Business Details
Emergency
services
Senior Living Community in Mesa, Arizona
At Citadel Office-Resident Service, we believe in creating a community where every resident feels valued, celebrated, and supported. Our purpose is rooted in providing compassionate care that honors the dignity of every individual, ensuring residents live with purpose, respect, and joy. With a focus on meaningful connections and heartfelt support, we offer Independent Living, Assisted Living, Memory Care, and Respite Care tailored to meet diverse needs. Our commitment to quality service shines through beautifully maintained grounds, personalized care options, and a vibrant lifestyle enriched by social activities and wellness programs.Guided by core values like accountability, passion for learning, and intelligent risk-taking, we prioritize employee well-being to deliver exceptional care. Located in Mesa, Arizona, we provide flexible month-to-month leases, no buy-in fees, and a warm, welcoming environment where residents enjoy independence and adaptability as their needs evolve.
Services
Independent Living
Assisted Living
Memory Care
Respite Care
24-Hour Staff Support
Wellness Programs
Restaurant-Style Dining
Local Transportation
Emergency Call System
Social Activities
Highlights and features
- We offer flexible month-to-month leases with no buy-in fees.
- Our 24-hour staff provides personalized support for all resident needs.
- We prioritize employee well-being to ensure exceptional resident care.
- Community amenities include restaurant-style dining and wellness programs.
- Secure, nurturing environment for Memory Care residents with specialized programs.
What people say
Friendly staff
Beautiful grounds
Personalized care
Engaging activities
Welcoming community
Services
Independent Living
Independent Living at The Citadel offers maintenance-free apartments with social connections, amenities like dining and fitness programs, and flexible leases. Residents enjoy freedom to pursue passions while adapting to changing needs. No buy-in fees ensure peace of mind.
Assisted Living
Assisted Living provides help with daily activities in a homelike setting, promoting independence. Services include medication management, wellness programs, and 24-hour staff support. Residents benefit from compassionate care and a secure environment.
Memory Care
Memory Care offers secure, nurturing spaces for residents with Alzheimers or dementia. Programs focus on well-being through structured activities, personalized care plans, and trained staff to support cognitive health and independence.
Respite Care
Respite Care provides temporary support for caregivers and loved ones, offering personalized care in a comforting environment. Services include daily assistance, meals, and recreational activities to ensure peace of mind during short-term stays.
Wellness Programs
Wellness Programs include fitness classes, health screenings, and recreational activities designed to enhance physical and mental well-being. Tailored to senior needs, these programs promote active lifestyles and social engagement within the community.
Questions
What types of senior living options are available?
We offer Independent Living, Assisted Living, Memory Care, and Respite Care tailored to individual needs.
Are there any buy-in fees?
No, we provide flexible month-to-month leases with no buy-in fees.
What payment options do you accept?
We accept private pay, long-term care insurance, veterans benefits, Medicaid, and housing vouchers.
Is transportation provided?
Yes, local transportation is available for resident convenience.
What amenities are included?
Amenities include dining, wellness programs, 24-hour staff, and emergency call systems.
How do you support Memory Care residents?
Our Memory Care program offers secure environments, trained staff, and personalized activities for cognitive health.
Reviews (5)
Janet Verch
Nov 30, 2021
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My mother lived at the Citadel in the Memory Care wing for over 2 years. While there did seem to be a lot of turnover of staff, especially during Covid, I felt they did an exceptional job handling the pandemic. In particular, offering zoom calls once a week with me and my siblings (two of which live out of state.) I have had nothing but positive interactions with all caregivers during my face to face visits. We are so grateful for the care that was given. I would definitely recommend the Citadel
Katherine Miller
Oct 21, 2021
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Pros: Beautiful campus, beautiful apartment layouts, good pool, good exercise room, very friendly staff, good selection of fun things to do on campus. This facility took a terrible hit from Covid, not so much from positive residents and employees but services were dropped and staff changed so radically that the before and after Covid have been a very difficult transition back to a semblance of normal.
Cons: Lack of adequate staff in all areas, the buildings are not getting the necessary upkeep due to lack of enough maintenance employees. (They are trying to hire in all areas)
We hope as residents
Cons: Lack of adequate staff in all areas, the buildings are not getting the necessary upkeep due to lack of enough maintenance employees. (They are trying to hire in all areas)
We hope as residents
Sue Underhill
Sep 29, 2021
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My father was taken to the Citadel after leaving the hospital in a severely weakened state from meningitis. No one contacted us for plan of treatment to regain strength. He was supposed to receive multiple types of therapy, but not sure if any was given beyond helping him to the bathroom. There is no communication at all, you are left guessing. Case worker doesnt answer her phone and refuses to return calls. Find any other place than this one!
Frank Chandler
Sep 21, 2021
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I had to be there 3 separate times for rehabilitation and all 3 stays were horrible. The last stay there I was recovering from a broken hip. I was in the hospital for a month and then transfered there. The first day and night that I was there I received none of my medications and could not even get the nurse to my room.. I asked for the nurse 4 times. The food was horrible and you got very little of it.
David
Mar 21, 2021
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BEWARE BEWARE BEWARE!!! This horrific place needs to be shut down by the state! They didn't even feed my mom half the time. They use covid-19 excuses not to allow anyone in there, so you have no idea what they are doing to the sick an elderly patients who can't care for themselves. They run the facility with no licenced nurses on duty, and when you would call, the same people keep giving you different names of who they are. They tried to steal $45 out of my mother's purse. When they were confronted about this, they denied it. When I threatened to call the police, all the sudden the money just showed
