Business Details
28 Years
experience
Emergency
services
Trusted Healthcare Revenue Cycle Management Solutions
Founded in 1998, Access Healthcare has established itself as a global leader in technology-enabled revenue cycle management (RCM). Our organization combines proprietary technology with exceptional talent to deliver scalable solutions that optimize financial performance, streamline operations, and enhance patient care delivery. With over 27,000 revenue cycle professionals, we serve healthcare providers across 80+ specialties, managing $120+ billion in claims annually. Our AI-driven automation platform, echo, represents the first practitioner-developed solution in the revenue cycle space, built on machine learning and artificial intelligence technologies. We maintain 20 global delivery centers across nine cities in India, the Philippines, and the USA, supporting 500,000+ physicians through 400 million transactions yearly.Our strategic partnership with Smarter Technologies and investment from New Mountain Capital accelerate our mission to transform healthcare revenue management. We embed social responsibility into our operations through initiatives focused on education, hunger elimination, disaster relief, and environmental sustainability. Our team's deep expertise in all billing platforms and payers ensures consistent quality and market-leading automation solutions for clients. With world-class service level guarantees, we help healthcare organizations navigate complex reimbursement systems while maintaining focus on their primary mission of patient care.
Services
Revenue Cycle Services
BPO Services
IT Services
RCM Automation
Finance and Accounting
Medical Coding
Denial Management
Provider Enrollment
Eligibility Verification
Clinical Documentation
Details
- Year established: 1998
Highlights and features
- We offer 27 years of specialized expertise in healthcare revenue cycle management since 1998
- Our team includes 27,000+ revenue cycle professionals with deep payer expertise
- We provide 24/7 AI-driven automation through our proprietary echo platform
- Our global delivery model spans 20 centers across three continents
- We process 400 million+ transactions annually for 500,000+ physicians
Services
Revenue Cycle Services
Our comprehensive revenue cycle management services cover the complete continuum from patient access to accounts receivable. We combine 27,000+ trained professionals with AI-driven automation to optimize financial performance for healthcare providers. Our solutions reduce denials, accelerate collections, and improve operational efficiency while maintaining strict compliance with healthcare regulations.
BPO Services
We deliver end-to-end business process outsourcing solutions for healthcare payers, including claims operations, premium billing, provider data management, and member services. Our AI-powered platforms enhance customer interactions while reducing operational costs. These services improve member satisfaction through streamlined processes and data-driven decision-making capabilities.
RCM Automation
Our echo automation platform features intelligent bots for medical coding, payment processing, and analytics. echobot enables rapid implementation of custom automation solutions while echopay processes 100M+ manual transactions annually. This technology reduces human effort by 85% in payment processing and improves coding accuracy through natural language processing.
Medical Coding
Our certified coders deliver accurate procedure coding with regular audits to identify and correct errors. We utilize unified medical language systems and NLP technology to improve coding precision. These services ensure proper reimbursement while maintaining compliance with evolving healthcare regulations and documentation requirements.
Denial Management
Our denial management solutions identify patterns, correct root causes, and implement preventive measures. We combine human expertise with AI analytics to reduce denial rates and recover lost revenue. The service includes appeals processing, credit balance management, and continuous process improvement initiatives to maximize reimbursement.
Questions
What healthcare revenue cycle services do you offer?
We provide comprehensive RCM services spanning patient access, medical coding, claims processing, denial management, and financial reporting across the entire revenue cycle continuum.
How do you leverage technology in revenue cycle management?
Our proprietary echo platform combines AI, machine learning, and robotic process automation to enhance coding accuracy, accelerate claims processing, and reduce manual interventions.
Which healthcare organizations do you work with?
We partner with hospitals, healthcare systems, medical billing companies, dental practices, and health plans to optimize their revenue cycle operations.
Do you offer international revenue cycle solutions?
Yes, with 20 global delivery centers across India, the Philippines, and the USA, we provide scalable solutions for healthcare organizations worldwide.
How do you ensure compliance with healthcare regulations?
Our team maintains expertise in all billing platforms and payers while implementing rigorous quality controls and audit processes across our operations.
