Certified Headquarters

Business Details

28 Years

experience

Your Trusted Used Car Dealership in St. James, NY

Certified Headquarters has been serving Long Island for over 25 years as a premier destination for certified pre-owned vehicles. Our team prioritizes customer satisfaction through transparent transactions, personalized financing solutions, and a commitment to finding clients the perfect vehicle for their needs. With extensive industry experience, we offer a curated inventory of quality preowned cars, trucks, and SUVs from leading manufacturers like Toyota, Subaru, and Mercedes-Benz. Our dealership maintains strong relationships with local banks and credit unions to secure competitive financing rates, even for customers with challenging credit histories. We provide complimentary first service appointments and accept trade-ins to streamline the purchasing process.

Located in St. James, New York, we serve Suffolk County and surrounding areas with weekday evening hours and Saturday availability. Our sales professionals, including seasoned team members like Brian and Lou, focus on creating low-pressure environments where customers feel informed and empowered. Customer testimonials consistently highlight our honesty, reliability, and exceptional post-purchase support. We maintain a national network to source specific vehicle requests and offer online inventory browsing for convenience. Our dedication to community service and customer-centric approach has earned us numerous positive reviews and repeat business from satisfied clients.

Services

Used Car Sales Vehicle Financing Trade-In Valuation Pre-Owned Inventory Credit Assistance

Details

Year established: 1998

Highlights and features

We offer over 25 years of experience serving Long Island's automotive needs
Our financing team secures approvals for customers with all credit types
We provide complimentary first service appointments for all vehicle purchases
Our sales staff maintains a no-pressure approach to car buying
We offer nationwide vehicle sourcing through our extensive dealer network

What people say

100% satisfaction Not pushy Years of experience Smooth experience Best dealership

Website

Update Listing

Services

Used Car Sales

Certified Headquarters offers an extensive selection of certified pre-owned vehicles from top manufacturers including Toyota, Subaru, Mercedes-Benz, and Ford. Our inventory features SUVs, trucks, sedans, and coupes across various price points. Each vehicle undergoes rigorous inspection to ensure quality and reliability for Long Island drivers.

Vehicle Financing

We provide flexible financing solutions for customers with diverse credit profiles. Our financial team works with local banks and credit unions to secure competitive rates. Special programs available for those with no credit history or past credit challenges, ensuring accessible vehicle ownership opportunities for Suffolk County residents.

Trade-In Valuation

Our dealership offers fair market value assessments for trade-in vehicles. This service helps reduce out-of-pocket expenses for new purchases while streamlining the transaction process. Experienced appraisers evaluate vehicle condition, mileage, and market demand to maximize trade-in value for St. James customers.

Credit Assistance

Specialized programs help customers with various credit situations obtain vehicle financing. We offer bad credit financing options and work directly with lenders to secure approvals. Our team provides guidance through the credit application process, focusing on long-term affordability and financial responsibility.

Vehicle Sourcing

When customers can't find their ideal vehicle in our inventory, we utilize a national dealer network to locate specific makes and models. This service ensures access to rare or specialized vehicles while maintaining our quality standards. Located in St. James, we serve all of Long Island with this concierge-style automotive solution.

People

Brian Smith

Manager

With extensive automotive industry experience, Brian leads our sales team with a focus on customer satisfaction. He specializes in helping clients understand vehicle options while maintaining transparent pricing practices.

Lou Argerakis

Sales Associate

Lou provides personalized vehicle recommendations based on individual needs. His approach emphasizes customer comfort and informed decision-making throughout the car buying process.

Jay

Finance Manager

Jay specializes in explaining financing details clearly and ensuring customers understand total ownership costs. He works to secure competitive loan terms for various credit situations.

Matt

Sales Associate

Matt assists customers with vehicle selection and paperwork processes. His friendly approach helps create comfortable buying experiences for Long Island residents.

Christina

Sales Associate

Christina provides detailed vehicle information and supports customers throughout the purchasing journey. Her attentive service contributes to our dealership's high satisfaction ratings.

Questions

What financing options are available for customers with bad credit?

We offer specialized financing programs for customers with various credit situations. Our team works directly with lenders to secure approvals and competitive rates.

Can I trade in my current vehicle?

Yes, we accept trade-ins and provide fair market value assessments to reduce your out-of-pocket expenses for a new purchase.

What types of vehicles do you offer?

We carry a wide selection of certified pre-owned cars, trucks, SUVs, and sedans from brands like Toyota, Subaru, Mercedes-Benz, and Ford.

Are there any special offers available?

We regularly feature monthly specials, internet discounts, and vehicles under $7,500. Check our website for current promotions.

Do you offer vehicle servicing after purchase?

Yes, we provide complimentary first service appointments and recommend regular maintenance to ensure vehicle longevity.

What areas do you serve?

We primarily serve Long Island, including Suffolk County, St. James, and Smithtown areas.

Reviews (6)

Write a Review

Nayem Quadir

Jan 12, 2022 Report

Got a 2014 Mitsubishi Outlander today. Exceptional Experience from Lou. He was so friendly and made sure the buying process was swift and efficient. They literally didnt charge any dealer fees and all the fancy fees most dealerships charge. I literally just paid sticker price. I couldnt believe it. I was in and out in an hour. HIGHLY RECOMMENDED!

Cardenia Monroe

Dec 27, 2021 Report

My experience at Certified HeadQuarters was such a delight. I drove all the way from PA because Brian was very helpful. He answered all my questions, stayed in touch to make sure I had the things needed to get my car, and he is very educated in his job. I'm happy with my vehicle. Thumbs up to you Brian and keep up the great work. It was a pleasure working with you and seeing you.

Michelle Franklin

Jun 01, 2021 Report

Brian and Lou were so helpful when we came in with our family looking for a used SUV. We needed something large enough for playdates and carpools and Brian took the time to show us plenty of options and let us take as many test-drives as needed. He was patient with our young children (7 & 6) and even gave them tee-shirts! The paperwork and financing was painless (everything was done in-house). I will definitely recommend Certified Headquarters to all my friends and family who are looking for a reliable pre-owned vehicle.

Kristin Breitfeller

Apr 19, 2021 Report

I cannot say enough as to the great experience we had while shopping and purchasing a car from Certified Headquarters. I took my daughter there to start her search to buying her 1st car. Our salesman was Lou & he was absolutely amazing. He asked her what types of cars she was interested in and her budget. He took the time to explain to her the different types of vehicles w/in her budget and which ones would be best in the price range she was looking for. He never tried to show her something that was more expensive than she wanted to spend or push a car on her to get the sale. He even said if she

Rebekah McGrady

Apr 17, 2021 Report

We had the best experience with Lou. Do not go to any other dealer before going to Certified Headquarters. First of all you get treated like family, secondly there are no grubby dishonest salesmen. You are not sold cars you are HELPED picking a car! BIGGGG DIFFERENCE. Most dealers and salespeople lie and up sell their cars and tack on exorbitant fees
Not Certified Headquarters, what you see is what you get the price is what it is. They are transparent, and honest and Lou is very friendly has integrity. We had a most memorable experience that was smooth and stress free. I cant say enough

Casey Gould

Apr 01, 2021 Report

My wife found the truck she wanted with all the creature features she wanted here for the price she wanted too. Lou made it effortless and easy from the initial call on it, to leaving with a very happy wife. We called on it on a Wednesday and had everything set-up and flew out(West Michigan area) on Monday to pick it up. Very honest on everything with the truck and went the extra effort to make sure it was up for a 800 mile trip to its new home. Couldn't tell ya how it drives, the wife won't let me drive it, she's so in love with it.......