Portland Support

Business Details

23 Years

experience

Trusted Computer Repair Services in Portland

Established in 2003, Portland Support provides comprehensive computer repair services for all brands of computers and laptops, including Apple devices. Our shop, located in the Rossi Building between Beaverton and Portland, serves communities such as Tigard, Lake Oswego, and Clackamas. We offer free diagnostics, same-day repair options, and transparent pricing with no hidden fees. Our technicians prioritize clear communication, ensuring clients understand both the issues and solutions. With 98% of our business coming from repeat customers, we emphasize long-term relationships and customized service.

Our team, trained in communication and customer service, provides both in-shop and housecall repairs. We maintain a commitment to ethical practices, recycling parts and avoiding traditional advertising to offer competitive rates. Customer testimonials highlight our expertise, affordability, and exceptional service, including cases involving complex repairs and data recovery. Our fifteen years in business reflect our dedication to the Portland community and adapting to evolving technology needs.

Services

Computer Repair Laptop Repair Data Recovery Apple Repair In-Home Repairs Hardware Replacement Network Setup Virus Removal System Upgrades Recycling Services

Details

Year established: 2003

Highlights and features

We offer free diagnostics with no obligation to proceed with repairs.
Our technicians have over 15 years of combined experience in computer repair.
Same-day service available for urgent issues requiring immediate resolution.
We provide transparent pricing and detailed explanations of all repair processes.
Our team includes certified professionals with backgrounds in customer service.

What people say

Highly knowledgeable technicians Saved considerable money Exceptional customer service Expert problem-solving skills Thorough explanations provided

Website

Update Listing

Services

Computer Repair

We provide comprehensive computer repair services for all brands, including hardware replacement and software troubleshooting. Our technicians diagnose issues ranging from virus infections to component failures. Customers receive detailed explanations of repairs and costs before any work begins.

Laptop Repair

Specialized laptop repair services address screen replacements, battery issues, and port malfunctions. We service both Windows and Apple laptops with same-day diagnostics. Technicians use genuine parts to ensure optimal performance and longevity.

Data Recovery

Our data recovery specialists retrieve lost files from damaged hard drives and storage devices. We handle physical drive failures and accidental deletions. Clients receive a success assessment before any recovery attempts begin.

Apple Repair

Certified Apple repair services cover MacBooks, iMacs, and desktop systems. We address trackpad failures, logic board issues, and software conflicts. Repairs include part replacements and performance optimization for older models.

In-Home Repairs

Technicians provide housecall services for complex issues requiring on-site attention. This includes network setup and large-scale system diagnostics. We bring mobile repair kits to resolve common problems at client locations.

People

Grant Chandler Lansing

Owner/Operator

With over 40 years in the computer industry, Grant leads Portland Support's technical team. He emphasizes clear communication and ethical service practices. His expertise spans hardware, software, and network systems.

Questions

What computer brands do you repair?

We service all major brands including Apple, Dell, HP, Lenovo, Asus, and Acer for both Windows and Mac systems.

Do you offer free diagnostics?

Yes, we provide free diagnostics with no obligation to proceed with repairs. This includes a detailed cost assessment.

What are your service hours?

Our shop operates Monday-Friday 9 AM-5 PM. Emergency housecalls may be available outside these hours with prior arrangement.

Do you provide on-site repair services?

Yes, we offer housecalls for complex issues requiring on-site attention, including network setup and system diagnostics.

How long do repairs typically take?

Most repairs complete within 24-48 hours. Same-day service is available for urgent issues requiring immediate resolution.

What payment methods do you accept?

We accept all major credit cards for both in-shop and on-site repair services.

Reviews (7)

Write a Review

David E.

Jan 05, 2022 Report

AWESOME!!! No need to look for any better computer repair/service than Portland Support - there isn't any!! Prompt, professional, friendly and understanding owners. Saved my butt big time at 1/5 what it would have cost me to go someplace else - most of which charge $200 or more the minute you walk in the door!! I am so thankful I found these guys. They were able to get my computer up and running and retrieve 15 years of work that I was ready to give up on and start all over. Thank you, Thank you, Thank you.

Kelsie V.

Jun 25, 2021 Report

My laptop is a little older, everythings fine, but sound shuts off in the middle of any audio clip, music. I usually take my computer to 12:01 in SE Portland and they were appointment only, fair enough, I just wanted a diagnostic check perhaps to see if it was worth fixing or purchase a new laptop.

Portland Support Computer Repair was recommended by the community website, Nextdoor. I thought I'd give them a call. Grant answered the phone and I felt at ease as his friendly, articulate and welcoming nature. He said I could stop by and drop my computer off and he would check out for a FREE

Lynne S.

Sep 01, 2020 Report

These guys seriously saved my life! I've been going to Portland Support for little computer support issues throughout the years and have always been extremely happy with their service. Recently my laptop hard drive crashed and miraculously they were able to recover my data. I cannot thank them enough for going above and beyond to help, it's such a relief to know they are a phone call away and that they truly care!

Pdx P.

Apr 29, 2020 Report

Portland Support Computer Repair has been a welcome fixture in the neighborhood for well over a decade, and if I had the opportunity to design a computer repair shop, this would be it. Grant and Dave are the two consumate guys you'd want on your side when your machine decides to go belly up, or just gets cantankerous. They have repaired computers for me and my family over these years, and I have happily recommended them to anyone who even looked like they were about to ask if I knew someone who could help them out, and have left behind a long list of very satisfied customers. Free estimates

Megan C.

Jan 22, 2020 Report

Fantastic service, and extremely knowledgeable staff (Dave and Grant) is what I received when I used them. No Geek Squad B.S. here, just old-fashioned customer service at it's best. You know, the kind that doesn't exist anymore, anywhere. Very reasonable prices too. Thank you so much guys, I appreciate you.

Laurie P.

Dec 19, 2019 Report

My husband and I are in the IT business, but still need support now and then. In the last year we have been happy/thrilled/relieved/feel lucky to have received such a good response from both of the folks at Portland Support Computer Repair for a number of tricky and/or annoying issues. Instead of feeling like we needed to research all the websites, and make a guess about the right things to do to fix or research a problem, we have found that they have the right responses, right instincts on figuring out things, and a TON of experience that really shortcut the diagnostic process. Grant made a

Raquel R.

May 26, 2018 Report

I am impressed with the prompt customer service, I personally feel the price is reasonable. (I don't want to cut corners when it comes to technology. Sadly, I had to retire my old Mac.)I am confident with the skills and greatly appreciate the information provided to avoid future issues with my new Mac. In addition, I was able to recycle my old Mac with them.