Business Details
19 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Dallas
Since 2007, DFW Geek On The Go has established itself as a trusted leader in computer repair and IT services across the Dallas-Fort Worth area. Our team of certified professionals, including A+, Network+, and Microsoft-certified technicians, specializes in holistic solutions for virus removal, network troubleshooting, and on-site computer maintenance. We prioritize transparency, offering hourly rates without hidden fees while maintaining a commitment to ongoing education to stay ahead of evolving technology challenges.Our 24/7 scheduling and follow-up support ensure clients receive timely assistance from local experts who treat every customer like family. With eight consecutive Angie's List Super Service Awards and hundreds of five-star reviews, we combine technical expertise with personalized service to deliver reliable solutions for residential and small business clients.
Services
Virus Removal
Computer Repair
Remote Support
Network Setup
PC Tune-Ups
Details
- Year established: 2007
Highlights and features
- We offer 24/7 scheduling for emergency repairs
- Our certified technicians have 15+ years of experience
- We provide transparent hourly billing with no hidden fees
- We follow up after service to ensure complete satisfaction
- We explain technical issues in clear, non-technical language
Associations and certifications
- A+
- Network+
- Microsoft Certified Professional
What people say
Fast and trustworthy
Excellent support
Professional and patient
Saved me money
Efficient problem resolution
Services
Virus Removal
Our certified technicians specialize in complete virus and malware removal using advanced tools to eliminate rootkits, spyware, and ransomware. We restore system functionality while preserving your data and implement protective measures to prevent future infections. Our Dallas-based team handles complex cases that require operating system reinstallation and data recovery.
Computer Repair
We provide comprehensive repair services for Windows and Mac computers including hardware replacement, software installation, and performance optimization. Our technicians diagnose boot failures, hard drive crashes, and connectivity issues while offering preventive maintenance to extend device lifespan. Services cover all major brands including Dell, HP, and Apple.
Remote Support
Our remote support service delivers immediate troubleshooting for software issues, network configuration, and system updates. Certified technicians securely connect to your device to resolve problems without requiring on-site visits. This service includes security audits and performance optimization to maintain system efficiency.
Network Setup
We configure secure home and office networks, connecting computers, printers, and IoT devices. Our specialists optimize wireless coverage, implement security protocols, and troubleshoot connectivity problems. Services include network diagnostics, router configuration, and file-sharing setup for small business environments.
PC Tune-Ups
Our comprehensive tune-up service improves computer performance by removing unnecessary files, optimizing startup processes, and updating drivers. Technicians check security software settings, clean internal components, and recommend hardware upgrades. This service extends device lifespan and maintains optimal system performance for Dallas-area clients.
People
James Duncan
Owner and Chief Technician
James Duncan leads DFW Geek On The Go with over 15 years of IT experience. He specializes in virus removal and network troubleshooting while maintaining certifications in A+, Network+, and Microsoft technologies. His client-focused approach emphasizes clear communication and long-term solutions.
Questions
What computer repair services do you offer?
We provide virus removal, hardware repair, network setup, PC tune-ups, and software installation for Windows and Mac computers. Our services include on-site visits and remote support for Dallas-area clients.
Why choose DFW DFW Geek On The Go?
We combine technical certifications with personalized service, offering transparent pricing and follow-up support. Our 15+ years of experience and eight Angie's List Super Service Awards demonstrate our commitment to quality.
Which areas do you serve?
We serve Dallas, Plano, Richardson, Carrollton, Addison, Farmers Branch, Garland, Rowlett, Irving, Mesquite, and Highland Park, Texas. Our technicians travel throughout the DFW metro area.
Do you offer emergency repair services?
Yes, we provide 24/7 scheduling for urgent computer issues. Our technicians can often respond the same day for critical problems affecting business operations or personal use.
Videos
Reviews (5)
Annie A.
May 23, 2020
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I'm glad I finally called James to network my computers and printer. He worked quickly and was focused. He's not cheap but then I didn't try to find the cheapest person. And his prices are not out of line. I suspect there are a number of computer repair companies that charge more than he does. He showed up on time and was professional. He was able to do everything I wanted and more within 1 1/2 hours, and I haven't had to call him back. He knows his business, he patiently answered questions and he didn't try to sell me something to hike up the cost. I really don
Mary L.
Apr 15, 2020
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James helped me so much with my Laptop and he is so patient. I really appreciate him and my computer is more secure. I learned a lot, and can relax knowing that if I have issues down the road, that he will be able to help me.
Elaine Larsh
Sep 01, 2019
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James Duncan provides wonderful service! He has saved my computer once again and, this time, he fixed my printer too. He is always punctual and efficient but very willing to answer questions and to help me understand. James' service is very reasonably priced. I wouldn't call anyone else!
Joseph Diaz
Jun 08, 2019
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The other day I called James for my computer tune up. Must be for the 5th year now. Took about an hour and I was in good shape. He reminded me onsite home computer repair and virus removal. Bottom line he's always dependable.
Martin S.
Apr 04, 2019
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Very reliable and fair in price. Returns calls immediately and explains problems encountered. Pleasant to work with, would highly recommend.
