Business Details
15 Years
experience
Certified Memory Care Community in Austin, TX
At Provident Memory Care, we are dedicated to enriching the lives of individuals living with Alzheimer's and dementia by creating communities where residents are treated with the utmost respect and dignity. Our certified Alzheimer's assisted living communities in Southwest Austin are staffed with professionals specially trained to meet the unique needs of memory care residents and their families. We recognize the trust placed in us when families choose our services and equip our team with the tools necessary to provide care aligned with these expectations. Our approach emphasizes not only safety and health but also the preservation of individual identity through personalized care plans developed in collaboration with families. We operate under a social model of care that prioritizes companionship, peer socialization, and meaningful daily engagement, distinguishing ourselves from clinical medical models.Our home-like environment features 22 private rooms with half baths, a secure landscaped courtyard, and a structured daily program of physical, cognitive, and social activities. Our team provides 24-hour assistance with activities of daily living, medication management, and three home-cooked meals daily prepared by our kitchen director in collaboration with a registered dietitian. We actively involve families in care planning while empowering residents to maintain independence through guided participation in their daily routines. Our commitment to quality care is reflected in our Texas Department of Aging and Disability Services licensing and specialized Alzheimer's certification. We believe in taking care of very special people in a very special way.
Services
Certified Alzheimer's Care
24-Hour Staff Support
Personalized Care Plans
Home-Cooked Meals
Daily Activity Programs
Medication Management
Laundry Services
Housekeeping
Nursing Supervision
Social Engagement
Details
- Year established: 2011
Highlights and features
- We operate under Texas Department of Aging and Disability Services licensing with specialized Alzheimer's certification.
- Our staff provides 24-hour assistance with activities of daily living in a secure, home-like environment.
- We implement individualized care plans developed with family input and resident preferences.
- Our social model of care emphasizes peer interaction and meaningful daily engagement over clinical approaches.
- We offer structured programming including physical, cognitive, and social activities for 10 hours daily.
Services
Certified Alzheimer's Care
Our Texas-licensed Alzheimer's care community provides specialized support through trained staff and individualized care plans. Residents receive personalized attention focused on maintaining cognitive function and daily living independence. The program combines medical oversight with social engagement to create a balanced approach to memory care.
24-Hour Staff Support
Trained caregivers offer continuous assistance with bathing, dressing, medication management, and other daily needs. Our three-shift staffing model ensures consistent support while maintaining familiarity between residents and caregivers. This service enables safe, responsive care tailored to individual routines and requirements.
Daily Activity Programs
The Branches in Time Activity Program delivers 10 hours of daily programming including physical exercise, cognitive games, and social interaction. Activities are designed to stimulate memory, encourage mobility, and foster community connections through gardening, music therapy, and reminiscence sessions in a secure, supportive environment.
Home-Cooked Meals
Three balanced meals and three hydration breaks are served daily using recipes developed with registered dietitians. The menu features comfort foods like slow-cooked brisket and homemade desserts while accommodating dietary restrictions. Staff dine with residents to provide eating assistance and social interaction during meals.
Personalized Care Plans
Each resident receives a customized care plan based on their abilities, preferences, and medical needs. Families collaborate with our team to develop these plans, which are regularly reviewed and adjusted. This approach ensures residents maintain autonomy while receiving appropriate assistance with daily routines and personal care.
Questions
What makes Provident different from nursing homes?
We use a social care model with 24-hour staff in a home-like setting rather than clinical medical facilities with 24/7 RNs. Our focus is on social engagement and independence.
What services are included in residency?
24-hour personal care, medication management, three home-cooked meals daily, weekly housekeeping, laundry, and 10-hour daily activity programs are all included in our base services.
How are care plans developed?
Individualized plans are created with family input, considering each resident's abilities, needs, and preferences. Families actively participate in planning and regular reviews ensure ongoing appropriateness.
Can residents receive medical therapies?
Yes, third-party providers can deliver physical therapy, occupational therapy, and speech therapy services on-site when needed, maintaining our residents' access to comprehensive care options.
What safety measures are in place?
Our secure facility includes monitored entry points, emergency call systems in private rooms, and staff trained in dementia-specific safety protocols to ensure resident well-being at all times.
Reviews (6)
Gretchen Beausoleil
Jun 06, 2021
Report
My dad has been at Provident Memory Care for about a month. He really likes it. Brandi and her nursing staff treat him with the dignity and respect that he deserves. They are amazing. Jenny did an outstanding job helping me navigate through the admitting paperwork and has always been there for me, within minutes, whenever a have questions. Thank you so much for the professional and personal care everyone has given to my dad.
Malisa Thacker
Jun 02, 2021
Report
My Mother has been at Provident for almost 7 months. There was a change in director's after my Mom had been there about a month. Jenny, the new director, is great. Nurse Brandi Burnett is awesome. I don't know all of the staff's names but the ones I've been in contact with or spoke with on the phone have all been very nice and helpful; Brandi, Genette, Nicole, Jennifer, Heidi, Carol. My Mom's health has been up and down but staff has taken good care of her. They always call, email or text when any change or problem arises. My Mom is under Hospice care and they are wonderful. I get weekly updates
Kathy Turchi
May 26, 2021
Report
My mother has been at Provident for 1 1-2 yrs. She has gotten excellent care the entire time. If there is any problem I get a phone call. Before she was on hospice the nurse practitioner was notified immediately of any health problems. It takes a special kind of person to deal with Dementia and Alzheimers patients and they are wonderful. Yes the building is older and the furnishings and pictures are old fashioned but so are the patients. They seem very happy and well taken care of every time Ive visited. Mom got a haircut a few weeks ago after Covid restrictions have lifted some and they
Houstongal
Apr 21, 2021
Report
My mother was a resident at Provident Memory Care for approximately 18 months. Initially, I was apprehensive about moving her there because the overall appearance of the facility was a bit shabby. Pictures on the wall were hung haphazardly, the landscaping was in need of TLC and the place just did not look clean. Unfortunately, we were told that it was the only memory care facility in Livingston that could house my mother because (due to advanced dementia) she was an escape risk. Due to COVID restrictions, we were forced to do window visits. To stand outside her window, we had to step in standing
Betty Carroll
Nov 07, 2020
Report
The horrible treatment my husband received was the worst as it was not any care at all. He died from lack of care and so many falls that caused brain bleed and never was sent to hospital.He was ther for six weeks and lost twenty pounds and also got scabbie on both feet. The place has to have them as he did not have them when he went. They have to be infected as they are very contagious.He was always dirty and smelled of urine and did not wear his clothes. When I went to pick up his things they even gave me some ones elses belongings. One of which was a crate that had dried urine and a used cathider
Cyndie Lanier
Jan 06, 2020
Report
Excellent care. My complaint is one patient that does not have Dementia of any type that constantly belittles, puts down and laughs at the other patients. We are considering moving my Dad for this one reason. Today she called him dumb and said he gets dumber every day. Talk about wanting to tell someone off...at one time his IQ was over the charts. This disease is devastating...then for them to be talked to like that by someone who couldn't possibly have any idea.
