Business Details
36 Years
experience
Your Trusted Partner for Medical Transportation
Suburban Transportation has been Upstate New York's trusted provider of non-emergency medical transportation for over 30 years. Our dedicated team specializes in safe, reliable transportation for medical appointments, dialysis treatments, hospital discharges, mental health visits, adult day programs, and special needs school services. We maintain a modern fleet of wheelchair-accessible vehicles equipped with chair lifts, comfortable seating, and safety features to accommodate passengers of all ages. Our certified drivers receive specialized training in patient care, vehicle sanitization, and secure transport of wheelchairs and stretchers.We prioritize passenger comfort and safety through daily vehicle sanitization, polycarbonate safety shields, and adherence to strict operational protocols. Available 7 days a week from 5 AM to 9 PM, we coordinate with healthcare providers and families to ensure timely, door-to-door service. Our commitment to quality care has made us a preferred transportation partner for patients, caregivers, and medical facilities across Central New York and Albany regions.
Services
Medical Appointments
Dialysis Transport
Hospital Discharge
Mental Health Transport
School Transportation
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of specialized experience in medical transportation
- Our fleet includes wheelchair-accessible vehicles with safety features
- Certified drivers trained in patient care and secure transport
- Available 7 days a week with flexible scheduling options
- We coordinate directly with healthcare providers for seamless service
Services
Medical Appointments
Our non-emergency medical transportation service ensures reliable transportation to and from healthcare appointments. We accommodate patients requiring wheelchair lifts, stretchers, and specialized assistance. Our certified drivers coordinate with medical facilities to maintain appointment schedules while prioritizing passenger comfort and safety through daily vehicle sanitization and safety protocols.
Dialysis Transport
Specialized transportation for dialysis patients requiring regular treatments. Our wheelchair-accessible vehicles and trained staff provide door-to-door service with secure transport for patients undergoing end-stage renal disease treatments. We maintain consistent scheduling to support ongoing medical care requirements at local dialysis centers.
Hospital Discharge
Safe transportation for patients transitioning from hospital care to home or rehabilitation facilities. Our fleet accommodates wheelchair and stretcher requirements with securement systems. We coordinate with medical staff to ensure proper equipment and staffing for post-surgical and post-treatment transportation needs.
Mental Health Transport
Reliable transportation for mental health appointments with sensitivity to patient needs. Our drivers receive specialized training in compassionate care for behavioral health patients. Wheelchair-accessible vehicles ensure accessibility while maintaining privacy and comfort during transport to counseling and therapy sessions.
School Transportation
Specialized transportation for students with physical and developmental needs. Our ADA-compliant vehicles feature wheelchair lifts and securement systems. Trained staff provides assistance with boarding and disembarking while maintaining safe transport protocols for students requiring daily school transportation services.
Questions
What types of medical transportation do you provide?
We offer non-emergency transportation for medical appointments, dialysis treatments, hospital discharges, mental health visits, adult day programs, and special needs school services.
Do you accept insurance for transportation services?
We work with various insurance providers including Medicaid, Medicare, and private insurers. Contact your provider to confirm coverage for non-emergency medical transportation.
How do I schedule a ride?
Schedule transportation by calling (315) 437-0058 or contacting us through our website. We recommend booking in advance for regular appointments.
Are your vehicles wheelchair accessible?
Yes, our fleet includes wheelchair-accessible vehicles with lifts and securement systems to accommodate passengers requiring mobility assistance.
What safety measures are in place during transport?
We maintain daily vehicle sanitization protocols, install polycarbonate safety shields, and train drivers in infection control to ensure passenger and staff safety during transport.
Do you provide 24/7 emergency transportation?
We operate 7 days a week from 5 AM to 9 PM. For emergency services, contact local emergency medical providers as we specialize in non-emergency transportation.
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