Business Details
42 Years
experience
Your Trusted Free Medical Clinic in Pulaski, VA
The Pulaski Free Clinic has been dedicated to providing quality healthcare to uninsured adults and Medicaid recipients in Pulaski County, Virginia since its founding over 40 years ago. Established by community leaders who believed in universal access to healthcare, the clinic offers primary medical care, referrals to specialists, lab work, and diabetes management. Our team includes experienced providers like Dr. Carl Hanks, who brings extensive medical expertise from private practice and emergency medicine. Executive Director Linda Frank leads our mission-driven operations, leveraging her background in human services and nonprofit management. We provide cost-free visits and medications to eligible patients, serving those who cannot afford private insurance or lack workplace coverage.Our services are supported by partnerships with local organizations and foundations, ensuring sustainability and community impact. The clinic maintains strict income eligibility guidelines aligned with federal poverty thresholds, ensuring resources reach those most in need. As a 501c3 nonprofit, we rely on donations and volunteers to continue our work. Our board of directors and dedicated staff uphold a commitment to compassionate, equitable care. Through decades of service, we have become a trusted healthcare resource for Pulaski County residents.
Services
Primary medical care
Medicaid services
Diabetes management
Medication assistance
Lab work
Details
- Year established: 1984
Highlights and features
- We provide free primary medical care to low-income residents
- Our team includes experienced providers like Dr. Carl Hanks
- We accept Medicaid and offer medications at no cost
- We've served Pulaski County for over 40 years
- Our eligibility guidelines align with federal poverty thresholds
Services
Primary medical care
Our clinic provides comprehensive primary care services including routine check-ups, chronic condition management, and preventive care. Patients receive personalized treatment plans from experienced providers. These services are available at no cost to eligible individuals meeting income guidelines.
Medicaid services
We accept Medicaid patients and assist with insurance navigation. Our staff helps patients understand coverage options and access necessary medical services. Medicaid recipients receive the same quality care as all other clinic patients.
Diabetes management
Specialized diabetes care includes blood sugar monitoring, medication management, and patient education. Our providers develop individualized treatment plans to help patients manage their condition effectively. This service addresses a critical need in our community's health landscape.
Medication assistance
Eligible patients receive essential medications at no cost through our assistance program. We maintain a formulary of commonly prescribed medications to support treatment adherence. This program helps reduce financial barriers to necessary treatments.
Lab work
In-clinic laboratory services include blood work, urinalysis, and other diagnostic tests. These services support accurate diagnosis and treatment monitoring. Patients receive timely results interpretation from our medical team.
People
Linda Frank
Executive Director
Linda Frank has served as Executive Director since 2016, bringing 20+ years of nonprofit leadership experience. She previously worked with United Way and The Shepherd's Center, focusing on healthcare access and elder services. Her expertise includes program development and grant writing.
Dr. Carl Hanks
Physician
Dr. Carl Hanks joined the clinic in 2015 after 28 years in private practice and emergency medicine. He earned his medical degree from the University of Virginia. His experience includes both primary care and urgent care settings.
James Kelly
Board President
James Kelly serves as Board President, providing strategic leadership to the clinic's governance. As a local community leader, he helps guide the organization's long-term vision and resource development efforts.
Vickie Love Jones
LPN / Patient Advocate
Vickie Love Jones serves as LPN and patient advocate, supporting patients through care coordination. She assists with navigating healthcare services and connecting patients with necessary resources.
Questions
What are the eligibility requirements for free services?
Patients must be Pulaski County residents aged 18-65, uninsured, and have household income at or below 300% of federal poverty guidelines. Medicaid recipients automatically qualify.
What medical services do you offer?
We provide primary care visits, lab work, diabetes management, medication assistance, and specialist referrals. All services are delivered by licensed medical professionals.
How do I schedule an appointment?
Call us at (540) 980-0922 during business hours. New patients will need to complete an intake screening process before scheduling regular appointments.
Do you accept insurance?
We accept Medicaid as payment. For patients without insurance, services are provided free of charge based on income eligibility requirements.
What documents are needed to become a patient?
Bring ID, proof of Pulaski County residency, income documentation, and Medicaid denial letter if applicable. We provide forms for income verification and confidentiality agreements.
Reviews (6)
Tina Tickle
Oct 19, 2021
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These ppl are great!! If you don't have Inc an have medical needs or just need a Dr this is the place to go!! The ppl working there are AMAZING CARING ppl!!
P. S.
Jun 26, 2021
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They have no problem putting a patient at risk. I have been going there for about 2 years because i have no insurance. A few months back, I had to see what is nothing more than the equivalent of a quack. She kept me sitting in the room for two hours. Then, tells me she can hear me breathing. No duh! What do you expect with some who has a respiratory condition and has had a face diaper on for 2 hours.
She then proceeds to try and shrink me. She also decided to switch my medication, swearing that just because she could hear me breathing I have something I do not. I get the FIRST medication then had
She then proceeds to try and shrink me. She also decided to switch my medication, swearing that just because she could hear me breathing I have something I do not. I get the FIRST medication then had
Just Me
Jan 16, 2021
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Great staff and very knowledgeable. Quick to assist u and get u the help u need. Make u feel comfortable during ur visit. You don't leave feeling confused or unsure of what is going on. Thanks to all staff and volunteers at Pulaski Free clinic.
Linda Day Holliday
Jul 19, 2020
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I have recieved the understanding and caring I deserve as a human being. I don't feel my observations of how I feel are ignored " EVER". Me and so many others like me are truly blessed to have this clinic and it's absolutely fabulous staff.
Sherrie Blair
Oct 10, 2019
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Very kind, supportive staff. They will do their best to help u anyway they can. Staff is very knowledgeable and Caring. Would definitely recommend this place and the Wonderful Staff!!
M. S.
Jun 06, 2018
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Nice and helpful staff. Sign up process is a long wait on Thursday evening but once you are accepted waiting on appointments is not too bad
