Business Details
Upscale Pet Grooming & Luxury Pet Products in CT
At Ruff & Tumble, we specialize in providing exceptional, upscale pet care experiences designed to make every visit stress-free and enjoyable for pets and owners alike. With over two decades of expertise, our team is dedicated to exceeding expectations through personalized grooming services, luxury pet products, and a deep commitment to animal well-being. Our environment prioritizes safety, comfort, and individualized attention, ensuring pets feel secure while away from their families. We cater to diverse needs, from breed-specific grooming to specialized treatments for anxious or senior animals, and maintain transparency by informing owners of any health or behavior changes during visits.Our use of all-natural, pH-balanced products reflects our focus on maintaining pets' skin and coat health. By combining technical skill with compassionate care, we aim to enhance the bond between pets and their families while delivering results that highlight each animal's unique beauty.
Services
Pet Grooming
Bath Services
Nail Trimming
Ear Cleaning
Teeth Brushing
Deshedding
Skunk Treatment
Flea & Tick Baths
Mud Bath Treatment
Probiotic Cleanse
Highlights and features
- We offer over 20 years of specialized pet grooming expertise.
- Our team provides breed-specific grooming tailored to coat types.
- We use all-natural, pH-balanced products for pet skin health.
- We prioritize stress-free environments for anxious or senior pets.
- Our stylists are trained in trendy cuts like teddy bear trims.
What people say
Stress-free grooming
Skilled stylists
Best Pet Spa
Luxury products
Positive environment
Services
Pet Grooming
Our expert groomers specialize in breed-specific styles for Bichons, Poodles, Schnauzers, and trendy cuts like puppy cuts. Services include hand-scissoring, coat maintenance, and customized styling while prioritizing pet comfort. We never shave coats without owner permission and focus on enhancing each pet's natural features through precise techniques.
Bath Services
Two-stage cleansing includes hand washes, blueberry facial treatments, and thorough blow-drying. We use natural, moisturizing products tailored to skin types while providing nail trimming, ear cleaning, and coat conditioning. Our process removes dead undercoat and leaves fur soft, voluminous, and properly maintained.
Deshedding
Specialized treatments target undercoat removal for double-coated breeds. This service reduces shedding, prevents matting, and maintains coat health through professional tools and techniques. Regular deshedding helps manage fur volume between grooming appointments while improving skin condition and comfort.
Pet Coloring
Non-toxic, semi-permanent coloring options add fun visual elements to pets' coats. Using OPAWZ food-grade pigments, we offer washable color effects that last 6-12 washes. This service requires owner consent and works best on light-colored coats, providing temporary style without damaging fur.
Senior Pet Care
Tailored services for senior pets include gentle handling, shorter sessions, and adaptive techniques for mobility-challenged animals. We implement safety protocols for older pets while maintaining grooming standards. Our team communicates specific care requirements to owners to ensure continued comfort at home.
People
Stephanie
Owner
Stephanie leads Ruff & Tumble with a lifelong passion for animal care, combining business expertise with hands-on grooming knowledge to maintain service excellence across both locations.
Karen
Manager- South Windsor
Karen oversees South Windsor operations with 15+ years in pet care, specializing in client communication and team leadership while ensuring consistent service quality for every pet.
Megan
Manager- Glastonbury
Megan manages Glastonbury's daily operations, applying her extensive grooming experience to train staff and maintain the salon's reputation for exceptional, stress-free pet experiences.
Amanda
Stylist
Amanda provides expert grooming services with specialized training in breed-specific cuts, focusing on creating positive experiences for pets through patient, reward-based handling techniques.
Nicole
Bather
Nicole ensures thorough, gentle bathing treatments using natural products, working closely with groomers to maintain coat health while making each pet's spa experience enjoyable and calming.
Questions
What grooming services do you offer for senior pets?
We provide specialized handling for senior pets including shorter sessions, adaptive techniques for mobility issues, and gentle grooming to ensure comfort while maintaining coat health standards.
Do you use natural products for pet baths?
Yes, we exclusively use all-natural, pH-balanced products with soothing ingredients like blueberry facial treatments that clean, moisturize, and protect pets' skin and coats.
What happens if I need to cancel an appointment?
We require 24-hour notice for cancellations. Missed appointments within 24 hours incur a 50% deposit fee applied to future grooming services as stated in our cancellation policy.
Can you accommodate requests for creative pet coloring?
Yes, we offer semi-permanent, non-toxic coloring with OPAWZ pigments. Owner consent is required, and results vary by coat type. Colors wash out after 6-12 baths.
What are your age restrictions for pet services?
We have age limits for safety: small dogs over 13, medium/large over 12, and extra large breeds over 10. Visit our FAQ page for complete policy details.
Reviews (5)
Gene Feigel
Jan 04, 2022
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Great service. Very friendly. We've been taking our poodle since he was 4 months old. They listen carefully and the cuts are exactly what we ask for.
Renee Schlesinger
Dec 06, 2021
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Critical:Professionalism,Value
Called and was asked 100 questions and each time i answered the questions she had to keep putting me on hold. Pricing was very high for a 70 pound dog that just needed as bath and blow out! Then when i asked if she had any opening, i was told we have no baths available till mid January! Really???
Called and was asked 100 questions and each time i answered the questions she had to keep putting me on hold. Pricing was very high for a 70 pound dog that just needed as bath and blow out! Then when i asked if she had any opening, i was told we have no baths available till mid January! Really???
Christine Welch
Dec 06, 2021
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Stephanie, the owner & stylist did an amazing job on my baby it was his first haircut/ grooming and she made me feel so comfortable leaving my puppy in her care and assured me that he would be in good hands. She pampered him and he came back to me looking and smelling AMAZING I will be bringing him back for his next appointment soon! Thanks Stephanie! Nothing like having a groomer that you can trust!
Alyssa Tezack
Dec 04, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
We take our labradoodle Charlie to Ruff and Tumbler, they are absolutely amazing! No hot cage drying and every time we pick Charlie up hes groomed perfectly and happy. We will never take him anywhere else again!
We take our labradoodle Charlie to Ruff and Tumbler, they are absolutely amazing! No hot cage drying and every time we pick Charlie up hes groomed perfectly and happy. We will never take him anywhere else again!
Elizabeth Gavidia
Nov 17, 2021
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Stephanie is amazing and she takes great care of my three pups
She always gives them great haircuts and I am always happy!
She always gives them great haircuts and I am always happy!
