Business Details
12 Years
experience
Professional Massage Therapy Services in St. Helens, OR
A Better Way Massage was founded in 2014 by Crystal Farlow, a licensed massage therapist with over 16 years of experience. Our practice collaborates with doctors, chiropractors, and other healthcare professionals to provide holistic treatment for clients in Columbia County and beyond. We specialize in therapeutic massage modalities tailored to individual needs, including medical massage, pre/post-natal care, and pain management. Our team of licensed therapists combines technical expertise with compassionate care to address physical and emotional well-being.We maintain strict professional standards, including adherence to insurance billing protocols and continuing education in advanced techniques. Our commitment to community health is reflected in our inclusive environment and partnerships with local practitioners. We prioritize client comfort through transparent communication, personalized treatment plans, and flexible scheduling options.
Services
Therapeutic Massage
Medical Massage
Aromatherapy
CranioSacral Therapy
Cupping
Deep Tissue
Geriatric Massage
Gua Sha
Hot Stone Massage
Manual Lymphatic Drainage
Details
- Year established: 2014
Highlights and features
- We offer 16+ years of combined experience in therapeutic massage techniques
- Our therapists collaborate with healthcare providers for holistic treatment plans
- Specialized services include medical massage, prenatal care, and pain management
- Accepted by major insurance networks including Regence and Providence
- Commitment to continuing education in advanced modalities like cupping and MLD
Services
Therapeutic Massage
Combines multiple modalities for personalized treatment addressing specific client needs. Therapists use deep tissue work, trigger point therapy, and other techniques to relieve chronic pain and improve mobility. Ideal for clients seeking tailored solutions for musculoskeletal issues or stress-related tension.
Medical Massage
Specialized treatments meeting insurance billing requirements for documented medical conditions. Includes detailed assessments and targeted techniques for conditions like whiplash, sciatica, and post-surgical recovery. Requires physician referrals for MVA and workers' compensation cases.
Aromatherapy
Integrates therapeutic-grade essential oils to enhance relaxation and address specific health concerns. Used to reduce inflammation, improve emotional stability, and support overall wellness through customized oil blends during massage sessions.
Deep Tissue Massage
Targets chronic muscle tension using sustained pressure on deeper tissue layers. Effective for treating sports injuries, repetitive strain injuries, and postural imbalances. Techniques include forearm and elbow work to release adhesions and improve range of motion.
Manual Lymphatic Drainage
Gentle technique stimulating lymph fluid movement to reduce swelling and boost immune function. Particularly beneficial for post-surgical recovery, chronic edema, and autoimmune conditions. Uses precise hand movements to activate the body's natural detoxification processes.
People
Crystal Farlow
Owner
Licensed Massage Therapist with 16 years of experience. Founder of A Better Way Massage, specializing in medical massage and holistic wellness. Holds aromatherapy certification and collaborates with healthcare providers for comprehensive care.
Joey Cantrell
Therapist
Licensed Massage Therapist since 2022. Specializes in sports massage and pain management. Uses deep tissue techniques and hot stone therapy to treat musculoskeletal conditions. Personal experience with sports injuries informs his client-centered approach.
Tayla Roberts
Therapist
Licensed Massage Therapist focusing on relaxation and prenatal massage. Creates collaborative healing spaces for clients. Continues professional development through continuing education in advanced massage techniques and modalities.
Bre Hendricks
Therapist
Licensed Massage Therapist specializing in geriatric care and table Thai massage. Uses cupping and sports massage techniques to improve mobility. Focuses on creating safe, comfortable environments for clients with anxiety-related conditions.
Lindsey Roberts
Therapist
Newly licensed Massage Therapist with senior care experience. Specializes in medical massage and aromatherapy. Trained in geriatric massage techniques to address age-related conditions and improve quality of life for older clients.
Questions
What insurance plans do you accept?
We accept Regence (Blue Cross Blue Shield), Providence, ASH Network (including Cigna and Aetna), Moda, PacificSource, United Healthcare, and workers' compensation cases. Verify coverage with our office.
What is your cancellation policy?
We charge a $50 fee for late cancellations (less than 24 hours notice) or no-shows. Repeated violations may require prepayment for future appointments.
Do you offer medical massage therapy?
Yes, we provide medical massage with required documentation for insurance billing. Treatments include assessments and targeted techniques for diagnosed conditions like sciatica and TMJ.
What massage modalities do you offer?
We offer 18+ modalities including deep tissue, Swedish, hot stone, cupping, Gua Sha, and manual lymphatic drainage. Therapists combine techniques for personalized therapeutic sessions.
How do I schedule an appointment?
Request appointments through our website or by phone. New clients receive intake forms via email. Arrive 10 minutes early for first visits to complete paperwork.
Are your therapists licensed?
All our massage therapists hold current Oregon licenses. Each practitioner maintains continuing education requirements and specializes in different therapeutic techniques.
Reviews (5)
Stacy Richards
Sep 24, 2021
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The staff here are wonderful. My massage therapist does such amazing work! When I first came to her I couldnt lift my leg due to my hip and now I am able too. I would recommend anyone that has been in an automobile accident or just wants to get a really good deep tissue massage to go them. I look forward to every appointment I have there.
Breanna Hagelberg
Sep 13, 2021
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I called and scheduled a sports massage which Ive had done here before and it was booked two months out. My insurance has not changed from 2020. I get done with the massage that was amazing, only for them to tell me that my insurance didnt cover and I had to pay full price. I know they called my insurance before I came in, so if it wasnt covered then why wouldnt you call me and let me know before I came in and had to pay full price. Im so incredibly frustrated. This is horrible customer service.
Alison Kangas
Mar 23, 2021
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I have had the best prenatal massages here! Crystal was great and Andi is phenomenal. I highly recommend. Nice to not have to go to pdx for a quality massage!
Heather Hawthorne
Dec 19, 2020
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They expect special accommodations for their schedules and neglect the clients time. Seriously was cancelled 1.5 hrs before my prenatal massage. Already took time off of work, as did my husband to arrange for day care. Of all the people to cancel on, the one thats 33 weeks pregnant and cant sleep isnt the one to wait till last minute. Hugely disappointed at the unprofessionalism.
Angie Ramos
May 20, 2020
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I cannot say enough about this place..... I have followed Crystal for more than 6 years.... she is incredibly professional, extremely attentive, and always , always goes above and beyond!! She has seen me through 3 pregnancies, all different stages with my body-different pains/injuries, different obstacles etc and never fails to help me through and make me feel incredible. The other therapists are amazingly sweet and professional as well! You cannot go wrong with A Better Way Massage! I send everyone there.
