Business Details
50+ Years
experience
Emergency
services
Your Trusted Community Hospital in Portola, CA
Eastern Plumas Health Care has been a cornerstone of rural healthcare in Plumas County since 1971. As a non-profit critical access hospital district, we prioritize accessible, personalized care tailored to the unique needs of our community. Our 9-bed acute care hospital operates 24/7 with physician-staffed emergency services and advanced diagnostic capabilities, ensuring immediate stabilization and treatment for emergencies. We extend care through three primary care clinics and a dental clinic in Graeagle, Portola, and Loyalton, supported by award-winning telemedicine programs and specialists. Our skilled nursing facilities provide short-term rehabilitation and long-term care across two campuses, while outpatient services include laboratory testing, imaging, respiratory therapy, and rehabilitation programs.With over 300 employees, we pride ourselves on being neighbors, friends, and family to those we serve, fostering trust through decades of consistent, compassionate care. Our commitment to community health is reflected in patient testimonials praising our staffs professionalism, efficiency, and dedication to individualized attention. By integrating modern medical technology with a human-centered approach, we ensure residents receive high-quality care close to home, preserving generational trust and strengthening our role as a vital local institution.
Services
Hospital Services
Outpatient Services
Behavioral Health
Skilled Nursing Facility
CalAIM Services
Senior Life Solutions
Ambulance Service
Physical Therapy
Dental Clinic
Telemedicine
Details
- Year established: 1971
Highlights and features
- We offer 24/7 physician-staffed emergency care with advanced diagnostic imaging and lab services.
- Our staff includes over 300 local professionals who deeply understand community healthcare needs.
- We provide comprehensive services from acute care to skilled nursing in a rural setting.
- Our award-winning telemedicine program expands access to specialist consultations.
- Patient testimonials consistently highlight exceptional care and personalized attention.
What people say
Best care ever
Top Notch Service
Very kind and professional
Outstanding experience
Compassionate timely service
Services
Hospital Services
Our 9-bed acute care hospital provides 24/7 emergency services with physician-staffed standby care. Advanced diagnostic imaging and lab testing support urgent treatment for life-threatening emergencies. Patients requiring specialized care are stabilized and transported to larger facilities while receiving compassionate, individualized attention from our trained staff.
Skilled Nursing Facility
With 66 beds across Portola and Loyalton campuses, our skilled nursing facilities offer short-term rehabilitation and long-term care. Services include Medicare Part A post-surgical therapy, respiratory support, and personalized attention for residents requiring extended recovery or chronic condition management in a community-focused setting.
Outpatient Services
Comprehensive outpatient services include laboratory testing, imaging (X-ray, CT scan, MRI), respiratory therapy, and telemedicine consultations. Low-cost specials on lab and imaging services ensure accessible preventive care for local residents, supported by modern technology and experienced medical professionals.
Ambulance Service
Our 24/7 ambulance service provides critical interventions during life-threatening emergencies. Trained crews utilize advanced clinical protocols to stabilize patients en route to our hospital or larger facilities, ensuring timely, life-saving care with a focus on patient comfort and safety.
Physical Therapy
Outpatient physical therapy programs address musculoskeletal injuries, post-surgical recovery, and chronic pain management. Certified therapists deliver personalized treatment plans incorporating patient education, home exercise instruction, and compassionate support to maximize functional recovery and long-term wellness.
People
Doug McCoy
CEO
Doug McCoy leads Eastern Plumas Health Care with a focus on community sustainability and Medicaid program advocacy. He actively engages stakeholders through transparent communication, addressing healthcare challenges while maintaining our commitment to accessible, high-quality care for Plumas County residents.
Questions
What emergency services does Eastern Plumas Health Care offer?
We provide 24/7 physician-staffed emergency care with advanced diagnostic imaging and lab support. Our ambulance service stabilizes patients for transport to larger facilities when needed.
Are there outpatient rehabilitation programs available?
Yes, we offer physical, occupational, speech, and cardiac therapy programs staffed by certified professionals focused on personalized recovery plans and patient education.
Does EPHC accept Medicaid patients?
Yes, we accept Medicaid and actively advocate for program sustainability to ensure continued access to care for all community members.
What skilled nursing options exist?
Our Portola and Loyalton campuses offer 66 beds total for short-term rehabilitation and long-term care, combining quality medical support with personalized attention.
How do I submit patient feedback?
Contact our Patient Experience Manager at (530) 832-6634 or [email protected] to share compliments, comments, or concerns about your care experience.
