Business Details
29 Years
experience
Expert Appliance Repair Services in Richland Hills, TX
Guinco Service Appliance Repair was founded in 1997 in Fort Worth, Texas, with a commitment to delivering honest, knowledgeable, and dependable appliance repair services. Our team of factory-trained, certified technicians provides repairs for all major home appliances, backed by a year-long warranty guarantee. We maintain direct partnerships with manufacturers like Whirlpool to access OEM parts and hands-on training, ensuring timely and accurate repairs.With over 110 employees serving four states, we prioritize continuous learning, diversity, and community involvement to uphold our reputation as a trusted industry leader. Our mission is to alleviate the stress of broken appliances through professional service, transparent communication, and a dedication to exceeding customer expectations.
Services
Washers
Dryers
Dishwashers
Refrigerators
Cooktops
Ovens
Microwaves
Ranges
Ice Machines
Wine Coolers
Details
- Year established: 1997
Highlights and features
- We have over 25 years of experience in appliance repair.
- Certified technicians with rigorous training programs.
- Direct access to OEM parts through Whirlpool partnerships.
- 1-year warranty guarantee on all repairs.
- Committed to diversity and inclusion in service delivery.
What people say
Quality Service
Certified Technicians
Guaranteed Repair
Services
Appliance Repair
Guinco Service Appliance Repairco Service provides certified repair services for all major home appliances, including washers, dryers, refrigerators, and ovens. Our technicians use OEM parts and factory training to ensure reliable fixes. With a 1-year warranty, we guarantee quality and customer satisfaction across Texas, Oklahoma, Kansas, and Arizona.
Refrigerator Repair
Our technicians specialize in repairing refrigerators, freezers, and wine coolers, addressing issues like cooling inefficiency and component failures. Using manufacturer-approved parts, we restore appliance functionality quickly. This service is available across our four-state service area with a focus on long-term reliability.
Washer & Dryer Repair
Guinco Service Appliance Repairco Service repairs all types of washers and dryers, resolving problems such as leaks, motor failures, and heating issues. Our certified technicians complete repairs efficiently to minimize downtime. We serve residential customers in Texas, Oklahoma, Kansas, and Arizona with a 1-year warranty on all work.
Oven & Cooktop Repair
We repair ovens, cooktops, and ranges, addressing heating inconsistencies, ignition failures, and control panel issues. Our team uses OEM parts to ensure safety and performance. Available across four states, this service includes a 1-year warranty for customer peace of mind.
Dishwasher Repair
Guinco Service Appliance Repairco Service fixes dishwashers with problems like drainage issues, motor failures, and control malfunctions. Our technicians use factory-trained methods and genuine parts for durable solutions. This service is offered in Texas, Oklahoma, Kansas, and Arizona with a commitment to prompt, professional results.
Questions
What areas do you service?
We service Texas, Oklahoma, Kansas, and Arizona, including major cities like Dallas-Fort Worth, Oklahoma City, Wichita, and Phoenix.
What brands do you repair?
We repair all major brands, including Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper, Amana, Gladiator, and Estate appliances.
Do you offer a warranty?
Yes, we provide a 1-year warranty guarantee on all appliance repairs to ensure customer satisfaction.
Can I book service online?
Online booking is available for Whirlpool, Maytag, KitchenAid, Jenn-Air, Gladiator, Roper, Amana, and Estate appliances. Contact us directly for other brands.
Are your technicians certified?
Yes, all our technicians undergo rigorous training and certification to ensure expertise in appliance repair.
Reviews (7)
Mike A.
Jan 04, 2022
Report
Randall Sims was our appliance repair specialist. He was very knowledgeable, personable, and efficient. He switched out the board on our double oven and also gave me some good tips to prevent any issues in the future. Highly recommend this company and the repair specialist. Will definitely use them again.
Delia Quinones
Dec 30, 2021
Report
Ive been waiting 3 months for my washer to be fixed!!! Your customer service is bad they dont give me no answer to why its been 3 months! Im sure you can find parts in different locations! I need my washer !!!
Adam P.
Nov 22, 2021
Report
As the preferred Kitchenaid service provider in the area, I ordered a new button panel for my Kitchenaid over range vent hood. I was VERY specific about what part needed to be replaced. This was in March of this year. They showed up a month later with the wrong part. They then tried to charge me over $100 for the trip charge when they accomplished and diagnosed nothing. They said they would get the right part. I didn't hear from them for over a month. After about six weeks they started alerting me monthly that the part wasn't available. That went on for a few months then went dark again
Mk H.
Nov 15, 2021
Report
HORRIBLE flexibility with scheduling. As a school teacher, needed an afternoon time for installation of a dryer part that was ordered and paid for.
ZERO help from "customer service" ..via texts- NEVER spoke to a person, and now delayed over a week for install of part, as I have to take a day off to accommodate Guinco's service department. What??????.... When I inquired, via text, to have a different arrival window other than 11-2, was told, "not possible".
NEVER will use again and will tell others.
TERRIBLE "customer service".
ZERO help from "customer service" ..via texts- NEVER spoke to a person, and now delayed over a week for install of part, as I have to take a day off to accommodate Guinco's service department. What??????.... When I inquired, via text, to have a different arrival window other than 11-2, was told, "not possible".
NEVER will use again and will tell others.
TERRIBLE "customer service".
Michael M.
Nov 05, 2021
Report
Randall Sims came to our home today to fix the hinges on our fridge. He gave us an honest evaluation, was very transparent about labor costs up front (which not all service professionals are), and was efficient with our time. We were very pleased with with Randall's service. Our entire home has KitchenAid/Whirlpool products and if we have any repair needs we'll be back with Guinco.
C. & B.
Oct 14, 2021
Report
If I could leave ZERO stars I would. This company is a waste of time. They do not give you a time frame of when they are coming until the evening before your appointment. Then will cancel your appointments the morning of for unforeseen incidents, then reschedule a week or more out.only to cancel the morning of AGAIN. To expect people to completely rearrange their schedules at the drop of a hat only for the company to cancel is absolutely absurd. Im a reasonable person and understand the unavoidable things happen. But for it to be a routine incident, this company needs to evaluate
Jaime M.
Oct 05, 2021
Report
I was very impressed with the service. Shane Peterson came out (and was training another person who was equally awesome) and was able to quickly identify the problem, fix it and also took time to explain how to properly clean the dishwasher filter. He also noticed that the wheel track on top wasn't great and fixed that too!
