Business Details
Emergency
services
Your Trusted Partner for Real Estate Solutions in Springfield, OR
Keystone Real Estate has been serving property owners and renters in Lane County, Oregon since 2021. Our team of experienced realtors and property managers specializes in residential and commercial real estate solutions, including property management, rental services, and real estate sales. We utilize advanced technology through Appfolio for efficient accounting systems, providing clients with monthly financial reports and secure payment processing. Our property management services include 24/7 emergency response, tenant screening, maintenance coordination, and eviction services when necessary. We maintain membership in the Multi-Family Housing Council of Oregon and RMLS to stay current with industry standards and legal requirements.Our fee structure is percentage-based on collected rents, ensuring alignment with client success. We offer free website listings for vacant units and provide comprehensive support for first-time landlords managing properties across state lines. Our team prioritizes transparent communication and responsive service, as evidenced by our client testimonials highlighting timely maintenance resolution and personalized attention. We maintain physical office hours Monday through Thursday with after-hours availability for emergencies. Our commitment to ethical practices and continuous education ensures clients receive professional, reliable real estate services tailored to their specific needs.
Services
Property Management
Real Estate Sales
Rental Listings
Tenant Screening
Maintenance Services
Highlights and features
- Experienced realtors with local market expertise in Lane County
- 24/7 emergency maintenance response for property owners
- Transparent accounting systems with monthly financial reporting
- Free rental property listings for vacant units
- Responsive team with proven tenant screening processes
Associations and certifications
- Multi-Family Housing Council of Oregon
- RMLS
What people say
Great communication
Amazing staff
Quick process
Responsive whenever something comes up
Excellent job
Services
Property Management
Our comprehensive property management services ensure your investment generates reliable income. We handle tenant screening, rent collection, maintenance coordination, and emergency response 24/7. With Appfolio-powered accounting systems, we provide monthly financial reports and maintain records for seven years. Our team handles evictions and legal compliance while offering personalized support for property owners across state lines.
Real Estate Sales
We specialize in helping clients buy and sell residential properties with expert market guidance. Our RMLS membership provides access to extensive listing networks while our ethical approach prioritizes client needs. We leverage the latest technology for property exposure and offer strategic pricing guidance. Our team supports clients through every transaction phase from listing to closing.
Tenant Screening
Our thorough tenant screening process protects property owners' investments through comprehensive background checks. We verify rental history, creditworthiness, and criminal records while maintaining fair housing compliance. Our digital application system streamlines the process while ensuring qualified tenants for managed properties. This service reduces vacancy risks and potential property damage.
Maintenance Services
We provide 24/7 emergency maintenance response for urgent property issues. Our network of qualified contractors handles routine and emergency repairs with owner approval. From staircase repairs to system maintenance, we coordinate quality workmanship while keeping owners informed. Our digital work order system tracks service history and maintenance costs.
Rental Listings
Our free rental listing service includes professional online exposure through multiple platforms. We create detailed property descriptions with high-quality images to attract qualified tenants. Our marketing reaches local renters while our screening process ensures reliable occupants. Owners receive regular updates about showing activity and application status.
Questions
What property management services do you offer?
We provide complete property management including tenant screening, rent collection, maintenance coordination, 24/7 emergency response, and financial reporting through Appfolio.
How do you handle maintenance requests?
We respond promptly to maintenance issues with 24/7 emergency service and coordinate qualified contractors for repairs with owner approval.
What areas do you serve?
We primarily serve Lane County, Oregon with property management and real estate services.
How are management fees structured?
Our fees are percentage-based on collected rents with a one-time setup fee per unit. This ensures our success aligns with yours.
Do you offer rental listing services?
Yes, we provide free website listings for vacant units with optional enhanced listings featuring multiple photos and detailed descriptions.
What payment methods do you accept?
We accept ACH transfers ($3 fee) and debit card payments ($9.99 fee) through our Appfolio payment system.
Reviews (7)
Brandon McCall
Dec 22, 2021
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Positive:Professionalism
My wife and I rented from Steve for 6 years. They treated us well. Pretty happy with my experience, thanks Steve and staff!
My wife and I rented from Steve for 6 years. They treated us well. Pretty happy with my experience, thanks Steve and staff!
Lawrence W.
Aug 04, 2021
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Keystone has manage my 15 units for over 30 years now. In that 30+ years I have had 5 people move out and only had to rehab 1 unit. I never had a tenant not pay their rent. Tenants have been late a few times but that is to be expected. They keep rents at market value. I never had better tenants in my units or a better company to represent my best interests. I have been with 8 other management company's and they charged me a % to manage and fees to collect rents and more fees to printing/mailing/emailing owners reports, more fees to do inspections and even more fees to post or mail notices
Charlene Joseph
Apr 27, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Steve and crew managed my property in downtown Eugene for 15 or so years and were the absolute best. It's always scary being an out of town owner, finding someone who is honest, fair, knowledgeable and keeps your best interest at heart. I would highly recommend them for personal, professional sales and service.
Steve and crew managed my property in downtown Eugene for 15 or so years and were the absolute best. It's always scary being an out of town owner, finding someone who is honest, fair, knowledgeable and keeps your best interest at heart. I would highly recommend them for personal, professional sales and service.
Will Smith
Mar 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
The best company I have ever rented from. They are very understanding and willing to work with you. They treat everyone like family. Keystone will be the only place I ever rent from and one day hope to have them help buy a home. Thank you keystone!
The best company I have ever rented from. They are very understanding and willing to work with you. They treat everyone like family. Keystone will be the only place I ever rent from and one day hope to have them help buy a home. Thank you keystone!
Briana Carlson
Feb 07, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
This is by far the best property management I have ever used. Truly remarkable in many ways. I am treated like Family and have nothing bad to say about keystone at all.
This is by far the best property management I have ever used. Truly remarkable in many ways. I am treated like Family and have nothing bad to say about keystone at all.
Lawrence Wright
Feb 04, 2021
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As an owner of property I find myself at Keystones doors. They have increase profits for owners by 7-9% over the last few years. They are all about doing what's in the owners best interests and maintaining tenants for many years. Their property management fees are truly amazing starting at 5-8%. In todays market that is hard to come by. Thank you Mr. Nielsen For your willingness to always go above and beyond for your owners.
Tiffany Perez
Aug 15, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
They are patient and kind. Always Quick to fix whatever I need.
They are patient and kind. Always Quick to fix whatever I need.
