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Your Trusted Healthcare Partner in Galax, VA
At Twin County Regional Healthcare, we are dedicated to delivering high-quality, patient-centered care to our community. Our team of experienced professionals provides a comprehensive range of services, including emergency medicine, behavioral health, cardiology, and advanced surgical care, ensuring that patients receive the most effective treatments available. With a focus on safety and innovation, we utilize cutting-edge diagnostic technologies and evidence-based practices to address both acute and chronic conditions. Our commitment to excellence is reflected in our recognition by the Leapfrog Group for hospital safety, as well as our specialized programs like the Stroke Center and Cardiac Rehabilitation. We prioritize personalized care through our family-friendly environment, offering services such as the Special Delivery Program and pediatric care.

Our multidisciplinary approach ensures seamless coordination between primary care providers, specialists, and rehabilitation therapists. As a regional leader in healthcare, we continuously invest in staff development and community education initiatives. Our facilities are designed to provide comfort and accessibility, with locations in Galax and Hillsville. We maintain transparent communication with patients regarding treatment options, costs, and outcomes, fostering trust and long-term relationships. Through our dedication to continuous improvement, we strive to be the healthcare partner our community can rely on for generations to come.
Services
Emergency Services Behavioral Health Cardiology Neurology Surgical Services Urology Rehabilitation Therapy Imaging Services Primary Care Women's Center
Highlights and features
  • We offer 24/7 emergency care with board-certified specialists
  • Our team includes experienced orthopedic surgeons and nurse practitioners
  • Recognized for hospital safety excellence by Leapfrog Group
  • We provide coordinated care across 20+ medical specialties
  • Specialized programs for stroke, cardiac, and women's health
Associations and certifications
  • Leapfrog Group
Services
Emergency Services
Our 24/7 emergency department provides immediate care for acute injuries and medical conditions. Staffed by board-certified physicians, we offer rapid diagnostic testing and treatment for trauma, heart attacks, strokes, and other emergencies. The facility maintains advanced capabilities for critical care stabilization and transfer to specialized centers when needed.
Behavioral Health
Comprehensive mental health services include inpatient care and intensive outpatient programs. Our specialists treat depression, anxiety, and other behavioral conditions using evidence-based therapies. The program features a dedicated 12-bed unit and structured treatment plans for adults facing mental health challenges.
Cardiology
Full-service cardiology department offering diagnostic testing, cardiac rehabilitation, and treatment for heart conditions. Services include echocardiograms, stress tests, and management of hypertension and coronary artery disease. Our team provides both preventive care and post-event recovery programs.
Rehabilitation Therapy
Multidisciplinary rehab services address mobility issues through physical, occupational, and speech therapy. Specialized programs help patients recover from injuries, surgeries, or neurological conditions like stroke. Treatment plans focus on restoring function and improving quality of life for all age groups.
Women's Center
Comprehensive women's health services include maternity care, mammography, and gynecological treatments. The Special Delivery Program offers prenatal education and support. Advanced imaging technologies aid in early detection of breast cancer and other conditions affecting women's health.
People
Dr. James Dallis
Orthopaedic Surgeon
Board-certified orthopedic surgeon with 30+ years of experience in joint reconstruction and sports medicine. Specializes in treating musculoskeletal injuries and degenerative conditions using both surgical and conservative approaches.
Dalana Lane
Adult Geriatric Acute Care Nurse Practitioner
Certified nurse practitioner specializing in geriatric care and post-acute treatment. Provides comprehensive medical management for elderly patients with complex health needs in the Independence Family Care location.
Teresa Ray
Adult Gerontology Acute Care Nurse Practitioner
Board-certified acute care provider delivering specialized treatment at the Hillsville Family Care Center. Focuses on geriatric medicine and complex case management for adult patients with chronic conditions.
Barbara Deets Mathews
Pediatric Nurse Practitioner
Certified pediatric provider offering comprehensive care for children at Twin County Pediatrics. Specializes in preventive care, immunizations, and treatment of common childhood illnesses in the Galax location.
Shruthi Janardhanan
Internal Medicine Physician
Internal medicine specialist managing chronic conditions like diabetes and hypertension. Provides annual physicals, preventive screenings, and treatment for acute medical issues affecting adult patients.
Questions
What emergency services are available?
Our 24/7 emergency department treats all critical conditions including heart attacks, strokes, and traumatic injuries with board-certified specialists and advanced diagnostic equipment.
How do I schedule a specialist appointment?
Call our centralized scheduling team at 276.238.2523 or use our online Find a Doctor search to book appointments with specialists in 20+ medical fields.
What insurance plans do you accept?
We accept Medicare, Medicaid, and major commercial insurance plans. Contact our billing department at 276.236.1660 for specific coverage verification.
Are telehealth options available?
Yes, we offer telemedicine consultations through our patient portal for non-emergency medical concerns and follow-up appointments with participating providers.
What safety measures are in place?
We maintain Leapfrog Group 'A' safety grade standards with strict infection control protocols, staff training programs, and continuous quality improvement initiatives across all departments.
Where are your outpatient facilities located?
Outpatient rehabilitation services operate at 199 Hospital Drive, Suite 1 Galax, VA 24333, with additional specialty clinics in Hillsville and Independence locations.
Reviews (4)
Opa Alexander
Dec 30, 2021 Report
I had an emergency this past weekend. Had to go to emergency room, then admitted. Everyone was very nice and professional. It is a small hospital and like all small hospitals now they are swamped, but I received really good care. Very clean, nurses very attentive to my needs, follow up call after discharge to see if I was OK. Only reason for 4 stars instead of 5 is they couldn't run one test due to staffing but they explained this in detail to me. Thank you to all.
Lisa Poole
Jul 08, 2020 Report
Was in the waiting room for hours just to get seen then after finally getting called back was seen by a PA who really didn't even take time to examine me
Richard Taylor
Nov 25, 2019 Report
This is among the worst hospitals ever. If you're ever in an accident or get seriously sick while in this area, go somewhere else. Mt. Airy N.C., Whyteville, Pulaski and Dublin have better hospitals. I would highly suggest Radford Hospital if you can hold on long enough to get there.
Michelle Smith
Aug 09, 2019 Report
Beware. They outsource their ER doctors to unqualified doctors.
McCarter is a poorly equipped physician. You are better off going to Web Md and treating yourself.