Business Details
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Your Trusted Mercedes-Benz Dealer in Morristown, NJ
Mercedes-Benz of Morristown has been a trusted automotive partner since our founding, dedicated to delivering excellence in luxury vehicle sales, service, and customer care. Our team combines decades of automotive expertise with factory-certified training to provide unparalleled service for every client. We specialize in new and pre-owned Mercedes-Benz vehicles, offering a comprehensive range of models to meet diverse driving needs. Our service department features state-of-the-art facilities staffed by technicians who undergo continuous training to maintain their certifications and technical proficiency. We utilize genuine Mercedes-Benz parts to ensure optimal vehicle performance and longevity, backed by rigorous quality standards.Our amenities include complimentary loaner vehicles, a modern customer lounge, and advanced digital tools like the Mercedes me app for seamless vehicle management. Through our VANCARE Express program, we provide specialized fleet vehicle maintenance for commercial clients. Our commitment to transparency is demonstrated through upfront pricing, clear service estimates, and a no-pressure sales approach. With multiple service bays operating extended hours, we accommodate busy schedules while maintaining meticulous attention to detail. This combination of technical expertise, premium resources, and customer-centric philosophy has established us as a leader in the luxury automotive market.
Services
Sales
Service
Parts
Collision Center
Express Service
Highlights and features
- Factory-certified technicians with specialized Mercedes-Benz training
- Genuine OEM parts guaranteeing perfect vehicle compatibility
- 24/7 roadside assistance with complimentary towing services
- Express service available without appointments during business hours
- Commercial fleet maintenance through dedicated VANCARE Express program
What people say
Knowledgeable sales staff
Efficient service department
Quality vehicle maintenance
Pressure-free sales environment
Timely maintenance completion
Services
New Vehicle Sales
Mercedes-Benz of Morristown offers the complete lineup of new Mercedes-Benz models including luxury sedans, SUVs, and commercial vehicles. Our inventory features the latest C-Class, E-Class, GLC, GLE, and GLS models with transparent pricing and no-haggle policies. Certified product specialists provide detailed vehicle walkthroughs and financing options tailored to individual needs.
Factory Maintenance
Our service department provides scheduled maintenance and repairs using genuine Mercedes-Benz parts and factory diagnostic equipment. Services include oil changes, brake replacements, tire rotations, and complex engine diagnostics performed by master-certified technicians. Express service options allow walk-in maintenance without appointments during business hours.
Collision Repair
Mercedes-Benz Collision Center offers structural repairs using OEM parts and specialized tools calibrated for Mercedes vehicles. Our technicians complete frame straightening, paint matching, and safety system recalibration to factory specifications. The facility maintains strict quality control standards for post-accident vehicle integrity.
Genuine Parts
We supply authentic Mercedes-Benz components guaranteed for vehicle compatibility. The parts department stocks maintenance items, performance upgrades, and accessories with expert installation available. All parts undergo rigorous quality testing to meet manufacturer durability standards.
Roadside Assistance
24/7 Mercedes-Benz Roadside Assistance provides flat tire changes, battery jumps, fuel delivery, and towing services. Emergency response teams use GPS tracking to locate vehicles quickly. Covered services include trip interruption reimbursement for qualified warranty repairs requiring overnight stays.
People
Nayem Hossain
Product Specialist
Nayem Hossain is a Mercedes-Benz product specialist with extensive knowledge of vehicle features and configurations. He assists customers in selecting optimal models based on lifestyle needs while maintaining a pressure-free sales environment.
AJ Qayumi
Product Specialist
AJ Qayumi specializes in new vehicle sales with expertise in Mercedes-Benz technology and financing options. He coordinates test drives and facilitates paperwork completion while ensuring customer satisfaction throughout the purchasing process.
Willie Caldwell III
Service Manager
Willie Caldwell III oversees the service department's operations, managing technician workflows and quality control. He ensures timely maintenance completion while maintaining communication with vehicle owners about service progress.
Alex Marshall
Service Advisor
Alex Marshall serves as a service advisor, coordinating maintenance schedules and explaining repair requirements to customers. He provides detailed service estimates while ensuring work aligns with Mercedes-Benz technical standards.
Lauren Martinez
Sales Professional
Lauren Martinez specializes in matching customer needs with appropriate Mercedes-Benz models. She provides vehicle demonstrations and facilitates financing arrangements while maintaining focus on client satisfaction.
Questions
What Mercedes-Benz models are currently in stock?
We maintain inventory of C-Class, E-Class, GLC, GLE, GLS, and Sprinter models with varying trim levels and configurations available for immediate delivery.
Do you offer financing options for new vehicles?
Yes, we provide Mercedes-Benz Financial Services with competitive financing rates, lease-to-own programs, and trade-in valuation assistance through our finance department.
What are your service department hours?
Our service center operates Monday-Friday 7:30 AM-6:00 PM, Saturday 8:00 AM-1:00 PM, with 24/7 roadside assistance available.
Can I schedule service appointments online?
Yes, our website allows online scheduling for maintenance services with real-time technician availability and service estimate calculators.
Do you sell genuine Mercedes-Benz parts?
We exclusively offer factory-certified Mercedes-Benz parts with proper warranties and technical support for installation requirements.
What collision repair services are available?
Our certified collision center provides structural repairs, paint matching, and safety system recalibration using OEM parts and specialized diagnostic equipment.
Reviews (4)
Basavaraj G.
Jan 28, 2022
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I was looking for GLC and Vincent Santangelo helped me find the car with optional features I was interested in. Pricing was straight forward and delivered the car in 2 days. Very happy with everyone involved in my purchase there.
Lawrence Ernstoff
Jan 11, 2022
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On Friday, January 14, 2022, I needed to had an electrical problem on my 2018 E400 and met, as scheduled, with Mercedes Benz of Morristown Service Advisor Chris Zielyk. After explaining the ongoing issue, Chris assured me it would be resolved and suggested I wait in their Customer seating area. After a short wait, Chris provided his text message for future follow up contact and then called my cell phone indicating that their tech rep found and resolved the problem. The parts and labor were covered under warranty. Chris has always provided a professional and competent experience for me in serving
Dan Cirelli
Dec 12, 2021
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Great job fitting my emergency in without an appointment, MBM! Great people, great attitude, great service, even a great and welcoming reception area for my wait. You should know that I went to another dealer closer to my house that morning and left when they couldnt match your service/people/attitude. Bravo.
Football
Dec 12, 2021
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My day got off to a rocky start when I ran over a nail or something on the highway and had to quickly find a shop that could fix a tire. A mere three hours later I was driving out of this dealership with the tire replaced. They accepted and worked with my tire insurance policy and were quite efficient. Thank you to all the guys who helped me that day.
