diagnostic tools like slit lamp and fundus examinations, we assess intraocular pressure and retinal health. Our optometrists develop treatment plans for chronic conditions while monitoring patients with existing eye diseases or systemic health risks.
Contact Lens Fitting
We provide precise contact lens fittings with annual evaluations to ensure corneal health and proper lens fit. Our specialists help patients choose from various lens types including toric, multifocal, and daily disposables. The process includes training on proper insertion, removal, and care techniques for safe, comfortable vision correction.
Prescription Eyewear
Our optical shop offers prescription eyeglasses using premium quality materials for durable, accurate vision correction. Patients receive guidance on lens options like anti-reflective coatings and progressive designs. We ensure proper frame fitting and alignment to maximize visual clarity and comfort for both single-vision and multifocal prescriptions.
Designer Frames
We feature top designer brands including Ray-Ban, Versace, and Coach for fashion-forward eyewear solutions. Our opticians assist with frame selection based on face shape, prescription needs, and personal style preferences. The collection combines cutting-edge designs with durable materials to complement both professional and casual wardrobes.
People
Dr. Steven Bench
Optometrist
Dr. Bench has practiced optometry for 34 years in Western New York. He graduated from Southern California College of Optometry and serves as a foster care parent. A former Disneyland character performer, he lives in East Amherst with his two sons.
Dr. Kayla
Optometrist
Dr. Kayla earned her optometry degree in Boston after studying biology at Buffalo State College. An avid snowboarder and Buffalo Bills fan, she returned to her hometown to provide community-focused eye care services.
Questions
What eye care services do you offer?
We provide routine eye exams, medical eye condition diagnosis, contact lens fittings, and prescription eyewear including designer frames from top brands.
Do you accept insurance?
Yes, we work with all major insurance providers and offer cash payment options for flexible, affordable eye care solutions.
How often should I get an eye exam?
We recommend bi-annual exams for most patients, with more frequent visits for those with medical conditions or vision changes.
What eye conditions do you treat?
Our doctors diagnose and manage conditions like glaucoma, cataracts, diabetic retinopathy, dry eye syndrome, and macular degeneration.
Reviews (3)
Thomas Dickinson
Oct 14, 2021 Report
Very friendly and professional. Have extreme difficulty with my vision though neglected and repeated warnings from the optometrist through the past 7 years. Yet the doctor was understanding yet firm about me wearing my glasses to protect myself from future digression. Hats off to Dr Bench and his fantastic staff
Dale Goff
Oct 07, 2020 Report
If you're looking for an optometrist he's a good which does glasses, but he's not a ophtomlogist who dilates your eyes and does a through eye exam
Daniel Davis
Nov 01, 2017 Report
If zero star ratings were allowed that would be the more acceptable option. Please for the love of time and money if you take anything out of this long review, please go to a real optometrist and/or a different choice of eye doctor/group practice. If you'd like to know why read on
This place is so old school it's scary that he's still practicing. As well they are built around making a profit, as is any business however they take it to the next level. Like a car salesman that doesn't take no for an answer, they try to up sell you the entire way and then go as far as over charging you. Even though